Customer Service Accountant

Jorge A. Lambertus Amorós

The Sunset at RiverPark #1-101 Caguas, Puerto Rico 00725

787-***-**** / *****.*********@*****.***

Date available to begin work: Immediately

SUMMARY STATEMENT

Bilingual Spanish and English with around 7 years of accounting experience. Ability to work under pressure, very dynamic and fast learning to keep improving and developing my knowledge.

PROFESSIONAL SKILLS

Education Bachelor in Business Administration, Accounting.

Employment Fast learner, adapt to change quickly, teamwork oriented. Strong computer knowledge. Excellent leader and learner. Always bring new ideas as initiative to reach company goals.

Personal Strong personal values, always ready for new challenges. Very organized and punctual.

PROFESSIONAL WORK EXPERIENCE

Cost Accountant / Fleet Coordinator, From April 2018 to present

Cinema Management of Puerto Rico, San Juan, Puerto Rico.

Job Type: 40+ hours per week, Full-time

Supervisor: Angie Gotay, 787-***-**** ext 228

I got promoted to Cost accountant of the company, a big change and a huge responsibility, which I adapt very quickly in a positive way getting amazing results for the company. Responsible to maintain and communicate costs incurred on all our different projects. Verify, analyze and make payments for different types of transactions including construction contracts. Responsible for the job costing of the whole company. Preparation of reports and projections are required to help owners in the decision-making process. Deal with international suppliers in about 6-7 different currencies. (USD, EURO, TTD, XCD, AWG, GYD, PAB, RD$), My main challenge in this position was to adapt so many different business cultures in order to achieve company goals.

Jr. Accountant (International), From September 2015 to April 2018

Cinema Management International, San Juan, Puerto Rico

Supervisor: Moraima Oquendo, 787-***-**** ext 224

In charge of deposit reconciliation in at least 5 different currencies, preparation of taxes for different islands, payroll and payroll taxes payment, audit, accounts payable, accounts receivable. Implement and maintain strong internal controls in order to identify missing money. I was also required to travel to our theaters to comply with audits, government meetings and make sure everything is running as expected.

OTHER WORK EXPERIENCE

Rental Agent, From February-May 2015

Bella Group, San Juan, Puerto Rico

As a rental agent my main task was to rent cars, but also, I have to make inventory, merchandise our location and sell different add-ons on the rental. My focus was to provide a great customer service to create a good relation between me and the customers. During my time working as a rental agent, I was able to solve different kind of situations. For example, one customer reserve a 4x4 car at a specific location. When customer gets to the designated pick up location the car was already rented because of a co-worker mistake. Immediately, I communicate the situation to be able to find a similar car at the closest location. As a bonus for the inconvenience I include the GPS for the customer, who was very satisfied with the service provided.

Senior Game Advisor (Keyholder), From May 2008-July 2013

GameStop Inc., San Juan, Puerto Rico

Supervisor: Hector Ortiz

Supervise and lead at least 10 employees at the same time. Setting up sales goals to be always on top of our district. Responsible for inventory control, store operations & organization and good cash management. Strong customer service to create a direct relation with customers so we create a loyal customer. Being able to run a store alone with non-supervision. Top Senior Game Advisor of the District award on 2010.

EDUCATION

Bachelor of Business Administration, Accounting, 2009-2015

University of Puerto Rico, Rio Piedras Campus, GPA 2.93

High School Diploma, 2001-2009

Colegio Calasanz, San Juan, Puerto Rico, GPA 4.00

VOLUNTEER EXPERIENCE

ABDS Learning Zone, 2015-2019

Bayamón, Puerto Rico

Help kids with homework and special projects.

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