Social Media Manager

Asim Mirza Email address: **********@*****.***

Phone number +971-*********

Whatsapp +971-*********

Location United Arab Emirates

Highlights

With having 4 years of current experience in Dubai UAE, and 11 years’ experience in Pakistan, a motivated and tech-savvy associate, I have knowledge and expertise both on educational and professional. I transform my abilities to work on any environment and have capacity to absorb the environment and deliver the best as of my knowledge. Communicate effectively with a team and very keen to develop more professional skills such as current application knowledge.

Education

Degree

Post-Graduation

Location

Karachi, Pakistan

Institution

NED University of Engineering and Technology

Years Attended

2001 - 2002

Work Experience HighLights

Company Name

Designation

Year

Hadaf Al Haleej

Sales Officer (Standard Chartered Bank)

January 2020- Till Date

UAE Electronic LLC

Admin Officer Document controller officer

June 2017 – October 2019

Sharaf DG (Telecom Channel Partner)

Sales Officer

Nov2015– April 2017

Allied Bank Limited

Account Opening Officer

Operation Manager

January 2008 – October 2015

(Arif Habib Rupali Bank) Summit Bank

Accounts Officer

September 2006 – December 2007

Work Experience

Job Title

Sales Officer (Credit Card)

Location

Dubai, United Arab Emirates

Company name

Hadaf Al Khaleej

(Channel Partner Standard Chartered Bank)

Timeline

January 2020- Till Date

Description

I Show case credit card catalogs to clients

I describes the terms of use for the cards and the prices

I seek client by getting customer refers from existing and from new clients

I respond to questions/inquiries that arise from Customer and resolve them as per procedure

Update and manage contact database with accurate profiles, notes, and relevant information

Undertake training on the firm’s markets and products, and improve on selling skills

Job Title

Admin Officer Document controller officer

Location

Dubai, United Arab Emirates

Company name

UEW Electronic LLC

Timeline

June 2017 – October 2019

Description

Assisted with purchasing and oversight of office equipment and supplies.

Resolve customer complaints via phone, email, mail or social media.

Arrange travel and accommodations

Organize a filing system for important and confidential company documents

Manage office supplies stock and place orders

Answer queries by employees and clients

Look after PRO services for company.

Performed modifications, edits and deletions to the database based on authorized and approved documents.

Identified problematic data during the entry and comparison process.

Performed testing of data entry screens for database limits and review of data entry guidelines as requested.

Maintained Files manual and in computer and tag as per company SOP for future concern.

Ensured entered data accuracy by comparing with basis documents and identified errors.

Job Title

Sales Officer

Location

Dubai, United Arab Emirates

Company name

Sharaf DG (Telecom Channel Partner)

Timeline

Nov2015– April 2017

Description

Engages proficient computer skills to accurately enter sales data, market survey information, and personal information from source documents following onscreen display formatting

Improves record storage capability by scanning hardcopy files into electronic imaging system to ensure clear image and long-term digital storage

Resolves discrepancies in information and obtains further information when provided with incomplete documents or information

Meets or exceeds departmental expectations regarding speed and data accuracy by processing documents each day while maintaining a 98% accuracy audit rating

Job Title

Account Opening Officer

Operation Manager

Location

Karachi, Pakistan

Company name

Allied Bank Limited

Timeline

January 2008 – October 2015

Description

Account Opening Officer

January 2008 – December 2009

Opened customer account by recording customer information.

Maintained customer record by updating account information.

Reviewed and update CDD/EDD as per policy and procedure by State Bank regularity.

Custodian of AOF folders.

Identified missing information of customers and send mails to customers for updating of record.

Maintained TAT of in hand cheque books and ATM cards.

Maintained and provide ATM card and cheque book to customers.

Attract potential customer by answering product and service queries.

Sold Bank product like Credit Card, Personal Loan and Auto Loan.

Bancassurance; selling of life assurance and other insurance products and services like ( Alsurance, Il’m, Anmol Rishtey) through Banking channel.

Involved in implementing Banking Core software (T-24) into different branches.

Test software in different user level.

Operation Manager

January 2010 – October 2015

Ensure to maintain sufficient cash in to vault for customers.

Reviewed, authorized & approved all required documents for establishing customer’s accounts.

Supervised overall operations of the branch and ensure checks and balances are in place in accordance with the instructions issued by regularities from time to time.

Deal with internal and external audit. Resolved discrepancies and ensure submission of compliance in due time.

Cross sell of Bank products.

Liaison with Branch Manager to make plans that helps to grow business

Job Title

Accounts Officer

Location

Karachi, Pakistan

Company name

(Arif Habib Rupali Bank) Summit Bank

Timeline

September 2006 – December 2007

Description

My basic role was to work towards the Audit and Compliance matters of the branch as well. Assist in coordinating inspection and compliance of the subsequent inspection report.

I supervised other Banking Operations

I maintained branch Staff record and etc.

Look after Branch administration

Certificates and Diploma Training

Special Diploma in Internet Programming Year 1999

Diploma in Computer Science Year 2000

Data Entry Operator 3 Months

Diploma in Multimedia Year 2001

Branch Banking Operations

Know your Customer

Motivation Skill

Effective Branch Management

Lending Skills- Documentation and Recovery Process

Professional Skills

Customer Service

MS Office Suite

Time Management

Basic Software Knowledge and Typing

Data Accuracy and Proof reading

Written Verbal Communication

Contact this candidate