Assistant Manager
Resume:
CURRICULUM VITAE
Cell number : 067-***-****/073-***-****
Email Address : ************@*****.***
PERSONAL DETAILS
Surname : Segatle
First Name : Neo Nthabiseng
Date of Birth : 1991-06-29
Identity Number : 910-***-**** 087
Gender : Female
Home language : Setswana
Language Proficiency : English, Tswana and Afrikaans
: All speak, read and write
Marital status : Single
Health Status : Good
Criminal Record : None
EDUCATIONAL QUALIFICATION
Secondary school : Hoerskool Westonaria
Highest Grade Passed : 12 (Matric)
Year Completed : 2009
Subject Passed : English
: Afrikaans Eerste Addisionele Taal
: Accounting
: Mathematics
: Business Studies
: Economic
: Life Orientation
Institution : North West University (Potchefstroom)
Qualification obtained : B.Com Human Resources Management
Year completed : 2014
Subjects (2012 first year) : Financial Accounting
: Intro to Academic literacy
: Academic literacy
: Business Management
: Intro Business Management
: Function of Human Management Resource
: Intro to Economics
: Basic Macro and Micro management
: Introduction to Industry Psychology
: Occupational Ergonomics
: Introduction to Labour Relations
Subjects (2013 second year) : Introduction to Marketing Management
: Personnel Psychology
: Career Psychology
: Consumer Behavior
: Career Psychology
: Occupational Management
: Work Group dynamics
: Descriptive Statistics
: Practical Statistics
: Understanding the Economic World
Subject 2014 third year : Financial Management
: Strategic Management
: Organizational Psychology
: Theory and Practice of Labour Relations
: Management of Labour Relations
: Conflict Resolution
: Applied Ethics
Qualification obtained : B.Com Honours Human Resource Management
Year completed : 2015
Subjects : Psychological Evaluation, Recruitment and
Selection.
: Human Capacity Building
: Human Resource Management Strategies
: Organizational Behavior
: Research Methodology
: Work Wellness
: Organizational Development
: Authentic Helping
: Industrial Sociological Theories
: Applied Labour Relations
: Collective Bargaining and Negotiations
Award (JB Marks) 2014 : Outstanding Achievement in the HR field
COMPUTER LITERACY
Institution : Emzini Printing and Training Agency
Qualification : Computer Literacy Certificate
Subjects : Windows XP
: MS office 200/2003/2007 CP
: MS Word
: MS Exel
: MS power Point
: MS Access
: Internet
: In-Service Training
EMPLOYMENT HISTORY
Institution : Ocean Basket Potchefstroom
Period : 10 Months (Part Time)
Contact : Mrs. A. Angelious
Contact Number : 018-***-****
Company : NCPC (CSIR)
Position : Skills Development Assistant (Intern)
Certificate (December 2015) : RECP-Introductory course
Roles and Responsibility : communication with delegates via e-mail and Telephonically, preparing for training the Logistical aspects, typing and preparing certificates, sending out the test results, courier documentation to facilitate training and providing administrative support to the team.
Period : 23 November 2015 -30 November 2016
Contact : Mrs. Lulekwa Makapela (Contract Manager)
Contact number : 012-***-****
Contact : Lehlogonolo Nkadimeng (Senior Legal Advisor)
Contact number : 012-***-****
Position : Contract Office Support Assistant
Roles and responsibility : preparing contracts, printing contract, providing
Feedback to delegates regarding the status of
Preparing of the routing form and facilitating
The process, filling of the contract, quality check
Agreement, supplier and sub-contract agreement
Adding information on the database and communicating with Project Managers .
Period : 01 December 2016 – 31 March 2017
Contact : Mrs L. Makapela (Contract Manager)
Contact number : 012-***-****
Contact : Mr R. Muthabine (Contract Administrator)
Contact number : 012-***-****
Company : Clinical Psychologist Practice
Position : Administrator
Period : 1 April 2017- 01 August 2018
Duties : management of office equipment, handling
external or internal communication or
management system, organising, arranging and
coordinating meetings, sorting and distributing
incoming and outgoing post, deal with email
enquiries, sort out incoming and outgoing mail type
letters and reports, assisting of daily responsibilities.
Contact : Dr. MT. MaseTshaba
Contact Number : 083-***-****
Company : Managed Integrity Evaluation (MIE)
Position : Transcripts Verification Consultant (UFS)
Period : 01 October 2018- 30 November 2019
Duties : Processes requests for transcripts, student grade records, course descriptions, and other information in accordance with privacy laws and university policies. Greets visitors in person or on the phone, providing customer service with advice and guidance regarding the registration process; may refer customers to appropriate department or university site. Responds to inquiries by telephone or letter regarding academic standing, transcript problems, and unclear or irregular transcript requests. Provides transcripts, enrollment verification, and degree certifications by mail, FAX, or telephone, according to prescribed procedures; advises students concerning their records. Maintains files in proper order; pulls records for processing and refiles. Maintains logs of records release transactions initiated by other departments.
Contact : Jessica De Beer (Manager)
Contact Number : 012-***-****
Contact : Linda Van Dyk (Transcripts Administrator)
Contact Number : 012-***-****
Company : University of the Free State
Position : Assistant Officer
Period : 01 December 2019- to date
Responsibilities : printing out Academic Records, preparing the Academic Transcript for other Universities and International students, filling out of questionnaires for international studies and employment, response to email queries, communicate with other faculties, preparing official letters, send request for duplicate certificates, answering of calls and deal with walk-in. Call centre duties includes answer calls and respond to emails,handle customer inquiries both over the phone and by email, research required information using available resources, manage and resolve customer complaints, provide customers with product and service information, enter new customer information into system, update existing customer information.
Contact : Matlhodi Marumo
Contact number : 051-***-****
Contact : Henry Williams
Contact number : 051-***-****
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