Waiter with very good communication skills and upseling
Resume:
Al Nahda * Dubai UAE
****************@*****.***
PERSONAL PROFILE
Extremely motivated to constantly
grow professionally. I am
confident in my ability to bring
your guest the best experience
can
SKILL ANDABILITIES
1. Communication skill
2. Confidence
3. Creativity
4. Flexibility
5. Interpersonal skills
6. Team work player
7. Up selling skills &
techniques
F&B TRAINING AND
COURSES
Food and beverage skills
From American hotel
HACCP Training
Customer service
Soft skills
Restaurant and Club
service
Jack Daniels brand
training
MOHAMED HENDAWy
WORK EXPERIENCE
Waiter
IRIS DUBAI UAE - Presently
• Check the opening and closing duties and prepare the section and stations for operations.
• Greet the guest and guide them to the table and hand out menus.
• Making menu recommendations and informing the guest about any specials.
• Taking beverage and meals order from guest and place these orders in bar and kitchen.
• Deliver the beverage and the meals to tables when they have been prepared.
• Check the guests are satisfied with their drinks and meals
• Prepare the bill for tables when requested
• Cash up bills and ensure that the correct amount has been paid .
Waiter
Stars n Bars La Mer (June 2018 – November 2019)
• Check the opening and closing duties and prepare the section and stations for operations.
• Assist management is daily operations
• Greet the guest and guide them to the table and hand out menus.
• Making menu recommendations and informing the guest about any specials.
• Taking beverage and meals order from guest and place these orders in bar and kitchen.
• Deliver the beverage and the meals to tables when they have been prepared.
• Check the guests are satisfied with their drinks and meals
• Prepare the bill for tables when requested
• Cash up bills and ensure that the correct amount has been paid .
• Assist management is daily operations
• Train Junior Staff
• Getting feedback and TripAdvisor comments.
VIP waiter
Drama Club Dubai (2017-2018)
• Provide excellent bottle service
• Perform regular server duties
• Maximize profits trough up selling
• Create exceptional guest experienc
Waiter
Okku DUBAI (2015-2017)
*Exceptional knowledge of Japanese cuisine.
*provide excellent bottle service
*create unforgettable guest experience
*perform excellent duties service
EDUCATION
HIGH SCHOOL HOTELS AND TOURISM SERVICES (5years)
GRADUATED CLASS 2007
Advanced diploma in hotels and tourism service.
Restaurants (Italian / American / Japanese / oriental) AMERICAN HOTEL & LODGING INSTITUTE.
Advanced Communication skills and F&B skills Development. Professional diploma in Management skills (PDMS).
HACCP TRAINING.
PERSONAL DETAILS
Name : Mohamed Hendway
Nationality : Egypt
Date of Birth : 27-10-1988
Sex : Male
Marital Status : Single
Languages : English, Arabic,
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