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Social Media Sales Executive

Location:
Dubai, United Arab Emirates
Salary:
2500- 300 Dirhams
Posted:
July 27, 2020

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Resume:

Sales Resume

PERSONAL DETAILS

NAME : AMBAN STEPHANIE N.

Nationality : Cameroonian

Status : Single

WhatsApp. : +237*********

Mobile : +971*********

Visa Status : visit visa

Home address : Albasha 1, Dubai UAE

Email Address: adev3e@r.postjobfree.com

Objective Statement

Customer service representative with over six years experience with telephone and face-to-face customer service. Am experienced with sales, tech support and customer care. Knowledge in handling major customer service software, handling customers complaints and maintaining a positive and friendly disposition. Hoping to use my wealth of experience to obtain employment in a customer service role.

WORK EXPERIENCE

Positions Duration. Address Employer

Loan officer. 1yr 6mths Cameroon. Micro financial institution

Responsibilities

Greeting customers warmly as they enter the instruction.

Answering and direct calls 40+ daily, managing customers account, responding to service queries an cancelling account.

Able to search and manage highly complicated account to provide comprehensive services to customers and assist upper management.

Train 3 new employees some basic duties and how to conduct calls

Sales executive. 3years. Cameroon. Bamenda shopping Mall

Responsibilities

Memorized store organization system an as well as special products and discounts, and directed customers to desired products.

Conducts returns and inform customers on the policy of returns.

Maintain a friendly and positive attitude at all times even with unhappy customers.

Resolve customers complaints through phone calls, WhatsApp, emails or social media.

Customer service 2yrs10mths. UAE-Dubai. TAD-BEER. Maids CC

Answering customers queries or passing them to the appropriate department.

Giving directives, information and assisting customers to make a desirable and good choice of goods.

Maintaining a good relationship with customers by portraying a good and welcoming attitude to customers and other staff members.

SKILLS.

Excellent communication, interpersonal and persuasive skills in addition to maintain an Excellent work relations

Competence to maintain a professional and positive performance regardless of the situation

Ability to interact with difficult customers in a polite professional yet firm manner(and always keeping the catch phrase that “ the customer is always right”).

Excellent oral and written skills in both the English and French languages.

EDUCATIONAL QUALIFICATIONS

Certificate obtained. Field of study Institution Year

Bachelor’s degree Accounting. The university of 2013

Higher National diplomat in banking and finance 2012

Advance level of Education in business education 2010

Ordinary level of Education. 2008

In addition, sir/madam am a very active and smart girl

While am looking forward for your interview I remain your applicant



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