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Food Service Customer Care

Fontana, CA
July 25, 2020

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Kelsey Fuentes

***** ******* *** **** #** • Fontana, CA 92335 • 909-***-****•


Los Angeles Pierce College, Woodland Hills, CA Expected December 2020

Associates Degree in Psychology


Valley Presbyterian Hospital, Van Nuys, CA November 2019-Present

Dietitian Assistant

Communicate with doctors, nurses, dietitians, and hospitality team to ensure that patient diet orders are accurate

Modify all patients’ menus to reflect therapeutic diet orders

Provide customer service by taking meal orders on the software system based on therapeutic diets and food preferences

Provide basic nutrition and drug-nutrient interaction education to patients

Direct patient inquiries regarding meals and nutritional needs to dietitians and nurses

Home Depot, Woodland Hills, CA May 2019-November 2019

Special Services Associate

Ensuring that customer transactions are processed quickly and accurately

Interact with customers and associates in the store to ensure that excellent customer service is achieved

Invoicing and creating an inventory list to track products

answering customer questions (via telephone or in person)

facilitating will call and pick –ups, resolving any issues that arise

Los Angeles Jewish Home, Northridge, CA September 2014-November 2019

Dietary Aide (2014-2016) and Diet Clerk (2016-2019)

Answering telephones, typing documents and filing records.

Customer care duties, such as taking care of the resident’s necessities at all times

Invoicing and creating an inventory list to track products

Knowledgeable in the resident’s diets and special requests

Skills and certification

Languages: Fluent in Spanish and English

American Heart Association: First Aid CPR AED

L.A. Command: Los Angeles Fire Card – Hospital Fire and Safety


Available upon request.

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