Receptionist

*

CURRICULUM VITAE

OF

NONTOKOZO PRINCESS SIWELA

1. PERSONAL DETAIL

Surname : Siwela

First Names : Nontokozo Princess

Date of Birth : 27 November 1990

Identity Number : 901***-****-***

Nationality : South African

Health : Good

Address : Stand number 1776

Matsulu C

1203

Postal Address : PO Box 880

Nelspruit

1200

Cellular Phone : 079-***-****

Alternative Number : 067-***-****

Email Address : *********@*****.***

Drives license : Code 8

Other language : English, IsiZulu and Siswati

2. ACADEMIC DETAILS

2.1. EDUCATIONAL QUALIFICATION

School : Sibusisiwe High School

Year : 2005-2009

Certificate obtained : Senior Certificate (Matric) Subject : SiSwati, English, Maths, Geography

Life science, physical Science, Life Orientation

2.2. HIGHER EDUCATION

2.2.1. Institution : UNISA

Year : 2011 - 2016

Qualification : National Diploma in Public Relations 3. WORK EXPERIENCE

3.1. CURRENT WORK EXPERIENCE

3.1.1. Company : Gerald van der Merwe

Position : Receptionist

Duration : 06 August 2018 – Current

Duties :

• Receive incoming calls from debtors and clients

• Courier documents

• Assist with paid up letters

• Update registers and statistics

2

• Make photocopies and receive emails

• Keep and maintain the filing system for the component

• Type letters and/or other correspondence when required

• Keep and maintain the incoming and outgoing documents

• Keep and maintain the asset register of the component. 3.2. PREVIOUS WORK EXPERIENCE

3.2.1. Company : Vericred Debt Collections

Position : Debt Collector (call center)

Duration : 04 April 2016 – 04 August 2018

Duties :

• Answer and redirect calls professionally (Inbound and outbound)

• Obtain and capture debtor information;

• Maintain records of telephonic interactions, orders, and accounts;

• Trace debtors: Desktop tracing.

• Handle debtor’s queries;

• Update debtors’ payment reports/statements

3.2.2. Company : UNISA

Position : Administrator/video facilitator

Duration : 03 March- 10 December 2014

Duties :

• Perform Administrative work

• Assist with general telephone/personal queries for students

• Compile monthly statistics

• Compile registers

• Keep record of evaluation forms

• Test relevant equipment in conjunction with the video conference 4. REFERENCES

4.1. Name : Marianka De cruz

Institution : Gerald Van Der Merwe Attorneys (Nelspruit) Occupation : HR Personnel

Tel : 013-***-****

4.2. Name : Dianah Selaolane

Institution : Vericred Collections Credit Bureau

Occupation : Manager

Tel : 013-***-****/ 079-***-****/ 078-***-****

5.3 Name : Ms Joan Mashilo

Institution : UNISA (Nelspruit)

Occupation : HR Personnel

Tel : 013-***-****

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