Support Data

Todd Friedman

**** ******** **. ******, ** *****

Cell: 224-***-**** **********@*****.***

Profile

Seasoned Information Technologist with over 25 years’ experience proficient in Windows administration and networking, over 14 Years of EDI X12 Experience using Gentran, 8 Years of Sterling Integrator Suite 5.2.5, Unix and SAP. Skilled with working in SAP PI/PO as well as AS/400 Applications.

Professional Experience

September 2019 – Present American Hotel Register Vernon Hills, IL

SAP PI/PO Developer

Responsible for understanding the requirements pertaining to various interfaces. for Worked on the development, unit testing and integration testing of all interfaces in and out of SAP, as well as testing the interfaces from standard performance perspective, and support acceptance testing as well as the associated go-live activities.

Provide development leadership in the design, development, testing, code review and performance tuning in for all interfaces

Provides technical expertise to SAP project team functional and technical resources for project related developments.

Work with project teams and technical resources to continually demonstrate solid understanding of the functionality and test data that will be required to Build/Unit Test/Assembly Test/System Test.

Provides technical expertise to SAP project team functional and technical resources for project related developments.

September 2016 – July 2019 Old World Industries Northbrook, IL

EDI Developer

Provide Support and development of the current EDI system, ranging from simple data processing to complex EDI X12 transaction for an automotive business. Design, Develop and Implement business solutions. Currently responsible for assisting with the current upgrade of EDI as well as the business from AS400 platform to SAP (S4/Hana) Software.

Setup trading partner partnerships in the EDI systems including gateway server configuration, AS2 and FTP connectivity, network, and system security

Support business needs with EDI as well as SAP integration

Work with Sterling Integrator product for Mapping and Trading Partner Setup

Create, read, and analyze data load flies from multiple data sources

Manage trading partner support issues including analysis, mapping, testing, implementation, and documentation

January 2013 – August 2016 Hub Group Oak Brook, IL

Senior B2B Integration Analyst

Responsible for development, onboarding, and support activities for all aspects of Hub Group’s B2B Integration (EDI X12) environment using Sterling Integrator and EDI HQ. This position is also responsible for training and mentoring other team members, contributing to the development of best-practice materials, and helping to improve Hub’s trading partner onboarding and support processes.

Setup trading partner partnerships in the EDI systems including gateway server configuration, AS2 and FTP connectivity, network and system security

Also mapping, testing, implementation, initial production support, and documentation

Manage trading partner support issues including analysis, mapping, testing, implementation, and documentation

Administer transformation and communication gateway applications

Upgrade to EDI X12 software and train new employees on it.

Work with Sterling Integrator (SI) Suite 5.2.5 with hundreds of different trading partners, business rules, and AS2, FTP Connectivity. Setup Profiles and Envelopes as well as Mailboxes and Import/Export files.

April 2012 –December 2012 Genco ATC Milwaukee, WI

EDI Quality Analyst (Consultant)

Provide and interpret results of old system and new EDI X12 system, ranging from simple data aggregation via statistical analysis to complex data mining. Design, Develop and Implement business solutions. Work Directly with clients and business leaders for the analytical requirements

Create, read and analyze data load flies from multiple data sources

Extracting data and analyze data conversion audits

Work with Gentran Integrated Solutions v 4.9 to reprocess and administer envelopes and maps

Maintain 100% quality work and accuracy levels

Locate and identify data anomalies and ensure quality and consistency in data reporting

July 2006 – March 2012 Medline Industries Mundelein, IL

EDI Analyst

Primarily responsible for providing technical expertise and support for Electronic Data Interchange (EDI), and other Business-to Business communications.

Test, implementing and maintaining EDI X12 transactions, developing and maintaining trading partner definitions, including relevant translation objects utilizing translation software tools; handling communications with trading partners for transaction set-up and ongoing maintenance through SAP software; coordinating between trading partners and networks to ensure mapping compliance; testing and resolution of incoming EDI X12 file problems using Unix.

Worked with SAP and AS400 groups to troubleshoot problems with SD and RPG programs.

Establishes communication links with trading partners and the testing of secure programming requirements for all new transactions using Gentran Software.

Hands on with Sterling Integrator ver.4.1 for Mapping and trading partners.

Develops guidelines, checklists, procedures and training documentation.

Resolves technical mapping variations or gaps and second level troubleshooting issues in production environment.

August 2005-June 2006, Amcol International Arlington Heights, IL

Network Support Analyst

Supported over 800 desktop and laptop users worldwide using a variety of computer applications.

Supported 20 different servers utilizing web, email, and Internet traffic

Troubleshoot basic hardware issues related to printers, barcode equipment, networking technologies

Maintains and supports the installation and maintenance of software products.

Provide initial support for 40 Saleslogix’s installations, upgrades and support issues

Analyzes and resolves various hardware and software calls that are reported into the Help Desk and worked with the RPG programmers to resolve the issue

Reviews daily job and log files, maintain the production job scheduler and perform other operations duties as required by the Computer Operations Manager

Support AS400 & WAN user community and computer equipment as needed

Perform standard AS400 operations, such as job management, disk utilization monitoring, system performance, security setup, LPAR Backups, etc.

Implement new AS400 EDI partner for all transactional sets according to AMCOL’s policies

Provide project and budget management to major computer room and IT operational projects

1999-2005, Reedy Industries Gleview, IL

Network Analyst, AS400 Specialist

Supported over 250 PC users utilizing active directory system with a variety of computer applications including Lotus Notes and AS400 Mainframe.

Worked with Microsoft Windows 98, NT, 2000, and XP. Set up network using DHCP, TCP/IP on all the current and previous operating systems. Used Cisco routers and T1 connections

Administrator to over 10 different servers which networked everything from email to web sites.

Setup, fixed and re-imaged PC’s. Hardware and software support.

Troubleshooting of over 250 PC’s on the network with hardware and software support questions

Lotus Notes Administrator. Involved in setting up Notes users and supporting over 200 email and notes clients

SMTP Server Specialist – Used Symantec software to check SMTP server for missing emails and unexpected viruses to protect the system

Project coordinator for setting up new users and implementing user security

Server administrator – Maintained and supported up to 6 different servers to host internet, email and in-house dispatch program

PC and User Inventory – Used Microsoft Access to keep track of PC’s, printers and current employees.

EDI Transmission – Used web-based program to send Electronic data to some of our biggest customers

Microsoft OS Support: Implemented practice of solving technical issues through Remote Administrator to minimize business disruption nationwide

AS400 Specialist. Worked with tape backups, queries, and reporting. Set up new users using Harris Data software. Fluent with the Iseries Operations Navigator.

PC Hardware and software support. Worked with Gateway and Dell PC’s, fixed problems over phone and also hands on support.

Supported 200 users on PC/fax program Unifier

IT server administrator – Logged and generated reports tracking internet usage by employees.

Various payroll tasks: 1099’s, W2’s, month end reports, Direct Deposit Payroll, Managed PC and User Inventory. Created and maintained employee database utilizing Microsoft Access and AS400

Responsible for hardware and software purchasing using various vendors like CDW, Insight, etc.

1997-1999, Washington Specialty Metals Buffalo Grove, IL

AS400 Specialist, PC Support

Responsible for support of 100+ PC users throughout 10 locations; including Kansas City and Atlanta

Ran monthly backup tapes weekly on AS400 Mainframe

Setup and maintained users on PC Network and AS400 System

Worked closely with RPG programmer to get issues and problem resolved quickly

PC Contact Management Center: provided technical support and solutions

Completed RPG Programming Class Level I

Helped distribute and support company Invoices which were distributed among customers

Education

1995-1996 Wichita State University Wichita, KS

ajor in Computer Science, Minor in Business

AS400 Operations

1992-1994 College of Lake County Grayslake, IL

Microsoft Office Applications

C/C++ programming class

Data Processing

Technologies

Windows 98,2000,NT,XP AS400 Mainframe

Microsoft Word, Excel, PowerPoint, Access ACOM Storage Software

SAP (S4/HANA) Active Directory

Unix Gentran for Windows

Sterling Integration (GIS) EDI Configuration/Testing

IBM WebSphere (WTX) V8.3 Sterling Integrator (SI) Suite

Server Administration Lotus Notes Client and Admin

RPG Programs and Queries SAP PI/PO

Certifications

Lotus Notes 6 Administration

Lotus Notes 5 Administration

RPG Programming Class Level I

Gentran:Server for UNIX Application Mapping and Translation Certification. 1/24/08

Synchrony Gateway Interchange 5.5 Advanced Server Certification 10/21/08

IBM WebSphere Transformation Extender (WTX) V8.3 3/9/16

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