Office Executive
Resume:
Summary
ZYNA BOUGHANMI
Dubai
******@*******.***
An energetic, multi-lingual and versatile with good academic background and experience in working in sales, customer services and administrative roles.
Career orientated, seeking to further develop working experience with progressive organization using qualifications and varied skill set.
Looking for a challenging position with a dynamic, equal opportunities organization; capitalizing on my current experience and skills to deliver targets and goals thus ensuring professional and personal growth.
Education
Diploma in Navigation for air hostess
Legal Diploma
Diploma in Baccalaureate
Employment History
Mena Company
Office Admin
2019 – 2020
Coordinate office activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff and divide responsibilities to ensure performance
Manage agendas/travel arrangements/appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data
Track stocks of office supplies and place orders when necessary
MRM Company
Executive Secretary
2015-2018
Answering phone calls and redirect them when necessary
Managing the daily/weekly/monthly agenda and arrange new meetings and appointments
Preparing and disseminating correspondence, memos and forms
Support and facilitate the completion of regular reports
Develop and maintain a filing system
Check frequently the levels of office supplies and place appropriate orders
Make travel arrangements for executives
Manage and maintain executives' schedule
Emarex Business man Services
Executive Secretary
Dubai
2013 – 2015
Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
Attend meetings and keep minutes
Receive and screen phone calls and redirect them when appropriate
Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
Make travel arrangements for executives
Handle confidential documents ensuring they remain secure
Answer customer complaints, branch detail enquiries, transaction enquiries, rate enquiries, conversion.
Maintain records, prepares reports and performs work processing assignments & related clerical duties
Prepare End of day report & cash reconciliation
American Hospital
Executive Secretary
Dubai
2011-2013
Register new patients according to established office protocols
Assist patients to complete all necessary forms and documentation
Verify and update patient information
Inform patients of dental office procedures and policy
Move patients through appointments as scheduled
Enter all relevant patient information into data system
Maintain and manage patient records in compliance with privacy and security regulations
Answer and manage incoming calls
Respond and comply to requests for information
Schedule patient appointments
Confirm upcoming appointments and recalls according to office protocol
Check daily appointment schedule
Arrange patient charts for next day appointments
Fill in cancellations and no-shows
Professional Skills
Problem solving: an analytical, logical and determined approach to problem solving demanded by research work at study years Ability to work independently: worked unsupervised for much of time during final year graduation project
Teamwork: made effective contribution as both team member or team leader Computer skills: worked with much software like MS office, and other IT skills Communication skills: demonstrated oral and written communication skills in dealing with work requirements
Outdoor activities: ability to work on site with highly demands
Languages
Arabic Native
English Fluent
French Proficient
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