Customer Sales
Resume:
B A S W A N P . A L B A N I - C V ( * * * - ***- *820)
PERSONAL DETAILS
Nationality: FILIPINO
Date of Birth: 07.April 1992
Age: 27
Civil Status: SINGLE
Height: 5’8
Weight: 64
Language: TAGALOG,
ENGLISH & ARABIC
Visa: RESIDENCE VISA
SKILLS:
WORK
MS OFFICE
PERSONAL
COMMUNICATION
ORGANIZATION
CREATIVITY
SOCIAL
EDUCATION:
" High school:
LAMITAN NATIONAL HIGH”
(Graduate - Year: 2010)
“IT:
SOUTHERN CITY COLLEGE
( Graduate – year 2011
ABOUT ME
I am a reliable team-player,
always aware of my priorities
and responsibilities and have
successfully contributed to the
over-all target of the team.
Baswan Paman Albani
Dubai, United Arab Emirates
************@*****.***
POSITION DESIRED:
MERCHANDISER, CASHIER, SECURITY GUARD, CUSTOMER SERVICE REP. RECEPTIONIST or Any Suitable jobs that fits my skills and knowledge. OBJECTIVE:
An ambitious desire to work in an organization that provides equal opportunities to foster individualistic and professional growth and to serve the organization to the best of my ability discipline and dedication on then work shouldered.
HIGHLIGHTS OF QUALIFICATION:
• Manage multiple projects with ease using expert time
• Executes accurate encoding and filing of all documents
• Executes numerical skills
• Delivers effective interpersonal and communication skills
• Operates database management system, related sofware Microsoft Word, Excel and PowerPoint
• Friendly and Welcoming
• Over 3 years of sales in (DXB) including customer service, cashier product knowledge, quality focus organization and client relationship WORK EXPERIENCE OUTSIDE U.A.E.
“SALES DEP./ CASHIER”
Company: AYA ALHAJ TRADING LLC. (KARAKEEB OUTLET)
Location: DUBAI
Year: 2017-PRESENT
WORK DESCRIPTION:
• Greet the customer and enquire about the products they wish to buy
• Preparing for promotional events and dismantling displays at the end of promotional period.
• Inform the customers about the alternatives available for their product.
• Assisted customer in locating merchandise.
• Answered a variety of questions concerning merchandise availability
• Arranged orders and delivery filled-out specific forms to process.
• Communicated with vendors and received deliveries from suppliers.
• Handle and resolve customer complaints.
• Follow up on customer interactions.
“SECURITY GUARD”
Company: PHILMILVET Inc.
Location: PHILIPPINES
Year: 2015-2017
WORK DESCRIPTION:
• Pro-actively ensuring the protection of merchandise, property and assets.
• Creating a safe and comfortable working environment for employees and visitors.
• Patrolling the area for periods of time.
• Directing emergency vehicles and other traffic if a major incident occurs.
• Responding to Emergency as they arise.
• Preventing and detecting offences on site.
• Conducting searches of personal vehicles and bags etc.
• Producing written reports.
• Provide escort duties for staff at night.
• Checking and validating business visitor credentials.
• Controlling the entry and exit of vehicles.
• Making sure that no unauthorized personnel enter the restricted areas.
• Occasionally operating the switchboard.
“SALES DEPARTMENT”
Company: SM SHOEMART INC.
Location: PHILIPPINES
Year: 2012-2014
WORK DESCRIPTION:
• Deal directly with the clients either by phone electronically or face to face.
• Respond promptly to customer enquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information.
• Process orders, forms application and request.
• Organize work flow to meet Customers time frames.
• Manage customer accounts.
• Record details of actions taken.
• Prepare and distribute customer activity reports.
• Maintain customer databases.
B A S W A N P . A L B A N I - C V ( 0 5 0 - 2 9 0 - 1 8 2 0 )
• Communicate and coordinate with internal departments.
• Provide feedback on the efficiency of the customer service process. I do hereby certify that the above information are true and correct to the best of my knowledge and belief.
Baswan P. Albani
Applicant
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