Customer Service Executive

Curriculum Vitae

YOLANDE BIEND

Dubai U.A.E.

Mobile No: 052-***-****

Email add: ****************@*****.***

OBJECTIVES

To work with an organization offering a dynamic and professional environment which will help to achieve the goals of the organization and simultaneously enhance my skills and knowledge and enable to grow professionally with the organization. PERSONAL DETAILS

Nationality : Camerooni

an

Date of Birth : 11-08-

1990

Place of Birth: Douala

Gender : Female

Marital Status : Married

Visa status: : Husband Visa

Applying for : CUSTOMER SERVICE AGENT

PROFILE

● Ability in quick learning and adapt to changing environment.

● A team player and goal oriented person, flexible and can work at any work environment.

● Always willing to be trained and eager to learn new things.

● Dedicated and committed to accomplish company targets.

● Strong willed, patient, hardworking, determine and ambitious.

● Excellent in customer service

● The motivation to learn new knowledge and skills

● Good housekeeping duties

WORK EXPERIENCE

CITY SIGHT SEEING DUBAI BY SUPER BUS TOURISM LLC.

Ticket seller

February 2020 – Present

Sold individual ride tickets, ticket books and ride wrist bands to guests

Greeted guests and pleasantly answered guest questions

Managed large sums of cash without use of electronic devices

Trained new ticket sellers

Ensured ticket selling area was clean, tidy, and proper signage was posted GINZA RESTAURANTS (Real Madrid Café)

JBR, Dubai U.A.E

Waitress

August 2016 – July 2017

BASILICO RESTAURANT

Dubai – Marina Walk, Dubai U.A.E

Waitress

September 2014 – April 2016

RESPOSIBILITIES

Provide excellent customer services

Always strive towards best customer satisfaction

Greet customers and present menus

Make suggestions based on their preferences

Take and serve food/drinks orders

Up-sell when appropriate

Arrange table settings

Keep tables clean and tidy at all times

Check products for quality

Deliver checks and collect payments

Cooperate and communicate with all serving and kitchen staff

Adhere to all relevant health department rules/regulations and all customer service guidelines

EDUCATIONAL ATTAINMENT

● High School Completed

● Higher Secondary School

LANGUAGES

● English (Fluent)

● French (Fluent)

DECLARATION

I certificate that the above are true and correct to the best of my knowledge and ability, if given a chance to service you I assure you that I will executive my duties for total satisfaction of my superior.

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