Sales Manager

GBADEBO OLALEKAN ADEWALE

HOME ADDRESS TEL: 081********, 081********

NO 14 MOMOH STREET, PENCINEMA, AGEGE, SEX: MALE

LAGOS. EMAIL:**************@*****.***

PROFILE Proactive, self-motivated and devoted store manager with more than four years of active experience – Possess the required determination to improve performance with utmost sense of obligation and carefulness assuming responsibilities of managing daily activities, directing operations and supervising staff in order to assist in actualizing firm’s aspirations.

AREAS OF PROFICIENCY

Customer Relations

Excellent Communication Skills

Multitasking

Computer Usage

Excellent Time Management

Team Coordination

Ability To Track Consumer Behavior

Retail Sales and Promotions

Merchandise knowledge

Excellent perception of customer need

QuickBooks and Retail Man software

Good administrative and organizational skills

ACADEMIC QUALIFICATIONS

B.TECH COMPUTER SCIENCE 2010

LADOKE AKINTOLA UNIVERSITY OF TECHNOLOGY

SSCE 2004

CORNERSTONE COLLEGE IFON-OSUN

LANGUAGE SPOKEN: Yoruba and English

WORK EXPERIENCE

DOMINO STORES (MEMBER DOMINO GROUP) MAY 2019- TILL DATE

SUPERMARKET MANAGER

o Directs store operations including retail operations, customer service, human resources, property management, security management and control, administration and sales.

oAssess local Markets conditions and identify current and prospective sales opportunities.

oDevelop financial objectives and business plans. Meet goals and metrics.

oBring out the best of branch’s personnel through training, coaching, development and motivation. Ensure adherence to set standards, Procedure and policies.

oAddress customer and employee satisfaction issues promptly.

oImplement an effective loss prevention strategy so as to contain losses by keeping inventory shrink at <1% of sales.

oResponsible for maintaining an acceptable gross profit, proper inventory management and reporting of store activities.

oResponsible for achieving a greater sales increase over the previous year in sales.

oMonitor and maintain proper store cleanliness, appearance and maintenance.

Ensure merchandise are ordered or replenished in good time-working with department managers to prepare requisitions to replenish goods on hand.

CCD SUPERSTORES (NOSAK GROUP) APRIL 2016- APRIL 2019

SALES MANAGER/IT SUPPORT/ACCOUNT

Responsible for managing a team of staff

Create employee time sheet and handled request for time off

Interviewing new staff and determine their suitability

Motivate staff to work to their best ability and discover new skills

Held regular staff meetings and briefings

Maintain high standard of the outlet

Liaised with government officials, customers and suppliers on daily basis

Manage cash and payment system

Manage security & emergency system, staff & customer awareness

Intervene and provide solution for dissatisfied customers

Implement shop merchandising,layout & customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers

Coordinate & supervise the activities of staff arrangement of new stock

Manage retail staff, including cashiers and people working on the floor

Maintain inventory and ensure items are in stock

Ensure standards for quality, customer service and health and safety are met.

Monitor local competitors.

Manage different departments within the store.

Handle customer questions, complaints, and issues

Implement strategies to sell products or services

Recommends changes to current sales techniques or procedures based on team performance

Prepares requisition report to Store and Inventory

Maintain accounts payable log and input data as it is received to keep up-to-date records of incoming payment.

Maintain and update all official statements (Monthly / Quarterly) for higher management.

Perform Special Audit Assignments with fraud investigation team, System Base/ Off-Site Audit activities.

Involved in network administration, installation/configuration of different Software and troubleshooting.

Answer Customers inquiries and dispense advanced information about financing options accurately and quickly.

FIDELITY BANK PLC MAY 2011 –JUNE 2012

BANK TELLER

Opened new customer accounts and closed existing accounts at customer request.

Provided customer assistance with balance detail and other inquiries.

Oversaw processing of night deposit bags.

Referred customers to appropriate financial services and products as required.

Handled all customer complaints and issues with high professional courtesy.

Cashed checks and processed deposits upon balance and signature verifications.

NIGERIA LIQUEFIED NATURAL GAS (NLNG) 2008-2009

93A, Trans Amadi Industrial Layout, Port Harcourt, River State.

Industrial Attachment (Administrative Department)

Assists the operation manager in all areas of administration including materials logistics, commercial, purchasing, and personnel.

Maintaining purchasing, logistics and reporting standards in order to meet company policy requirements.

Testing and maintenance of PC Machines.

REFEREES:

AVALIABLE ON REQUEST

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