Social Media Customer Service
Resume:
Knoxville, TN *****
*****************@*****.***
SHANNON EDWARDS
To secure a position in an organization where I will be able to utilize my experience and education. I am a lover of all things media related. Reading & writing. Film and Video productions, Audio and Music Productions Journalism, Photography, Painting, Etc.
SKILLS & ABILITIES
Media Analytics
Social media strategy
Marketing
Web content management
Videography
Photography
Positive
Strong work ethic
Microsoft Office
Photoshop
Adobe InDesign
Google Analytics
Outreach
Design
EXPERIENCE
EDFINANCIAL SERVICES
10/2017- Present
Bilingual Client Relations Specialist
Assisting students in finding financial solutions for their student loans.
Customer service representative
PRESENT TRUTH NOW MINISTRIES, GRIMSLEY, TN
08/2016- 10/2017
Videographer- As the videographer for over a year, I filmed and edited over 30 videos that promote the ministry’s work using Adobe software, and upload it to the ministries website.
Website Manager- As the manager of 2 websites, I maintain the fluctuation, productivity, and promotion of the website.
Director assistant- I assist in the organization of time management for promoting the videos. I also managed the companies Facebook page as well as creating content using InDesign and different databases.
H, DOUGLASVILLE, GA
06/2015-08/2015
Colporteur/sales rep- seasonal worker using great customer service skills, in door to door service selling books, DVDs, CDs etc.
FEMA, WASHINGTON, D.C.
09/2013-05/ 2016
First responder- Assisted in national disasters while working with American Red Cross and the National Guard.
UNDER THE SUN NATURAL FOODS, CROSSVILLE, TN
03/ 2017-05/ 2017
Cashier- My responsibilities were as follows: cashiering, inventory control, customer service, receiving merchandise, and answering telephones.
EDUCATION
FULL SAIL UNIVERSITY, WINTER PARK, FL
Degrees
Media Communications Bachelor of Science.
Public Relations Master of Art
LEADERSHIP
Director of Communications for Present Truth Now Ministries
Student Associations secretary for Heritage Academy
Media & Publications Assistant
REFERENCES
Furnish upon request.
Personal/Corporate blogging
Project management
Layout design
Photo editing
Market research
Leadership
Wix
Event Planning
Google Analytics
Editing
Google Plus
Marketing Materials
Publication
Contact this candidate