Keiro Kamioka
425-***-**** ************@*****.*** https://www.linkedin.com/in/keirokamioka/
Kirkland, WA, 98034
Bachelor of Science in Information Technology with concentrated on Business Intelligence
Four years of Academical Experience with SQL and Power BI
Have Microsoft Technical Associate Certification of Database Fundamental
Three years of Japanese Software Quality Assurance including functional testing
Closed the case 20% higher than the company average
Created over 300 bug reports with reproduction steps
Troubleshooted over 500 cases and escalated to the Engineer
Bilingual in Japanese and English
QUALIFICATIONS
Business Intelligence: Database SQL Stored Procedures Indexes Performance Tuning DBA
Technical Support: Troubleshooting Communication Skills Team works Research IT Services
Quality Assurance: Root cause Analytic Detail and organizational skills Take direction of manual
WORK EXPERIENCE
Free Lance, Kirkland, WA 05/2020 – Pres.
English to Japanese Technical Document Translator
Translate and localized the English Document to Japanese
Mozilla Hubs Document ENG => JPN
https://github.com/gree/hubs-docs-jp
SONATA SOFTWARE, Redmond, WA 08/2017 – 08/2019
Azure Professional Delivery Manager (Japanese Azure Enterprise Support)
Delivering Azure Production Support to the Japanese Enterprise Customer.
Collaborate with Microsoft Engineering teams for deliver information to customer
Edit documentation of Azure if necessary
Listen User Stories from customer
Escalate Troubleshoot cases to Engineer
KEYWORD INTERNATIONAL LIMITED, Redmond, WA 06/2014 – 09/2014
Japanese Localization Tester (LQA Tester of XBOX ONE)
As Proficient Japanese language user, monitor Japanese Quality of localized project
Monitor localized Japanese if following Business Requirements
Follow the Vision of company
VMC, Redmond, WA 02/2011 – 09/2013
Japanese Functional Manual Tester (XBOX QA Tester)
Software Testing to see it following the Software Requirements and Technical Requirements
Verify the Japanese Translation Quality
Technical Analysis the product in test and create test cases and bug report if necessary
Perform Regression Testing
Follow the Business Process and Workflows of software in test
Work with teams with using bug tracking system
PROVIDER ONE, Kirkland, WA 09/2011 – Pres.
Individual Care Provider, State of Washington
On daily bases, take care of person with Disability (Autism)
Buy daily item which required from the person under of care.
Assist the activity of the person under of care.
TAROT CARD READER, Kirkland, WA 2007 – Pres.
Self-Employed, Free-lance
Conducted physic card readings individual sessions to Japanese Client4.
Conduct sessions online via Skype, Discord, LINE, and games with voice chat.
Tutoring how to read cards
Create a card session manual for the entry-level card reader.
Taking role as the storyteller of Myths
EDUCATION
C++/C# Programmer & Web Development, Certificate of Completion
Lake Washington Institute of Technology, Kirkland, WA, 2020
Highlights: Java Script, UI Design, HTML & CSS
Diploma, Bachelor of Applied Science in Information Systems and Technology
Bellevue College, Bellevue, WA, 2017
Highlights: Database Architecture, SQL, Stored Procedures, Indexes, Technical fundamental, Programming, Database Performance Tuning, DBA, Database Development, Computer Science, Data Analysis, Data Manipulation, Data Warehouse, Requirement Gathering, System Design, Sql Server, Logical Design, Writing, Sql Queries, Sql Programming, Relational Database, Data Warehouse, Analytical Project, Database Architectures, Databases, DB Engineering, Rdbms, SSAS, SSIS, SSRS, Ad Hoc Reporting, Tableau, Security Procedures, and Power BI
Diploma, Associate of Arts of Digital Gaming Design
Bellevue Community College, Bellevue, WA, 2011