SHANNON KARL 918-***-**** ************@*****.***
Results-driven B2B marketing and communications executive with deep experience developing and executing strategic marketing and communications plans that exceed targets. Proven, hands-on leader who gains support of stakeholders and cross-functional teams, develops partnerships, and builds quality relationships with a shared sense of purpose. Industry and Role-Based Marketing
B2B Marketing & Sales Enablement
Strategic Planning & Positioning
Product and Services Marketing
Internal/External Communications
Brand & Program Management
Business Partner Marketing
Digital & Social Marketing
Integrated Marketing Campaigns
Thought Leadership Development
Agency Management
Account-Based Marketing
DRIVING RESULTS THROUGH ACTION
• Spearheaded program to transfer CFO brand awareness from PwC Consulting to IBM post-acquisition.
• Developed account-based marketing program that strengthened relationships with C-level clients and became an industry best practice.
• Launched a segment-based partner marketing program that increased leads by 133% and overachieved revenue objectives by 17%.
• Re-designed small/medium business partner marketing initiative, reducing number of campaigns by 70% while increasing revenue 25% year over year.
• Transformed North America industry marketing organization, achieving more than $2B revenue against a
$10M budget, surpassing targets by 43%.
• Executed IBM’s award-winning Smarter Cities initiative, exceeding targets by more than 140%. PROFESSIONAL EXPERIENCE & BUSINESS VALUE
SAP
VICE PRESIDENT, INDUSTRY MARKETING 2018-PRESENT
MARKETING LEADER, APPLICATIONS AND LINE OF BUSINESS 2016-2018
• Brings SAP’s portfolio to life for customers and prospects by leading with industry-specific business capabilities and outcomes, supported by powerful customer stories and differentiating solutions.
• Leads a team of marketers responsible for driving awareness, brand permission, and demand for Tier 1 industries, accounting for approximately $800M in marketing generated pipeline annually.
• Responsible for North America field marketing for HR and Finance LOBs, as well as SAP ERP applications, whose campaigns resulted in more than $300M in marketing generated pipeline annually.
• Generates demand by crafting strategic integrated digital, social, and face to face/event marketing programs, providing channel support/guidance by emphasizing sales partnerships and seller education. NGA Human Resources
EXECUTIVE DIRECTOR, NORTH AMERICA MARKETING 2014-2016
• Developed marketing strategy and plan to establish brand awareness and drive revenue for NGA’s North America payroll solution and outsourcing business, over-achieving annual targets by 200%.
• Launched program to strengthen relationships with key sourcing advisors and analysts, establishing NGA brand permission and resulting in client RFPs.
• Developed value prop, messaging, and end-to-end go-to-market plan for new medium enterprise solution offering.
• Created new approach and look and feel for third-party events, improving by 76% time taken to action a marketing-generated lead.
SHANNON KARL Page 2-918-***-**** ************@*****.*** IBM
DIRECTOR, GLOBAL ALLIANCES AND DISTRIBUTION SECTOR MARKETING 2013-2014 DIRECTOR, MID-MARKET AND PARTNER MARKETING 2011-2012 INDUSTRY DEMAND PROGRAMS LEADER 2009-2011
• Led teams of global and geography market segment managers (MSMs), sales enablement professionals, and demand generation specialists focused on nine strategic alliances, including SAP and Oracle, that drove $13M+ in annual revenue.
• Built and led a team of 40 audience, alliance, and industry-aligned marketing professionals responsible for the development of cross-portfolio marketing program strategy and execution.
• Developed joint value propositions, marketing strategies, and execution plans designed to drive services signings and top line revenue growth with partners.
• Drove the global strategy and execution of IBM’s largest industry trade event, National Retail Federation, which brought together more than 30K decision makers and drove $400M+ in revenue.
• Provided strategic direction to and managed multiple agency resources, including George P. Johnson and Ogilvy & Mather.
IBM Global Business Services/PwC Consulting
AMERICAS INDUSTRY AND ACCOUNT-BASED MARKETING LEADER 2005-2009 GLOBAL MARKETING MANAGER, FINANCIAL MANAGEMENT AND BUSINESS INTELLIGENCE 2000-2004 ASSOC. GLOBAL MARKETING DIRECTOR, BUSINESS INTELLIGENCE 1999-2000
• Managed ABM and industry marketing, PR, and internal communications for $2 billion consulting practice.
• Created and executed customized marketing programs for approximately 120 IBM accounts; program used as a best practice and was basis for IBM global account-based marketing initiative.
• Developed program to shift PwC Consulting brand awareness in the financial management space to IBM Business Consulting Services, post-acquisition; launched first-ever CFO Study.
• Positioned IBM as Thought Leader through newsletters, webcast education, and whitepaper promotion.
• Enabled channels by developing collateral, multimedia, and interactive tools and educating sales team.
• Generated demand via proprietary and third-party events, direct mail, and telemarketing. ADDITIONAL ROLES
PUBLIC RELATIONS AND MARKETING MANAGER, PRICEWATERHOUSECOOPERS 1997-1999 PUBLIC RELATIONS PROGRAM MANAGER, US ROBOTICS 1996-1997 MARKETING/PUBLIC RELATIONS MANAGER, CORIOLIS GROUP BOOKS 1993-1997 Education
Bachelor of Science in Communications/Advertising, Northern Arizona University