Aspiring CA(SA)
Resume:
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Cumc 11/um Vitae
of
_Samuk•ll•lw• ~•line Ma•uku
F22 ll Amachwane Avenue
Ntuzuma Township
Durban
4359
*********************@*****.***
Masuku
Samukelisiwe Angeline
15 March 1992
South African
Female
Single
Excellent
lsiZulu(written & verbal)
English (written 8. verbal)
None
Yes
30 days' notice
Ridge Park College
Matric
English
lsiZulu
Accounting
Life Sciences
Physical Science
Mathematics
Life Orientation
2009
National Diploma in Public Finance and Accounting
Mangosuthu University of Technology
2014
r
Completed
Institution
Year
Completed
Institution
Year
Career Summary
Programme ir, f-i r,::inci<>f Man,iR~rnr:r,t
Univcr~i t1/ of South,t1.frlca
2018
Ba thelor of Account,ng Sc,enc,r, !rn,rnual iJrc.o•;r,tmp, Uni ve rsity of South Mric.a ·
Current
I am an individual who is sound with accounting knowlPdne to co rr r ·,1, . " . J f . 1
. . • u ·, f
> ~,m.,u,1 JrJanGicl :.tat,,m,,r,t; or
retatl stores etc. according to lntP.rnational Accountino Sts,nd " rd• - nd c·, · II /• t ., 1
,
., . - r.. u,,,,,,,, ri f-' r d y cep iou •r, courrtmg Prmc,ples. I also have SKIiis and h1owledge to maintain th t Liquidity Pr< 1·,t,,. 1.- It . d I I
• . • ., 1 <dJI, y un t, r> vericy ' 1 tt 1<.:
firms applying Financing and investing der..i!>ior,s knowledge, nPt working uipit:il rnanaeem,~rrt ;md rd· mancigement knowledge .
Next career goal mov.e
To develop a wreer with a company that wil l provide rne with the opportunity to worr and d~v~lr1r; in <l professional, productive environment where I cc1 n be a valve adding member. Employment History
Name of company
Position
Duration
Duties:
MBD Incorporated
Debt Collector
2 years 4 months (12 January 2015-27 April 2017)
• Making outstanding calls based on mo:iies outstanding negotiate from the full balance and offer discounts and assist in making payment arrangements.
• Educate customers on possible consequences of not paying for the account owed.
• Solving balance queries
• Sending emails to customers (settlement letter, payment arrangement letter, invoir.e and failed arrangement letter).
• Receiving incoming call from customer
• Calculate discount to be offered to customers
Reason for leaving
Name of company
Position
Duration
Duties
Career growth
Debt - in
Debt collector
8 November 2018-25 January 2019
• Track down people who owe money from overdue bill and negotiate payment plan.
• Record information of new customers and update status of account Reason for leaving : Better career prospects, professional growth and work opportunities. Name of company
Position
Lexis Nexis South Africa
Collections/ Administrative clerk
11 111 :u1rn I&w ~
Duties
• Issue dunning letter to overdue accounts.
• Releasing orders on account
• Negotiate payment plan
• Amendments of invoices
• Managing customer enq11iries and complaints
• Answering Inbound calls from customers
• Providing efficient customer service to customer with enthusiasm and smile. Currently employed
Skills and Personal Attributes
• Computer literacy (Ms Office, Excel, Pastel Accounting, Call centre systems (Cheetah, Excalibur))
• Accuracy, Punctual and Attention to Details
• Can communicate with the team and contributf:: to the overall success of the team.
• Customer service orientation - Able to handle a demanding environment
• Willing to go beyond expectations
• Negotiation skills and the ability to explain financial matters firmly and clearly.
• Pervasive skills
References
Contact Person
Position
Contact Number
Contact Person
Position
Contact Number
Contact Person
Position
Contact Number
Mr Ritesh
Floor Manager
Njabulo Mthembu
Supervisor
Lindeni Mtetwa
Manager
Contact this candidate