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Sales Representative Customer Service

Location:
Doha, Qatar
Salary:
4500
Posted:
July 25, 2020

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Resume:

Avena, Victor Jr. Curriculum Vitae

of

VICTOR O. AVENA, JR.

Saad bin ubada, marble building Doha Qatar

Doha, Qatar

: adeujx@r.postjobfree.com

:+974-****-****

:+974-****-****

Objective & Overview

To occupy a position of responsibility that will enhance and help the company to obtain its main goals, as well as develop interpersonal skills and other related activities offering opportunities for growth advancement by sharing the best of my knowledge, skills and capacities.

Core Strengths

Strong leadership and management abilities

Excellent customer/client service delivery

A high degree of creativity, flexibility and the willingness to take initiative

Accustomed to work under pressure with professional attitude

Quick learner and eagerness to learn more

Skills and Capabilities

Excellent Interpersonal Skills

Information Technology Products Trouble Shooter

Excellent command in English language

High level computer skills in Microsoft programs

Word, Excel, PowerPoint, Outlook, and others

Avena, Victor Jr. Curriculum Vitae

of

Work Experiences

PEOPLESCOPE SPECIALIST INC.

Quezon City, Metro Manila

Philippines

Human Resource Senior Coordinator

Key Responsibilities:

Administers health and welfare plans including enrollments, changes and terminations.

Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions.

Performs customer service functions by answering employee requests and questions.

Verifies documentation and maintains that they are current.

Conducts HR programs and recommends corrective action.

Assists with processing of terminations.

Assists with the preparation of the performance review process.

Assists with recruitment and interview process. Tracks status of candidates and responds with follow up letters at the end of the recruiting process.

SYKES ASIA INC.

Makati, Philippines

Verizon Ethernet Designer

Key Responsibilities:

Identifies client requirements by establishing personal rapport with potential and actual clients and other persons in a position to understand service requirements.

Organizes information by studying, analyzing, interpreting, and classifying data.

Resolves retrieval problems by altering design to meet requirements.

Prepares reference for users by writing operating instructions.

Maintains historical records by documenting system changes and revisions.

Maintains client confidence and protects operations by keeping information confidential.

Establishes and revises database by conferring with analysts and programmers to code and retrieve data.

Maintains database by entering data.

THE MAINTAINERS - 2015 - 2020

Doha,Qatar

Document Controller / IT Helpdesk Officer

Knowledgeable in Computer Aided Facilities and Management (CAFM)

Knowledgeable in FSI Concept Evolution

Responsible for Document Transmittal, Invoices, Completion Reports, Subcontractors Service Agreements,Logs, Scanned Files, Updating The Files and Data's. Time sheets and Payrolls, Service Request, Employee Clearance,Leave Application, Book Binding, Outgoing Correspondence and Incoming Correspondence, Delivery Notes, LPO's Material Request Form.Duty Resumptions. Complying on a Professional Emails, Follow up Regarding HR Correspondence and Having Coordination in Client Meeting and Team Meeting. Logging the Hard Copies and Soft Copies to it's Designated Folders. Folder Labeling. Answering and Taking Calls from our Clients and Office Personnel's. Assisting in Administrative Works. and Meet the Goals of the Company Such as Passing Documents that has a Deadlines Weekly,Monthly,Quarterly,Annual Requirements.

CEBU GENERAL SERVICES INC.

Cebu, Philippines

Consultant and Supervisor

Key Responsibilities:

Schedules for staff and borrowed manpower.

Giving advice on product selections for the customers.

Attends customers’ need in a friendly and accommodating manner.

Handling customer service and customers’ complaints.

Wide knowledge about the pricing and sales of the products.

Stocking shelves with merchandise.

GLOBE TELECOM

Customer Sales Representative

Key Responsibilities:

Obtains client information by answering telephone calls; interviewing clients; verifying information.

Determines eligibility by comparing client information to requirements.

Establishes policies by entering client information; confirming pricing.

Informs clients by explaining procedures; answering questions; providing appropriate information.

Maintains communication equipment by reporting problems.

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Updates job knowledge by studying new product descriptions; participating in educational opportunities.

Accomplishes sales and organization mission by completing related results as needed.

Avena, Victor Jr. Curriculum Vitae

of

Educational Background

Tertiary Education Informatics Computer Institute

Advance Diploma in Business Information Technology

Cebu, Philippines

Secondary Education Saint Francis Private School

Bulacan, Philippines

Personal Information

Date of Birth

:

26 April 1981

Age

:

38 years old

Gender

:

Male

Nationality

:

Filipino

Civil Status

:

Single

Height

:

5’8

Visa Status

:

Transferrable

Availability

:

Immediately

*** References will be furnished upon request. ***



Contact this candidate