Manager Service
Resume:
DAISYLYN GARCIA CUEME - MARINDUQUE
Balubad *nd, Amon Road., Silang,
Cavite, Philippines
***************@*****.***
Career Goal : To show and improve my skills and abilities and obtain a position which I can utilize my capabilities.
WORK EXPERIENCES
SHAKEY’S PHILIPPINES SHIFT MANAGER
Shakey’s Philippines Asia Ventures, Inc. ( SPAVI ) July 2018 – May 31,2020
Silver Peak Group of Companies ( SPGC ) Shift Management, training people and.
Focused in delivery, Building and Equipment and Facilities, Sales and managing food costs.
SHAKEY’S PHILIPPINES SERVICE ENHANCEMENT & LEADERSHIP SUPPORT
Shakey’s Phils. Asia Ventures, Inc. (SEALS)
January 2017 – July 2018 Captain in Front-of-house, mystery-guest
Focused, rendering best Service. Well-trained
on motivating people using coaching and guiding
manner.
SUMO SUSHI AND BENTO SUPERVISOR
American Alley, Juffair, Bahrain July 13, 2012 – August 30, 2015
Responsible in handling cash, reports
Taking charge in telemarketing,
Rendering my best service to guest.
NANDOS – JUFFAIR TEAMLEADER / GUEST-RELATION OFFICER/
Al Azzam Group of Companies WAITRESS
American Alley, Juffair, Bahrain April 06, 2011 – May 21, 2012
Well-trained in customer-relation aspect.
Capable of providing satisfactory guest needs and
excellent service.
TIDES BAR AND BISTRO CASHIER / OIC
Quezon City, Philippines June 28, 2012 – January 15, 2013
Capable of managing cash and
Vouchers, and managing staffs
And employees in such responsible
way.
CD-R KING RP TAGAYTAY ROOVING BRANCH HEAD/ Saleslady
( KJB Manpower Services ) March 16, 2011 – January 15, 2012
Knowledgeable of networking devices,
Computer accessories and gadgets
Good customer relations.
SHAKEY’S PHILIPPINES SERVICE ENHANCEMENT & LEADERSHIP SUPPORT
( EPMPC ) (SEALS)
Dining Supervisor / Food server
May 06, 2007 – November 02, 2009
Capable of handling people
Well-trained in executing SOPs and
standards.
Guest relations specialist.
JOLLIBEE – GREENWICH CASHIER-RUNNER
Paseo de Sta.Rosa September – December 2006
YELLOW CAB CASHIER – TELEMARKETER / DISPATCH
Tagaytay City February 06 – May 14, 2006
DASMARIÑAS KING CHOW, INC CASHIER - TELEMARKETER
Dasma, Cavite Sept. 06, 05 – Jan. 04, 2006
CHOWKING TELEMARKETER / CASHIER - RELIEVER
TAGAYTAY Sept. 14, 2004 - Feb. 14, 2005
TRAININGS AND SEMINARS ATTENDED
PROFECIENCY EXAM FOR SHAKEY’S SILANG
NEWLY PROMOTED MANAGERS ONLINE ( VIBER ) EXAM
Proficiency rating of 93%
HSDP WOW CENTER
High-Potential Specialist Development Program July 2018
Captain-to-Manager Promotion
Final Evaluation grade of 96.54 as top ranking promoted Specialist
Performance Feedback of 97%
Final certification rate of 97.52%
RESTAURANT TRAIN THE TRAINERS ( RTTW ) WOW CENTER – PARANAQUE
SPAVI – External Captain workshop January 2017
Graduated with BEST IN SERVICE AWARD
Upon deployment, had met 3x 100% Mystery guest Rating
Participant of BATTLE OF THE PIZZA MASTER YEAR VIII
Semi-finalist on Battle of the Pizza Master, SPECIALIST CATEGORY
Restaurant Train the Trainers ICLL, Taguig
( RTTW ) March 10 – 11, 2008
Guest Service Review ICLL, Taguig
March 05, 2008
Menu Knowledge ICLL, Taguig
March 03 – 04, 2008
SEALS Orientation ICLL, Taguig
February 29, 2008
Service Enhancement and Leadership Support La Luz, Batangas
Training ( SEALS ) February 23 – 28, 2008
Basic Orientation for New Employees May 05, 2007
( BONE )
Highest educational attainment
Bachelor in Commerce City College of Tagaytay ( CCT )
( Major in Management ) Undergraduate
PERSONAL DATA
Birthday : July 15, 1987
SSS# : 33-8863003-4
TIN# : 305-703-681
PASSPORT # : P2325208B
Character references
Ms. Agape Vida Ambita
AREA BUSSINESS MANAGER
SHAKEY’S- SBU
Mr. Francis Joseph Castillo Calapati
SERVICE SUPERVISOR
TOYOTA- Silang
Mr. Rian L. Reyes
MANAGER
SHAKEY’S CBU
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