ANTHONY BILLY
*** – * Brahms Ave North York, ON M2H 1H2 Cell: 647-***-**** Email: ********@*******.***
APPLICATION FOR: Executive Assistant: POSITION.
RELEVANT SKILLS & EXPERIENCE
Executive Assistant
Top-performing administrative professional with over 5+ years of an excellent track record in executive assistant, legal assistant and proven ability to develop and maintain legal service relationships with customers and foster overall customer satisfaction through the effective use of the customer experience model. Assist in and contribute to the development and growth of profitable business. Carried out extensive research. And made presentation to directors and administers Tuition Aids Programs, for training & development, to administrators, and maintain strict adherence to LSUC guidelines for business conduct and security procedures. And record keeping and general office management. Proficient in executive support; taking minutes, handling appointments and writing correspondence. Highly motivated and energetic who strives to ensure that all tasks are successfully accomplished within time. Demonstrated ability to manage stocks and inventory, order supplies, facilitate event registration, maintain files and support other departments. Proficient in MS Word, Excel, Outlook, Lotus Notes, & PC Law
HIGHLIGHTS OF QUALIFICATIONS
Experience as an executive assistant and Legal assistant, immigration support specialist, and researching corporate organizations, preparing complex reports, delivering training programs, and committed to high quality work and productivity, adept at serving as first point of contact
Possess strong writing, composition and editing skills, capable of working both independently and as part of a team-oriented environment, and remain calm when under pressure. Working in a friendly, but fast-paced, high-volume, environment. Attention to detail and ability to follow instructions and meet tight deadlines, and a positive attitude as required skills, and having a high level of analytical skills, and Strong customer focus
Capable for efficiently managing the reception function, as first point of contact for new and existing clients. Having gained strong computer skills, and the ability to learn as a fast learner, to use new legal software. Capable of scanning legal documents, arranging and confirming appointments, Coordinating, ordering supplies, arranging courier transfers, maintaining accurate records and managing incoming and outgoing mail.
Strong telephone etiquette, and working knowledge of PC user programs, keyboarding skills of 45 w.p.m, and awarded with a high school diploma
Paralegal Diploma/Certificate from a recognized institution- CDI College- Graduate
Build systems and organization into the office. Manage email and phone communication with clients, strong work ethic, personable, reliable and discrete when working with clients.
Ability to manage priorities and work independently and with a team, and to follow instructions with minimal supervision and strong analytical skills with ability to draw insights and provide recommendations, and a demonstrated willingness to take initiative and make decisions as required
Experience comfortably interacting with anyone in the company whether it be mailroom employees or C-level executives
Page 2. 647-***-****
WORK HISTORY
Executive Assistant/ Charles Lawgiq Legal Services, Toronto ON 2016 – Present
Provide senior administrative support to the directors on Go Train Travel Schedule.
Responsible for all calendar management for Directors - scheduling and organizing meetings on and off site, this includes scheduling meetings, sending invites, booking venue, assisting with setup, ordering food and beverages, taking and distribution of minutes (including action points), tracking budget and helping with presentations
Monitor and answer email ensuring responses have been addressed, reports printed and all invites have been properly scheduled in calendar
Handle confidential employee matters and liaise with external consultants on behalf of the Directors
Possess strong writing, composition and editing skills, Capable of working both independently and as part of a team, and remain calm when under pressure.
Legal Administrator /Law Clerk SCCI, Toronto, ON 2012 – 2015
Application of landlord and tenant board rules and regulations for eviction procedure, including garnishment for legal files, and arranging data base and diary schedule for paralegals and administrative court hearing schedule, and research
Handled general correspondence on behalf of the manager, through processing incoming calls, mail and taking appropriate action and escalation with minimal supervision
Provided administrative support for the manager and the team as required, such as making photocopies, faxing, composing emails and typing up documents
Successfully attended to a high volume of inbound calls, telephone inquiries from a diverse client group and registered customers over the phone in a professional and courteous manner
Recognized priorities, organize and update daily and monthly program charts of new programs and monthly calendars and schedule accordingly
Resolved client complaints accurately to their satisfaction in a timely and efficient manner with empathy and understanding
EDUCATION & TRAINING
Para Legal Diploma CDI College, Toronto, ON 2016
Accounting Diploma CDI College, Toronto, ON 2006
Basic Microsoft Office Training CDI College, Toronto, ON 2015
Conflict Management Training SCCI 2015
AODA Training SCCI 2015
Bill 168, 152 &132 Training SCCI 2015
RRP Training Banking 2015
RVP Training Banking 2010
RCSS Training Banking 2010
References: Available upon Request