Sales Representative Customer Service
Resume:
Avena, Victor Jr. Curriculum Vitae
of
VICTOR O. AVENA, JR.
Saad bin ubada, marble building Doha Qatar
Doha, Qatar
: *************@*****.***
Objective & Overview
To occupy a position of responsibility that will enhance and help the company to obtain its main goals, as well as develop interpersonal skills and other related activities offering opportunities for growth advancement by sharing the best of my knowledge, skills and capacities.
Core Strengths
Strong leadership and management abilities
Excellent customer/client service delivery
A high degree of creativity, flexibility and the willingness to take initiative
Accustomed to work under pressure with professional attitude
Quick learner and eagerness to learn more
Skills and Capabilities
Excellent Interpersonal Skills
Information Technology Products Trouble Shooter
Excellent command in English language
High level computer skills in Microsoft programs
Word, Excel, PowerPoint, Outlook, and others
Avena, Victor Jr. Curriculum Vitae
of
Work Experiences
PEOPLESCOPE SPECIALIST INC.
Quezon City, Metro Manila
Philippines
Human Resource Senior Coordinator
Key Responsibilities:
Administers health and welfare plans including enrollments, changes and terminations.
Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.
Performs customer service functions by answering employee requests and questions.
Verifies documentation and maintains that they are current.
Conducts HR programs and recommends corrective action.
Assists with processing of terminations.
Assists with the preparation of the performance review process.
Assists with recruitment and interview process. Tracks status of candidates and responds with follow up letters at the end of the recruiting process.
SYKES ASIA INC.
Makati, Philippines
Verizon Ethernet Designer
Key Responsibilities:
Identifies client requirements by establishing personal rapport with potential and actual clients and other persons in a position to understand service requirements.
Organizes information by studying, analyzing, interpreting, and classifying data.
Resolves retrieval problems by altering design to meet requirements.
Prepares reference for users by writing operating instructions.
Maintains historical records by documenting system changes and revisions.
Maintains client confidence and protects operations by keeping information confidential.
Establishes and revises database by conferring with analysts and programmers to code and retrieve data.
Maintains database by entering data.
THE MAINTAINERS - 2015 - 2020
Doha,Qatar
Document Controller / IT Helpdesk Officer
Knowledgeable in Computer Aided Facilities and Management (CAFM)
Knowledgeable in FSI Concept Evolution
Responsible for Document Transmittal, Invoices, Completion Reports, Subcontractors Service Agreements,Logs, Scanned Files, Updating The Files and Data's. Time sheets and Payrolls, Service Request, Employee Clearance,Leave Application, Book Binding, Outgoing Correspondence and Incoming Correspondence, Delivery Notes, LPO's Material Request Form.Duty Resumptions. Complying on a Professional Emails, Follow up Regarding HR Correspondence and Having Coordination in Client Meeting and Team Meeting. Logging the Hard Copies and Soft Copies to it's Designated Folders. Folder Labeling. Answering and Taking Calls from our Clients and Office Personnel's. Assisting in Administrative Works. and Meet the Goals of the Company Such as Passing Documents that has a Deadlines Weekly,Monthly,Quarterly,Annual Requirements.
CEBU GENERAL SERVICES INC.
Cebu, Philippines
Consultant and Supervisor
Key Responsibilities:
Schedules for staff and borrowed manpower.
Giving advice on product selections for the customers.
Attends customers’ need in a friendly and accommodating manner.
Handling customer service and customers’ complaints.
Wide knowledge about the pricing and sales of the products.
Stocking shelves with merchandise.
GLOBE TELECOM
Customer Sales Representative
Key Responsibilities:
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing appropriate information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions; participating in educational opportunities.
Accomplishes sales and organization mission by completing related results as needed.
Avena, Victor Jr. Curriculum Vitae
of
Educational Background
Tertiary Education Informatics Computer Institute
Advance Diploma in Business Information Technology
Cebu, Philippines
Secondary Education Saint Francis Private School
Bulacan, Philippines
Personal Information
Date of Birth
:
26 April 1981
Age
:
38 years old
Gender
:
Male
Nationality
:
Filipino
Civil Status
:
Single
Height
:
5’8
Visa Status
:
Transferrable
Availability
:
Immediately
*** References will be furnished upon request. ***
Contact this candidate