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Quality Engineer Manager

Location:
Norwalk, OH
Posted:
July 27, 2020

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Resume:

Richard Roll

** ********* ****. *******, ** ***** 419-***-****

adev3z@r.postjobfree.com

SUMMARY

Quality/Production Management: Trained, developed, directed and motivated Quality staff to include Quality Engineers, Quality Technicians and Coordinate Measurement Machine (CMM) Technicians.

Reduced work-in process by 75% and improved production thru-put by 50%

Program management/new product launches

Active role in developing supplier procedures extensive supplier audits

Managed all production, maintenance and tooling functions

Presented high level business presentations relating to new or existing business

Developed and implemented process improvements through Lean Manufacturing

Product Development: Actively spearheaded new product launches and developed new supplier relationships.

Extensive OEM engineering interface including Asian manufacturers

Developed new check fixture and weld fixture designs

Approved welding and production equipment to design intent

Quality / Safety: Knowledgeable and skilled in the guidelines and principles that govern safety, quality and process.

TS 16949 / ISO 2002 / ISO 14001 / QS 9000 / APQP / FMEA / MSA / PPAP /OSHA & Safety Standards / First Aid & CPR Certification / Internal Auditing / 8 Discipline Procedure

Customer Service / Communication: Establishes a positive rapport with all individuals within the industry, creating a cohesive and productive workplace environment. Ensures a high standard of customer service through improved communication and time management, resulting in an increase in customer satisfaction.

Reduced customer complaints and concerns by 50% and 75% respectively

Developed supplier quality procedures and train personnel

Problem Solving / Trouble Shooting: Analytical problem solver; capable of identifying, researching and resolving complex issues independently or through a team effort. Utilize Poke Yoke concepts for permanent process improvements. Proficient in 8-D and 5-Why disciplines.

Lean Manufacturing: Continuously focuses on and implements process and performance improvement recommendations that enhance efficiencies and cut costs.

Microsoft Office

8-D Procedures

Team Oriented

GD & T

Poke Yoke

PPAP

Purchasing

Manage Supply Base

APQP

Extensive Program Launches

Lean Manufacturing

Working knowledge of tool design

PROFESSIONAL EXPERIENCE

Aerotek Staffing April 2015 – August 2016

Bendix Corporation / Contractor March 2017-April 2017

Quality Engineer / Project Leader

Define PTC’s (Pass Through Characteristics)

Conduct on-site supplier audits

Conduct Supplier Design Reviews

Participate in APQP process

Assist SQD’s DMI Process

Project Leader

Aerotek Staffing Sept. 2013 – August 2014

Invacare Corporation Elyria, OH

Quality Engineer Contractor

Manage PPAP submissions

Complete engineering changes

Complete Supplier Design Reviews

Participate in APQP process

Midwest Industries Sept. 2010 – June 2013

World Leader in Outdoor Power Equipment Willard, OH

Quality Supervisor – 2nd shift

Supervise 15 inspection personnel

Train and mentor new quality staff members

Develop new check fixture supplier

Design and approve 6 new part and assembly check fixtures

Design and implement operator inspection procedure

Improve stamping tooling

Reduce re-work by 50% through permanent tool changes

Interface with corporate engineering personnel on new product design and launches

Review GDT tolerance applications on component parts

Perform ISO audits

Troubleshoot fabrication and assembly fixtures

Supervise calibration activities

Perform 8-D procedures

Camaco Lorain Manufacturing Feb. 2007 – June 2008

Automotive Supplier of Seat Back Frames Lorain, OH

Quality Manager

Supervised 20 inspection personnel – 3 shift operation

Supervised 2 Quality Supervisors

Supervised 3 Quality Engineers

Served as management representative for TS16949/ISO 9004

Significantly reduced PPM’s

Assisted in the design of stamping check fixtures and weld fixtures

Responsible for buying-off on stamping dies and weld fixtures

Interfaced extensively with Tier1 and Tier 2 Automotive engineering, purchasing and quality personnel (GM, Ford, Magna, Johnson Controls)

Managed launch activities on new projects

Visited customers on a regular basis

Supervised calibration activities

Manage supply base and develop new suppliers

Sarca Manufacturing April 2001 – Jan. 2007

Automotive Supplier of Seat Back Assemblies Mansfield, OH

Quality Manager

Supervised 20 inspection personnel – 3 shift operation

Supervised 2 Quality Supervisors

Supervised 1 Quality Engineer

Mentored and developed new quality staff members

Served as management representative for TS16949/ISO 9005

Managed TS16949/ISO 9005 certification process

Significantly reduced PPM’s

Assisted in the design of numerous stamping check fixtures and weld fixtures

Troubleshot weld fixtures issues

Interfaced extensively with Tier 2 Automotive engineering, purchasing and quality personnel (Magna, Johnson Controls, Lear, Faurecia)

Managed launch activities on 2 new projects

Visited customers on a reoccurring basis to include Mexico and U.S. operations

Manage supply base and develop new suppliers

Complete 8-D procedures

American Commercial Vehicles March 1999 – April 2001

Major Truck Cab Manufacturer Orville, OH

Quality Engineer

Responsible for resolution of Customer Complaints

Lead all APQP activities (PPAP, FMEA, MSA)

Directed continuous improvement projects

Mentored and developed new quality staff members

Served as Auditor for TS16949/ISO 9005 certification process

Significantly reduced PPM’s

Assisted in design of weld fixtures and assembly check fixtures

Troubleshot weld fixtures issues

Interfaced extensively with large truck engineering, purchasing and quality personnel

Impact Industries May 1996 – March 1999

Small Stamping and Tooling Supplier North Ridgeville, OH

General Manager

Managed production activities of 40 associates

Direct reports included Quality/Production Supervisor

Purchased raw materials including steel and plastics

Assisted with new press room equipment purchases

Coordinated new employee hires with temporary agency

Develop new suppliers

EDUCATION & RELEVANT TRAINING

Plexus / SPC 40 Hours / GDT 80 Hours / Design of Experiments 40 Hours / Managing for Quality / Understanding TS 16949 / TS 16949 Internal Auditing / Disciplined Problem Solving / Procedures & Work Instructions / Certified Mig Welding 80 Hours / Microsoft Office 2000: Word / Excel / PowerPoint / Sexual Harassment

Max Hayes Trade School – Tool & Die Apprenticeship

Cleveland East High School - Diploma



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