ShaRhonda T. Woods
Experienced Talent Acquisition Business Partner offering a diverse Recruiting and HR experience, specializing in developing and executing recruitment plans, team building, establishing KPI’s, employee relations, legal compliance, process improvement, organizational development and an outstanding track record of effective partnership with senior stakeholders. Excellent creativity in terms of both strategic solutions and tactical ideas. Ability to manage multiple time critical projects simultaneously and accommodate shifting priorities.
SKILLS & COMPETENCIES
Talent Acquisition • Human Resources • Recruitment Analytics • Vendor Management • Sourcing Strategy • IT & Healthcare Recruitment • Process Development • Talent Pipeline Development • Compliance Programs • Employment Relations • Notary • Recruitment Branding & Marketing • Performance Management • Workforce planning • Succession planning • Project Management • Implementation Leader • ATS technical SME • Fieldglass • Beeline • IQNavigator • Taleo • Virtual Edge Access • ADP/Right Thing Recruit • iCIMS • Tableau • SuccessFactor
Saint Leo University-FL
MBA - Human Resource Management
Saint Leo University- FL
BA Criminal Justice
Licenses and Certifications
ADP AIRS Certified Internet Recruiter (CIR)
Member of Society for Human Resource Management (SHRM/SHRM-Atlanta)
Notary Public, GSCCCA
Korn Ferry RPO/Cox Automotive 2/2018 – 4/2020
Talent Acquisition Team Lead (Remote)
Directly manage RPO Talent Acquisition Team virtually and onsite (weekly update meetings, holiday, sickness, discipline, performance reviews).
Manage day-to-day requests/activities such as workload balance, issue escalation and resolution, and recruiting process compliance.
Lead the overall service delivery of the recruitment team and work closely with the key stakeholders to measure KPIs and build strong relationships
Represent client brand in the market to attract and retain talent, developing a reputation of recruitment best practice/employer of choice.
Develop and provide weekly and monthly reporting to Clients
Forecast monthly project needs with data analytics
Participate in annual business reviews with Client Sponsors to review performance against goals and to present future strategies to achieve business objectives
Facilitate training, evaluation & development to foster growth in direct reports competencies
Monitor the delivery of recruitment services in accordance with the Master Service Agreement ensuring seamless delivery and allocation of workforce.
Work with marketing, sales, and product development teams to implement business development initiatives.
Analyze, develop, recommend, and implement strategies that enable the recruiting process
Bi-annual performance reviews, including objective setting and bonus allocations
Responsible for compliance audits
Alorica – Kennesaw, GA 10/2017 – 2/2018
Talent Acquisition Manager
Manage the day to day operations of 9 member recruiting team, including coaching, developing and engaging.
Implement and drive recruiting and retention initiatives to meet goals.
Define recruiting problems, measure current state of processes, and identify specific opportunities to drive recruiting results in order to ensure a high-performing, diverse workforce.
Establish actionable and relevant metrics that encourage behaviors focused on candidate quality and customer satisfaction to measure and monitor the recruiting team’s performance.
Lead efforts to facilitate large scale hiring initiatives.
Partner closely with Human Resources and Business Leaders to gain their support, involvement, and acceptance for the recruitment planning process.
Ensure consistency, efficiency and compliance with federal, state and local laws, and company policies.
Ensure all Talent Acquisition activities are compliant with the established sourcing, recruiting, and selection procedures including maintaining appropriate recordkeeping.
Demonstrate expert level of understanding of the line of business recruiting needs by participating in client meetings.
ExamWorks - Atlanta, GA 1/2015 – 10/2017
Talent Acquisition Team Lead (Remote)
Served as a Project team member on the Talent Acquisition implementation of a new Applicant Tracking System (ATS) from ADP Right Thing Recruit to iCIMS.
Created and launched step by step training guide to support recruiting operations.
Providing specific expertise in the areas of system functionality, system features, report generation, data integrity and data analysis.
Managed the general day to day workflow of 5 team members
Responsible for full lifecycle recruiting process to meet the various staffing goals across all levels within multiple locations.
Improve organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks.
Recruited 85 exempt level new hires (Senior Leadership, IT, Healthcare, Accounting & Finance) in FY16 keeping to an average 38 days’ time to fill metric
Consult with hiring leaders on innovative recruiting practices and effective talent planning decisions serving as their SME
Familiar with HIPPA and HITECH Standards
Coach, train and mentor Hiring Manager and Recruitment staff to ensure OFCCP compliance on appropriate hiring, interview practices, and recruiting processes and procedures.
Develop strategies for candidate pipeline development and sourcing by utilizing all available tools, including enhancing our current career website, social media, job boards, recruiting tools, and agencies.
Assist with the development of job descriptions, hiring criteria and interview guides.
Staying educated on current and future marketplace trends by regularly attending networking events, webinars, workshops.
Adecco - Alpharetta, GA 1/2014 – 1/2015
Client Relationship Manager
Provided strategic consultation service solution for 80 national accounts
Assisted in the active pursuit of new business opportunities with existing or new clients to ensure adequate revenue growth.
Supported clients and all branch locations for General Staffing, IT and Healthcare and Life Science requests order fulfillment
Work with marketing, sales, and product development teams to implement business development initiatives
Sourced qualified associates leveraging 21 different client preferred vendor systems (i.e., Fieldglass, Beeline and IQNavigator)
Reviewed and amended submittals to insure they meet client requirements.
Supported the branches on interaction between the tools/VMS/MSP (3rd Party Vendor) accounts
Provided overall Client Service support on all issues pertaining to the management of accounts, the department, and our clients/branches.
Precyse (nThrive) – Alpharetta, GA 04/2013 – 6/2013
Talent Acquisition Specialist – (Contract)
Recruited in full life-cycle capacity including: Researched and sourced qualified candidates in historical and target client markets, screened candidate resumes for baseline qualifications match, interviewed candidates, extended verbal and written offers.
Established a pipeline network of candidates through pro-active market research and ongoing relationship management for Health Information Management (HIM) openings.
Ensured continuous development of recruiting/sourcing skills and knowledge using latest sourcing and recruiting methods/technologies.
Maintained all pertinent applicant and interview data in the Applicant Tracking System.
Used a variety of methods (including data mining of internal database, the internet, cold calling, social media, and employee referrals, etc.) to source candidates that meet the target profile, using screening techniques to reduce the candidate pool.
Maintained general knowledge and understanding of human resources practices, policies and procedures to support communications.
Behavioral Health Link/Paramount Staffing – Atlanta, GA 6/2012 –3/2013
HR Generalist/Recruiter (Contract)
Conducted full lifecycle recruitment effort for all exempt and nonexempt personnel, and temporary employees; conducted new-employee orientations; monitored career-pathing program.
Conducted E-verify process and maintain current employment verification I-9 forms.
Composed and post job descriptions on internal and external job boards for assigned requisitions for Corporate, paraprofessional, clinical and IT positions.
Performed benefits administration, including claims resolution, change reporting, approving invoices for payment and communicating benefits information to employees.
Created and maintained employee files (personnel, benefits, W/C, FMLA, retirement plan, garnishment, I-9 forms, background consent forms, medicals files, etc.).
Input and updated data into HRIS according to policies and procedures, process action changes (i.e. compensation data, terminations, hires, promotions, training) that create a change in the employee's HR record in a timely manner
Facilitated and conducted exit interviews; glean insights and compile trends regarding retention; partner within HR to communicate feedback as needed.
Audit and review of employee files maintaining compliance with federal, state and local employment and benefits laws and regulations.
Provided HR guidance, coaching and support to managers and colleagues in the areas of tier-1 employee relations, legal compliance, policies and procedures.
Outcomes Health Information Solutions – Alpharetta, GA 1/2010 – 5/2012
Senior Corporate Recruiter
Recruited qualified Clinical candidates by engaging in sourcing activities including, but not limited to market research (i.e., job fairs, job boards, etc.), identifying candidate sources, cold calling, and social media websites and networking events.
Maintained ongoing relationships with candidates not currently on assignment.
Took initiative and built strong productive relationships with management and candidates.
Processing necessary background compliance.
Created and fostered relationships with colleges and diverse professional organizations to attract and recruit alumni and diversity candidates.
Developed an effective pipeline of key talent potentially available for immediate hire.
Mentored and provided on-going training and support to new recruiters and serve as a resource for learning and navigating recruiting policies and procedures.
Credit Builders International – Atlanta, GA 12/2004-9/2008
HR Business Partner
Provided day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation
Ensured compliance with state, local and federal laws and company policies.
Adherence to record compliance, retention and HRIS system tracking Conducted monthly benefit meetings, informed employees of benefits and plan enrollments.
Processed employee related information including garnishments, benefit deductions, time off requests.
Coordinated and hosted successful client seminars, creating invitations and promotional materials, booking venues, and selecting guest speakers.
Recruiting qualified candidates by engaging in sourcing activities including, but not limited to market research (i.e., job fairs, job boards, etc.), identifying candidate sources, cold calling, and social media websites, attending seminars, and networking events.
Coordinate, develop and conduct New Hire Orientations, time and attendance system training, Policy and Procedure for new associates.
Proven ability to manage multiple stakeholders, priorities, deadlines, initiatives, and lead project teams
Ability to plan, organize, prioritize and effectively work on multiple projects concurrently in a fast-paced environment.
SBC - Chicago, IL 8/2003-5/2004
Responsible for prospecting new customers for revenue opportunities from self-generated and industry networking leads.
Generate revenue per call by cross selling and up-selling company products and services. Develop, maintain and implement company policies and procedures
Motivate and lead a team of 18-24 representatives in the absence of the coach leader.
Communicated effectively with multiple departments to ensure quality and service is met.
Provide troubleshooting assistance to customers regarding company products and services.
Provide accounts payable and receivables by processing payments over the phone.
Coca Cola Enterprises - Niles, IL 12/2002 – 8/2003
Inside Sales Representative/Account Manager
Provide quality inbound and outbound customer service to new and existing accounts
Accurately input order request into proprietary software system
Handle all customer issues from inception to final resolution.
Communicated effectively with multiple departments to ensure the highest quality of service is met.
Research and direct customers inquiries to various representatives and departments within the company.
Perform other duties as assigned while maintaining sales and service goals.
IMS/Data Niche Associates - Northfield, IL 11/2000 – 12/2002
Data Systems Training & Support Specialist
Confidently validate rebate prescription level data.
Train clients on the use of a prescription-level standardized database to validate state Medicaid rebate invoices.
Solid knowledge of the various drug rebate programs
Train and Support over 20 Pharmaceutical Clients who have purchased any of the 5 products provided by DNA (Outlier View, OVHistorical, StateViewPlus, PharmView, and MDView)
Create, design and updating of Help Menus and Training materials
Prepare correspondence, fulfill client request for re-run data, analyzing transaction timings, troubleshooting, researching, and resolving issues.
Active role in the design, development and testing of user requirements associated with companies Web System.
Conference presentations, demonstrations, and training on system.
References Available upon Request