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Manager Office

Calgary, AB, Canada
July 26, 2020

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Phone: 403-***-****




A versatile Administrative Coordinator with over 20 years’ experience in oil and gas, IT program trainer and subject matter expert for various programs in other industries. I Bring technical experience in IT help desk trouble shooting with Remedy and Service Now programs. A subject matter expert for numerous in-house programs and software applications such as SAP, JD Edwards and Fieldglass in supplier management. A competent and innovative team player who excels at streamlining processes, writing procedures and getting things done. A hard worker known for being dependable and achieving positive results. Fluent in English and French (verbal). I am looking forward to my next challenge.


Flextrack 2018 to 2020

Core employee as bilingual customer service for Fieldglass.

Teach end users how to create different kinds of SOWs, trouble shoot stuck SOWs and find solutions.

Teach suppliers how to accept SOWs, how to invoice, trouble shoot stuck invoices, tax issues and find solutions.

First level invoice approver to ensure all required prerequisites are met before moving to the manager for final approval.

Investigate integration issues between Fieldglass and SAP.

Make sure all is within audit, compliance and SOX parameters.

Various Contract Roles 2016 to 2018

Various programs used are JD Edwards, Service Now. Onboarding, invoice coding and requisitions were some of the roles in different industries such as temporary agency, WestJet and Enmax.

TransCanada Pipelines 2014 to 2016

Qualification Supplier Lifecycle Management Coordinator

Team member that helped to reduce liability and improve safety standards through the creation of a qualified preferred vendor list (internal and external stakeholders) for Canada, US & Mexico.

Managed and tracked all required documentation from suppliers and evaluators during the vendor qualification process while meeting and maintaining tight deadlines.

Provided on-line training to different stakeholder groups on the Supplier Management System Program to ensure the appropriate qualified vendors were used.

In-House Coordinator 2008 to 2014

Managed and supported contractor time and payment processes for internal \ external stakeholders at all levels of the organization ensuring proper payments were made.

Subject Matter Expert for In-house contracting - SAP coaching; time entry, contractor expense requisitions; PO creation; HR profile/supplier creation

Ensured timely payment through the conversion of requisitions to purchase orders for managers, vendors, and contractors.

Successfully managed and resolved contractor IT issues for Canada, US & Mexico.

Kept vendor list clean and up-to-date and liaised with contract department during vendor renewal time to ensure our suppliers met our quality standards.

Provided training and user support for SAP HR-Interactive to both new contractors and core employees resulting in improved time entry and approval processes.

Reviewed and reconciled vendor invoices realizing a cost saving of $700k.

Part of a team that designed, tested and rolled out the In-House Contractor Time Management Program across North America resulting in a cost saving of $1M in the first year.

Part of the team responsible for writing training scripts, testing in Quality Assurance, training various stakeholders in the new programs.

Kelly Services

Contract Administrator for TransCanada Pipelines 2008

Developed 7 procedures manuals for various duties.

SAP time entry resulted in contractors being paid in a timely manner.

Timely payment of invoices by reconciling invoices resulted in no late fees.

Entered insurance and WCB information to execute contracts.

Facilities Coordinator and

Treasury Administrator for Enbridge 2007

Facilities Coordinator Conducted floor safety walks, office moves and ergonomic assistance.

Treasury department Prepared daily foreign exchange report, as well as the daily market report.

Conducted multi-million-dollar wire transfers and a bank fee schedule for 300 bank accounts. Tracked expense reports for 37 people.

NBC Technologies Inc. 1999 – 2006

Office Manager / Administrator

Full time bookkeeping for two companies: invoicing, payables, receivables, payroll, banking/bank reconciliations.

Timely payment of GST, Corp Tax and Source Deductions resulting in Zero (0) fines

Prepared weekly financial reports and year end documents for the accountant.

Provided mail and courier services, switchboard operation and secretarial services for five different companies in the same office.

Ordered and maintained all supplies needed by the companies.

Ordered new equipment

Coordinated full company move 3 times in 5 years

Prepared year end statements for up to 70 field consultants.


Pillars of Management, Mount Royal University

Accounting Level 1, Bow Valley College

Accounting Level 2, Bow Valley College

Academy of Learning, Computer Certificates with Honors

Office Careers Program (Honors), Alberta Vocational College (now Bow Valley College)

Massey Vanier High School Bilingual Diploma

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