Engineer Manager

Sr Transmission Network Team leader M:+965-********/51482648

Rajeev G Pillai ********@*****.***

******.******@******.***

Objective

Achieving exceptional results in project completion, team leading by coordinating with the all departments, with excellent technical client relationship management skills.

Skills

Implementation, technical support, Team management in the field of telecommunication. Currently with Huawei Transmission products series RTN,ATN,OSN . Basic knowledge of Wireless nodes, BTS3900. As BO engineer able to handle RFC and follow up with customer for any network related issues and handling EOS products reports. Handle work in any stress condition. Better professional co-ordination with other department to provide better network availability and keep SLA standards. Quick

WORKING EXPERIENCE:

Total 12 yrs. of Working and Troubleshooting experience on Huawei Transmission Equipment (DWDM, Microwave & Datacom ) products

Currently working at Huawei Network Operation Center for STC Project

Senior Transmission Team leader (DWDM,MW, DATACOM Experience )

(June 2014 -Till date )

HUAWEI TELECOMUNICATION INVESTMENT COMPANY LIMITED

Salem Mubarak St.

8/F Symphony Complex, Salmiya -State of Kuwait

More than 12yrs of Telecom experience in Huawei transmission products like optix RTN900 series, Datacom ATN series (ATN950,ATN910),CX600 switches, NE80E,NE40E etc. Service configuration on Products OSN 2500,3500 & DWDM experience on OSN 1800,1800V,OSN 6800,8800 etc

Awards received from Huawei

Certificate of Appreciation : For successful configuration of Wafra and Saif palace Solution

Certificate of Appreciation: For supporting SDH configuration for implementing STP for core network side

Excellent Engineer Award (ID-80017283)

Training Certificate: iManager N2000 DMS Operation Training

Network Safety individual Award

Duties & Responsibilities

Configuring new sites in Datacom side and Microwave side. (RTN900,ATN910,ATN950,CX600,NE80E etc) Confirming the service with Wireless team. Checking alarms on daily basis using U2020.

Configuring SDB link with SEPLA configuration for supporting 5G network. Co-coordinating with other Department to analyze and resolve the root cause of problem.

KPI analysis, incidents and abnormalities handling. Presenting reports to higher management

Doing routine Health check reports using inspector tool and submitting to HQ for analysis . Presenting the reports to customer during Monthly meeting

Configurations of MS-OTN Packet Services on Huawei OSN-1800V(E-line and E-lan Ethernet services

Supporting IPRAN parts in Huawei VIVA project, Configuring VLAN,QOS,SNMP etc

As BO engineer checking and sending reports related to EOS products

Daily checking of Service affecting alarms and clearing the alarms. Making weekly U2020 Backup data on Server.

Monitoring and Manintenace of Microwave transmission network-RTN600 and RTN900 (PDH and SDH),Re-routing the microwave path (in case of LOS issue, interference issue) and frequency as per requirement

Doing Service configuration for DWDM & SDH, as per the requirement from Core network side for PSTN, MGW migration etc.

Packet loss checking of IP RAN part and solving the issue related to congestion in network by Expansion.

SYNLOCK V3 BITS Configuration as per request from clients

Doing MW configuration (IF, ODU, Service) and ATN Switch configuration for new site integration. Co-coordinating with FME and ROT to make site up and Site integration respectively.

Provide technical support for microwave transmission/IPRAN engineer on site to do configuration, new site integration (2G,3G,LTE network )etc .Preparing reports and documenting them

Coordinate with Fiber subcontractors on field to make now fiber ring implementation, OTDR reading documentation etc

Uploading new Switches in U2020, after the new fiber phase project, and updating the IP RAN Topology to easy understanding for documentation purpose, SNMP configuration on huawei routers

Huawei SDH –OSN 2500 &OSN 3500 Configuration and Troubleshooting -OSN2500 and OSN3500

Dynamic routing protocols (OSPF, ISIS, BGP). VPN technologies - IPSEC .

Configuration of Network Services and Features (DHCP, NAT, NTP, SNMP, and AAA).

Knowledge of MPLS technologies (MPLS LDP, MPLS TE, BGP MPLS VPN, L2VPN

Attending meeting related to network issues, future plan for better network performance and preparing weekly analysis etc.

New cow site integration as per MS team in Datacom and MW side.

Using monitoring tools like Utraffic.

Responsibility includes monitoring of Huawei transmission products like CX series switches, RTN 900 series, routers, assisting the Field maintenance and ROT team

Helping team to provide technical training.

Fiber Ring troubleshooting of fiber links,replacing fautly board, or fiber low power issue etc

Successful execution and completion of all planning activities (TCN and MDT)

software and patch upgrade for microwave RTN900 Series and Datacom switches ATN950,910c Series

Creating TT,related to alarms and hardware failure according to severity and follow up with filed maintenance team till the issue getting solved

Preparing Daily outage report,network availability report and sending to customer

Monitoring and reporting up-to-date ISP traffic degradation through cacti network monitoring tool.

Software upgaradation of RTN900 series, Monitoring and doing configuration of Microwave, DWDM and IPRAN network using Huawei U2000 NMS system

TCN and MDT creation for planned activity in the network using OWS

Work on all network product,strictly as per the cyber security rule of huawei

Good command on MS Office applications Word, Excel,Power point presentation

FO Transmission/ IPRAN Engineer (June 2008 - May 2014) -6Years

HUAWEI TELECOMUNICATION INVESTMENT COMPANY LIMITED

Salem Mubarak St.

8/F Symphony Complex, Salmiya -State of Kuwait

As a Transmission cum Datacom engineer, my main responsibility includes monitoring of Huawei transmission products like CX series switches, RTN 900 series, routers, faulty management, remote preventive maintenance by assisting the Field maintenance and ROT team. If needed configuring the Datacom & MW Transmission equipment thorough U2020

My duty includes precautionary measurements related to network performance through alarm status of microwave, Datacom, dwdm products through the monitoring tools T2000 and N2000 and taking proper action solving the issues with the specified time.

Coordinating with subcontractor to install and Swap of microwave antennas as per requirements. Guiding and co-coordinating with FLM and ROT for MDT to do Activity Such as software Upgrading of RTN, RSL cleanup activity, cut over activity, OML shifting, IP MW shifting from TDM to IP, Modifying BW for upgrade

Data collection and report generation as per the management and senior requirements. Technical support and proper job assistance to onsite engineers while attending the Trouble Ticket. In emergency and critical stage escalation of TT to the higher level and taking full initiative to close the TT within the framed time period.

As a team leader Keeping the KPI and SLA of all TT is my responsibility by following up with the team members of Core, BSS and VAS. Other responsibility includes passing the service affected issues to the management and seniors during my shift by email, SMS, or by phone.

Advanced Technology, Kuwait

Senior System & Network Administrator: (Nov 2007- Jun 2008 )

(Detailed description of the job as shown below)

My duties involves, Implementation of different types of network projects in Kuwait for the clients,like Microsoft Server 2003, exchange 2007, NAS storage,Veritas backup solutions, Wireless implementation, Blackberry Server setup etc. in Kuwait. Implementation of windows environment for companies with ADS, email, IT security, post training to engineers and place then to maintain the network for the company by putting then as Residential Engineers on the site.

One of the main projects is to setup 40 windows setup in 2 Win server 2003 active directory, with GPO for each department. This includes exchange 2007 setup, mail box parameter setting. Also implemented Blackberry enterprise Server 4.0 with 20 Blackberry Hand held configuration and company mail synchronization.

Another project was full wireless setup inside the building with full coverage with security parameters. Adsl setup for internet. Nas box storage with specified quota for each specific users.

Sariya IT co. Ltd (Alkuhaimi group),Saudi Arabia

Technical Manager (July 11th 2004 – June 3rd 2007)

Was working as Technical Manager at Sariya IT (IT Services and Distribution Company) Saudi Arabia for2 yrs. Responsible for all network implementation of the company projects and configuration of Multitech Routes, VOIP, Wireless Networking, Kaspersky Anti-Virus etc. Was Head of the project implementation of HP Procurve range of Switches, Corinex Power line Products, American Megatrends NAS, SAN Boxes, Mdemon mail servers, Relay Fax Server etc. My duties included pre-sales support, training to the re-sellers about the new products that we were dealing with.

EDUCATIONAL DETAILS

Master Degree Tele-communication (Sikkim Manipal University

Bachelor Degree in Science (Calicut University, Kerala) -1995.

Diploma in Computer Hardware and Networking Technology.

Data Preparation & Computer Software- NCVT Govt. of India.

Certification in UNIX & C.

Cisco Certified Netware Associates CCNA

Certificate Course in Client Server Programming includes Oracle, Visual Basic, Power Builder and Project in Oracle and VB

ACHIEVEMENTS AND AWARDS:

Star of the year while working as Technical Manager at Sariya IT, Saudi Arabia.

TRAINING AND SEMINARS ATTENDED:

Training and Seminars Attended

1)Attended Training & Presentations for Huawei Transmission Products in Kuwait.

2)7 days training in UK on out-of- band management infrastructure by Cyclades Ltd.

3)10 days Training on Implementation and Configuration of Powerline products (Data through power line) by Corinex Inc, Taiwan.

4)Certification Course on Kaspersky Antivirus (Russia) Installation for Corporate, Small & Medium business (12 days training)

5)Equalogic IPSan implementation and configuration training at Saudi Arabia.

Personal Details

Name: Rajeev G Pillai

Nationality: Indian

Marital Status: Married

Languages Known: English, Malayalam, Hindi, Tamil

Visa Status: Transferrable

Driving License: Kuwait Driving License

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