Quality Engineer Manager
Resume:
Richard Roll
** ********* ****. *******, ** ***** 419-***-****
*********@*******.***
SUMMARY
Quality/Production Management: Trained, developed, directed and motivated Quality staff to include Quality Engineers, Quality Technicians and Coordinate Measurement Machine (CMM) Technicians.
Reduced work-in process by 75% and improved production thru-put by 50%
Program management/new product launches
Active role in developing supplier procedures extensive supplier audits
Managed all production, maintenance and tooling functions
Presented high level business presentations relating to new or existing business
Developed and implemented process improvements through Lean Manufacturing
Product Development: Actively spearheaded new product launches and developed new supplier relationships.
Extensive OEM engineering interface including Asian manufacturers
Developed new check fixture and weld fixture designs
Approved welding and production equipment to design intent
Quality / Safety: Knowledgeable and skilled in the guidelines and principles that govern safety, quality and process.
TS 16949 / ISO 2002 / ISO 14001 / QS 9000 / APQP / FMEA / MSA / PPAP /OSHA & Safety Standards / First Aid & CPR Certification / Internal Auditing / 8 Discipline Procedure
Customer Service / Communication: Establishes a positive rapport with all individuals within the industry, creating a cohesive and productive workplace environment. Ensures a high standard of customer service through improved communication and time management, resulting in an increase in customer satisfaction.
Reduced customer complaints and concerns by 50% and 75% respectively
Developed supplier quality procedures and train personnel
Problem Solving / Trouble Shooting: Analytical problem solver; capable of identifying, researching and resolving complex issues independently or through a team effort. Utilize Poke Yoke concepts for permanent process improvements. Proficient in 8-D and 5-Why disciplines.
Lean Manufacturing: Continuously focuses on and implements process and performance improvement recommendations that enhance efficiencies and cut costs.
Microsoft Office
8-D Procedures
Team Oriented
GD & T
Poke Yoke
PPAP
Purchasing
Manage Supply Base
APQP
Extensive Program Launches
Lean Manufacturing
Working knowledge of tool design
PROFESSIONAL EXPERIENCE
Aerotek Staffing April 2015 – August 2016
Bendix Corporation / Contractor March 2017-April 2017
Quality Engineer / Project Leader
Define PTC’s (Pass Through Characteristics)
Conduct on-site supplier audits
Conduct Supplier Design Reviews
Participate in APQP process
Assist SQD’s DMI Process
Project Leader
Aerotek Staffing Sept. 2013 – August 2014
Invacare Corporation Elyria, OH
Quality Engineer Contractor
Manage PPAP submissions
Complete engineering changes
Complete Supplier Design Reviews
Participate in APQP process
Midwest Industries Sept. 2010 – June 2013
World Leader in Outdoor Power Equipment Willard, OH
Quality Supervisor – 2nd shift
Supervise 15 inspection personnel
Train and mentor new quality staff members
Develop new check fixture supplier
Design and approve 6 new part and assembly check fixtures
Design and implement operator inspection procedure
Improve stamping tooling
Reduce re-work by 50% through permanent tool changes
Interface with corporate engineering personnel on new product design and launches
Review GDT tolerance applications on component parts
Perform ISO audits
Troubleshoot fabrication and assembly fixtures
Supervise calibration activities
Perform 8-D procedures
Camaco Lorain Manufacturing Feb. 2007 – June 2008
Automotive Supplier of Seat Back Frames Lorain, OH
Quality Manager
Supervised 20 inspection personnel – 3 shift operation
Supervised 2 Quality Supervisors
Supervised 3 Quality Engineers
Served as management representative for TS16949/ISO 9004
Significantly reduced PPM’s
Assisted in the design of stamping check fixtures and weld fixtures
Responsible for buying-off on stamping dies and weld fixtures
Interfaced extensively with Tier1 and Tier 2 Automotive engineering, purchasing and quality personnel (GM, Ford, Magna, Johnson Controls)
Managed launch activities on new projects
Visited customers on a regular basis
Supervised calibration activities
Manage supply base and develop new suppliers
Sarca Manufacturing April 2001 – Jan. 2007
Automotive Supplier of Seat Back Assemblies Mansfield, OH
Quality Manager
Supervised 20 inspection personnel – 3 shift operation
Supervised 2 Quality Supervisors
Supervised 1 Quality Engineer
Mentored and developed new quality staff members
Served as management representative for TS16949/ISO 9005
Managed TS16949/ISO 9005 certification process
Significantly reduced PPM’s
Assisted in the design of numerous stamping check fixtures and weld fixtures
Troubleshot weld fixtures issues
Interfaced extensively with Tier 2 Automotive engineering, purchasing and quality personnel (Magna, Johnson Controls, Lear, Faurecia)
Managed launch activities on 2 new projects
Visited customers on a reoccurring basis to include Mexico and U.S. operations
Manage supply base and develop new suppliers
Complete 8-D procedures
American Commercial Vehicles March 1999 – April 2001
Major Truck Cab Manufacturer Orville, OH
Quality Engineer
Responsible for resolution of Customer Complaints
Lead all APQP activities (PPAP, FMEA, MSA)
Directed continuous improvement projects
Mentored and developed new quality staff members
Served as Auditor for TS16949/ISO 9005 certification process
Significantly reduced PPM’s
Assisted in design of weld fixtures and assembly check fixtures
Troubleshot weld fixtures issues
Interfaced extensively with large truck engineering, purchasing and quality personnel
Impact Industries May 1996 – March 1999
Small Stamping and Tooling Supplier North Ridgeville, OH
General Manager
Managed production activities of 40 associates
Direct reports included Quality/Production Supervisor
Purchased raw materials including steel and plastics
Assisted with new press room equipment purchases
Coordinated new employee hires with temporary agency
Develop new suppliers
EDUCATION & RELEVANT TRAINING
Plexus / SPC 40 Hours / GDT 80 Hours / Design of Experiments 40 Hours / Managing for Quality / Understanding TS 16949 / TS 16949 Internal Auditing / Disciplined Problem Solving / Procedures & Work Instructions / Certified Mig Welding 80 Hours / Microsoft Office 2000: Word / Excel / PowerPoint / Sexual Harassment
Max Hayes Trade School – Tool & Die Apprenticeship
Cleveland East High School - Diploma
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