Food Service Safety
Resume:
**04
SAMUEL BATE EYONG
Abu Hail Dubai
052******* *************@*****.***
Objective
An energetic and enthusiastic food service professional with 4 years proven experience as Waiter in a fast-paced hospitality environment. Skills and strengths include: ability to multi-task and efficiently handle competing demands, outstanding communication and customer service skills, able to think quickly and respond effectively to challenging situations, successful track record of up-selling food and beverages, accurate preparation and processing of bills and payments, a team player willing to help out wherever needed. Good working knowledge of : food preparation methods, beverage recommendations, liquor laws and regulations, hygiene and sanitation standards, standard food service procedures, hospitality etiquette. Experience
SLICES Catering Dubai
Waiter
Greeted guests and presented them with the menu.
Informed guests about the special items for the day and menu changes if any. Suggested food and beverages to the guest and also try to upsell Took food and beverage orders from the guest on the order taking pads or on the handheld Point of sale
(POS) system
Obtained revenues, issued receipts, accepted payments, returned the change. Performed basic cleaning tasks as needed or directed by supervisor. Filled in for absent staff as needed
Punched the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy, Without egg etc. Communicated to the guest and provided assistance with their queries. Co - ordinated with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
Consistently adhered to grooming and appearance standards. Observed guests and ensured their satisfaction with the food and service. Promptly responded to guest with any additional request. Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts drinks, removing courses, replenishing utensils, refilling glasses. JamRock Hotel Buea
Waiter
Handled 2 sections of the hotel restaurant in an efficient and enthusiastic manner. Provided prompt and courteous food and beverage service to guests. Performed breakfast and lunch buffet set-up and replenished food items. Delivered room service orders.
Worked varying shifts including weekends and holidays. Education
Alpha Higher Institute Of Biomedical And Technological Sciences Douala Cameroon Higher National Diploma (HND)
Government High School mamfe
High School Diploma
Skills
Communication skills
Customer service orientation
Organization, planning and problem-solving skills
Time management, Accuracy and attention to details Team member and stress tolerance
Multitask with persuasive and upselling skills
Language
English language: Native speaker
French language
Additional Competences
1. Inventory management.
2. Advanced mathematical skills.
3. Basic cooking skills.
4. Retail Sales.
5. Cashiering and POS terminal.
. HousekeepiHousekeeping.
Training And Certification
1. Presently undertaking an online pre-Commis Chef Course : The World Chef Academy 2. Basic Food Hygiene certificate: The Splendid Quality Consultant 3. Food safety and manual handling training
4. Customer service and complaints handling
5. Grooming and personal hygiene training
. Possesses OHC valid till October 2020
Personal Details
Date of Birth : 03/04/1984
Nationality : Cameroon
Passport number : 0556644
Contact duration : Immediately
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