MALINAO, ANTONETTE Z.

Contact (watsapp) #: +965-****-****

E-Mail: adeuho@r.postjobfree.com

Address: AL MAHBOULA KUWAIT CITY

CAREER OBJECTIVE:

To join in an organization where I can apply and utilize my skills and

Knowledge, to be trained best in a progressive company.

SKILLS:

Customer Service Oriented

Multitasking

Can work independently or with others

Quick Learner

Hardworking

Cash Handling

ACHIEVEMENTS:

BEST FRONT OF THE HOUSE (AUGUST 2019)

SPEED OF SERVICE (JUNE 2019)

EMPLOYEE OF THE MONTH (JANUARY 2019)

SPEED OF SERVICE (SEPTEMBER 2018)

BEST TEAM PLAYER (OCTOBER 2017)

EXCEPTIONAL SERVICE (DECEMBER 2016)

BEST HIGHEST SALES (DECEMBER 2015)

BEST FOH AND BOH (DECEMBER 2014)

WORKING EXPERIENCES:

KEIF RESTAURANT

Waitress (MESHALL AL SHATTI)

(December 31, 2019 - January 26, 2020)

●Providing excellent service to ensure satisfaction.

●Having a menu knowledge's, suggesting best selling items.

●Taking orders and relay this to the kitchen, serve food and beverages to customer.

●Listen to any complaints and address them appropriately.

●Prepare bills and process payments.

PIZZA HUT

(KOUT FOOD GROUPCOMPANY)

Team Member - Service crew

(April 2014-November 2, 2019)

●Giving each customer an excellence services

●Pleasantly and courteously interact with the customers while taking orders

●Helping customer to decide what to order especially to those first timer by recommending them the best seller

●Suggestive selling by introducing any new launch product or promotion to help achieve the sales budget

●Maintain the cleanliness of the store

●Follow Food Safety Standards and Personal Hygiene’s

●Ensure giving accurate amount and changes to a customer.

●Handled cash and credit card transactions quickly and accurately.

MARKS & SPENCER (Greenbelt 5)

Sales Consultant

(December 2012 - March 2013)

●Servicing and advising customers on their needs

●Arranging good stocks displays

●Promoting extra products

●Helping them and assists them at fitting rooms.

SM SUPERMARKET

Cashier (SUPER VALUE INC.)

(April 2012-October 2012)

●Cashiering / Receiving payments of cash, check, credit and debit cards

●Awareness for all promotions and advertisements

●Keeping all important documents such as sales draft.

7 – Eleven (Convenience Store)

Sales Associate/ Cashier

(November 2010-February 2012)

●Cashiering / Cash handling that all cash are safe and secure in the cash register

●Ensure that all the merchandise has in good stock display

●Maintaining cleanliness inside and outside of the store

TRAINING ATTENDED:

Philippine Drug Enforcement Agency

(On The Job Training) Clerical and Secretarial Works

120 Hours

National Irrigation Administration

(On The Job Training) Encoding / Filling files

300 Hours

EDUCATIONAL BACKGROUND:

Tertiary:

AMA Computer Learning CENTER

Diploma in Software Development

(2008 - 2010) 2 years

ACCESS Computer &TechnicalColleges

B.S Information Technology

Vocational:

Missionaries of Charity

Computer Secretary

(2003 - 2004)

Secondary:

T.Paez High School (1999 - 2003)

Primary:

T.Paez Integrated Schoo (1993 -1999)

PERSONAL BACKGROUNDS:

Date of Birth August 13, 1986

Age 33

Civil Status Married

Nationality Filipino

Height 5’2”

Weight 125 lbs.

CHARACTER REFERENCES:

Maricel Macapanas

Pizza Hut (Assistant Manager 2)

+965-********

Ma.Dessere Ramos

Pizza Hut (Team Member)

+965-********

Joan Vicente

Pizza Hut (Team Member)

+965-********

I hereby certify that the above information’s are true and correct to the best of my knowledge.

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