Mary Cris Breganza
CAREER OBJECTIVE
My goal is to be associate with your reputed company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. I hold keen interest to provide exceptional customer service and leadership. I want to build and maintain good relationships with work colleagues and guest though a genuine desire to understand their needs and support them.
WORK HISTORY
MANAGER, 04/2019-Current
EMIRATES INTERNATIONAL RESTAURANT (CHILIS)-ABU DHABI, UAE
RESPONSIBILITIES
Organize and supervise shifts
Estimate future need for goods, kitchen utensils and cleaning products
Regular review product quality
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize guest satisfaction
Appraise staff performance and provide feedback to improve productivity
Responding efficiently and accurately to restaurant customer complaints
FOOD SERVER, 08/2015
EMIRATES INTERNATIONAL RESTAURANT (CHILIS)-ABU DHABI, UAE
RESPONSIBILITIES
Greeting the guest and let them seat.
Taking order of the guests
Deliver the food and pre-buss the table
Processing the payment with different mode of payment
Work with other servers and be a team player
Taking care of the guest ensure they receive a great hospitality.
ACHIEVEMENTS AND CERTIFICATES
2016 Employee of the year
December 2016 Employee of the month
November 2016 Best seller
July, November, December 2016 Above the Line
Quality Assurance Certificate
Front of the House Global Trainer
CASHIER, 2014-2015
TROPICAL COMPANY INCORPORATION (HAVAIANAS)- PHILIPPINES
Receive payment by any mode of payment
Issue receipts, refund, credit and change
Assist the customer
CASHIER, 2012-2013
SUYEN COMPANY (ALDO) - PHILIPPINES
Scan items, provides change, and balances drawer and process payment.
Assist the customer
ACHIEVEMENTS
Best seller
EDUCATION
LAGUNA STATE POLYTECHNIC UNIVERSITY (STA.CRUZ, LAGUNA)-PHILIPPINES
Associate in technology major in Food technology
06/2008-04/2010
STA. CATALINA NATIONAL HIGH SCHOOL (MAJAYJAY, LAGUNA)-PHILIPPINES
06/2004-04/2008
PERSONAL SUMMARY
Address: Tourist Club Baste Building 11th floor Room #1001 E-MAIL: *****************@*****.***
Contact #: 052******* NATIONALITY: Filipino
GENDER: Female BIRTHDAY: December 17, 1991
SKILLS
Flexible and reliable to work and any schedule Able to work as a part of your team
Having a good customer service Stamina and efficiency
DECLARATION
I hereby declare that above particular information are true to the best of my knowledge.