Manager Personal Assistant
Resume:
Michael Robison
Comptia A+ Property and Casualty, Life and Health Insurance certs
Fairfax, VA 22030
**********@*****.***
Seeking to provide Solid Customer Centric Services Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Support Specialist/ Data Center Contracts
American Eagle Systems, Set3.com Data Center Contracts - Ashburn, VA February 2020 to Present
• Support Contract Support specialist for several Data Centers in the area.
• Sterile Environment contracts for Comcast and Amazon Data centers.
• Physical DCIM- Bar code and data center inventories for equipment,racks, patch panels, applications and cleaning environment per contract.
• ongoing contract work as I finish Comptia Certification classes. Manager, Food Service-budget-$2 MM
OTB Acquisitions LLC - Fairfax, VA
January 2019 to January 2020
Worked as an assistant manager in a high volume themed restaurant venue. assisted in all areas of operations and catering events for up to $3,000 per client. Managed ordering, onboarding, training, hiring & all aspects of service execution. Attended school simultaneously. Project-Manager-Lead on Opening Venue Contracts-budget: $5 MM Erickson Senior Living, Ashby Ponds Inc - Ashburn, VA June 2017 to December 2018
Opened (2) new dining venues in one year from concept to operations.
• Dining dept. employed 394 associates with 7 venues: Kronos, Peoplesoft.
• Payroll: HRIS; Micros: Net-Menu; A-X-Invoicing; declining budgeting. General Manager- Consulting Mgr.-Viet Thai Paradise Rest. $10.4 MM ZPIZZA International Inc./ MVB Enterprises Inc. - Alexanderia, Virginia March 2012 to May 2017
Hired as a General Manager & promoted to Multi-Unit Mgr for (6) units. Lead stores to a #2 national ranking in customer product perception of consistent food-quality based on combined customer survey data reports. for 200 PIZZA franchises. I helped Owner turn around stores and sell off each unit until business was sold.
Field Manager-sales-volume $ 16-22 MM
Applebee's -Dinebrand.com - Washington, DC
November 2005 to September 2012
Field Manager, Kitchen Mgr., Bar Mgr., Dining Mgr.,
• Consistently achieved an over-all leadership performance ranking of top
• 10% of peers in Dine equity-out of 600 stores. Opened (6) units in 5 years.
• In 2008, we raised our key performance ranking from (185th) to as high as a (44th) ranking at the end of 2010.
• Awarded the Virginia region "passion award" for fundraising.
• Won the Chamber of Commerce Goodwill Award, 2010 Robison Ltd. DBA/ Dominics of New York multiple units: sales-$4.4 MM Robison Ltd. Inc. - Richmond, VA
February 1998 to November 2005
Achieved Multi-unit ownership of 10 franchise units.
• WON: National Franchise Award in 2001 for top sales growth.
• Created positive-growth opening (1) to (10) units in (3) years.
• Developed military contracts, Quantico, Pentagon, and US Navy.
• Helped open (25) different types of food venues including
• Force-Protection Events for 25,000 people.
• Set-up food purchases with US NAVY-see Willabella.com
• Majority -owner dissolved partnership and I sold the business one unit at a time. Education
IT Certifications in Comptia A+, security, and networking Northern Virginia Community College - Reston, VA
Present
Associate in Business-Marketing- 3 years of studies Indiana University - Bloomington, IN
August 1975 to 1981
Skills
• Tech skills: Comptia A+ certifications,Aloha, Micros, Html, CSS, Microsoft, Kronos, PeopleSoft, Ulti-Pro, Talent-Reef, Payroll software, Excel, data-analysis with complete financial P & L, A-X invoicing systems
& ordering procurement systems.Working certificates: CompTIA A+, Networking, Security, & PMIWork Accomplishments
• Excel
• Personal Assistant Experience
• Customer Service
• Microsoft Powerpoint
• Microsoft Outlook
• Call Center
Certifications and Licenses
CompTIA A+, security, networking.
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