MALINAO, ANTONETTE Z.
Contact (watsapp) #: +965-****-****
E-Mail: **********@*****.***
Address: AL MAHBOULA KUWAIT CITY
CAREER OBJECTIVE:
To join in an organization where I can apply and utilize my skills and
Knowledge, to be trained best in a progressive company.
SKILLS:
Customer Service Oriented
Multitasking
Can work independently or with others
Quick Learner
Hardworking
Cash Handling
ACHIEVEMENTS:
BEST FRONT OF THE HOUSE (AUGUST 2019)
SPEED OF SERVICE (JUNE 2019)
EMPLOYEE OF THE MONTH (JANUARY 2019)
SPEED OF SERVICE (SEPTEMBER 2018)
BEST TEAM PLAYER (OCTOBER 2017)
EXCEPTIONAL SERVICE (DECEMBER 2016)
BEST HIGHEST SALES (DECEMBER 2015)
BEST FOH AND BOH (DECEMBER 2014)
WORKING EXPERIENCES:
KEIF RESTAURANT
Waitress (MESHALL AL SHATTI)
(December 31, 2019 - January 26, 2020)
●Providing excellent service to ensure satisfaction.
●Having a menu knowledge's, suggesting best selling items.
●Taking orders and relay this to the kitchen, serve food and beverages to customer.
●Listen to any complaints and address them appropriately.
●Prepare bills and process payments.
PIZZA HUT
(KOUT FOOD GROUPCOMPANY)
Team Member - Service crew
(April 2014-November 2, 2019)
●Giving each customer an excellence services
●Pleasantly and courteously interact with the customers while taking orders
●Helping customer to decide what to order especially to those first timer by recommending them the best seller
●Suggestive selling by introducing any new launch product or promotion to help achieve the sales budget
●Maintain the cleanliness of the store
●Follow Food Safety Standards and Personal Hygiene’s
●Ensure giving accurate amount and changes to a customer.
●Handled cash and credit card transactions quickly and accurately.
MARKS & SPENCER (Greenbelt 5)
Sales Consultant
(December 2012 - March 2013)
●Servicing and advising customers on their needs
●Arranging good stocks displays
●Promoting extra products
●Helping them and assists them at fitting rooms.
SM SUPERMARKET
Cashier (SUPER VALUE INC.)
(April 2012-October 2012)
●Cashiering / Receiving payments of cash, check, credit and debit cards
●Awareness for all promotions and advertisements
●Keeping all important documents such as sales draft.
7 – Eleven (Convenience Store)
Sales Associate/ Cashier
(November 2010-February 2012)
●Cashiering / Cash handling that all cash are safe and secure in the cash register
●Ensure that all the merchandise has in good stock display
●Maintaining cleanliness inside and outside of the store
TRAINING ATTENDED:
Philippine Drug Enforcement Agency
(On The Job Training) Clerical and Secretarial Works
120 Hours
National Irrigation Administration
(On The Job Training) Encoding / Filling files
300 Hours
EDUCATIONAL BACKGROUND:
Tertiary:
AMA Computer Learning CENTER
Diploma in Software Development
(2008 - 2010) 2 years
ACCESS Computer &TechnicalColleges
B.S Information Technology
Vocational:
Missionaries of Charity
Computer Secretary
(2003 - 2004)
Secondary:
T.Paez High School (1999 - 2003)
Primary:
T.Paez Integrated Schoo (1993 -1999)
PERSONAL BACKGROUNDS:
Date of Birth August 13, 1986
Age 33
Civil Status Married
Nationality Filipino
Height 5’2”
Weight 125 lbs.
CHARACTER REFERENCES:
Maricel Macapanas
Pizza Hut (Assistant Manager 2)
Ma.Dessere Ramos
Pizza Hut (Team Member)
Joan Vicente
Pizza Hut (Team Member)
I hereby certify that the above information’s are true and correct to the best of my knowledge.