Registered Nurse Employee Relations
Resume:
Wendy Dennis
*************@*****.*** 651-***-**** 261 Dry Creek Road Aptos, CA 95003
Summary
Dynamic leader with broad areas of clinical expertise with emphasis on quality, engagement and change management. Self-motivated, innovative and goal-oriented management professional committed to ensuring successful and efficient teams which result in growth and sustainability for organizations. Dedicated team player skilled at mediation and conflict resolution. Drives company growth by successfully leading teams through change and managing productivity.
Skills
Project management authority
Strong presentation skills
Strategic planning capability
Planning and development
Accomplished leader
Promotes positive behavior
Project planning and development
Analytical
Human resources management
Employee relations
Advanced problem solving
Dedicated team player
Dependable
Six Sigma Certification
Team Building
Flexible
Experience
Assistant Chief Nursing Officer – Regional Medical Center (San Jose, CA)
August 2019 - Current
Responsible for the administrative leadership and overall nursing management of 650+ FTEs with budgetary responsibility of $75 million for all inpatient services
Emergency Department Volume: 90,000 visits annually
From 2019-2020 a 38% reduction in HAIs
75% reduction in HAPIs
Sepsis Joint Commission Certification Survey with no findings
Reduction in ventilator days from 4.3 to 3.2
2019 - $1.4 million reduction in premium pay
Discharge 25-29% patients discharged before 1pm
Nurse Leader Rounding 90%
Employee Rounding 97%
Deployed and completed Charge Nurse Certification Classes
Development of Unit Based Councils
Implemented preceptor training and new grad orientation
Assistant Chief Nursing Officer - Dameron Hospital (Stockton, CA)
June 2017 – August 2019
Responsible for the administrative leadership and overall management of 575 FTEs with budgetary responsibility of $55 million
Services responsible for: Cardiothoracic Service Line, telemetry, critical care, medical-surgical, orthopedic services, bariatric services, emergency services, surgical services and nursing support services
Plan and lead change regarding quality of care and operational enhancements
Conversion to centralized cardiac monitoring resulting in 100% hospital coverage with a $250,000 annual savings in labor cost
Writing and maintaining contracts
Manage union relations for three separate contracts
Developed Leadership training program for all levels of nursing leaders
Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare, Medicaid and Title 22 regulations
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures
Increased outpatient Cath Lab business by 300%
Confidently manage the overall operation of nursing services and patient care, safety risk management, teammate satisfaction, quality index scores, and facility maintenance
Director of Telemetry and Cath Lab - Dameron Hospital (Stockton, CA)
November 2015 - June 2017
Human resource management and staff development of 100 FTEs (RN, LPN, CNA, Tech)
Development and mentoring of managers for Telemetry and Cath Lab
Budget preparation and management for two 30 bed units
Budget preparation and management for Cath lab that does 250+ procedures a month
Oversee both departments and leading the development of the Cardiovascular/Cardiothoracic Service Line
Lead the CLABSI/SSI committee and succeeded in a o CLABSI rate since 2016
Participate in numerous LEAN projects and initiatives
Director of IMTA - Medical/Surgical/Telemetry - Ochsner Medical Center (New Orleans, LA)
May 2014 - October 2015
Human resource management and staff development for 100 FTEs (RN, LPN, CNA)
Budget preparation and management for 46 bed unit
Developed and managed medical-surgical service line
Identified and developed process and procedures for improvements in the day to day functioning of the department
Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines
Monitored Infection Control and Critical Incidents, Risk Management and Quality Improvement plans
Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
Recruited, hired, trained and coached on average 20 new employees per year
Composed, interpreted and communicated new or revised policies
Director of Surgical Services - Phillips Eye Institute (Minneapolis, MN)
March 2013 - May 2014
Human resource management and staff development for 60 FTEs (RN, Surgical Techs, CNA, Schedulers
Managed and coordinated daily operations of 15 room OR, Sterile Processing, Pre-Admissions
Plan, organize and execute all clinical functions
Purchasing for all departments
Preparation and management of multi-million dollar budget
Coordinate implementation of disease management/wellness systems in coordination with physicians
Participate and lead LEAN projects and initiatives
Patient Care Manager - Cardiac, Neurology, Renal - Allina Health, United Hospital (St. Paul, MN)
February 2008 - February 2013
Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
Responsible for over 100 FTE's (RN, CNA, Tech and HUC)
Budget preparation and management for 39 bed telemetry step-down unit
Oversee all unit operations
Achieved Joint Commission Primary Stroke Center Accreditation
Program development and project management
Managed Cath Lab with 2 Interventional, 2 EP, 1 hybrid room and 14 bed pre/post unit
Managed 4 bed inpatient dialysis suite
Education and Training
MBA in Nursing
2019
Walden University, Minneapolis, MN
Master of Science in Nursing
2013
Walden University, Minneapolis, MN
Associate of Science in Nursing
2004
Inver Hills Community College, Inver Grove Heights, MN
Bachelor of Science in Elementary Education
1994
University of Wisconsin - River Falls, River Falls, WI
Certifications
California Registered Nurse License
BLS Certification
ACLS Certification
LEAN Green Belt Certification
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