Ernesto C. Austria Jr.

Address : Sharjah, U.A.E.

E-mail add: adeuh8@r.postjobfree.com

Mobile no.: 056-*******

CAREER OBJECTIVES:

To pursue a highly rewarding career, seeking for a job in a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

WORK EXPERIENCED:

1. Storekeeper-Senior Team Member: F&B Airport Production (Dec 13, 2013-July 15, 2020)

Emirates Flights Catering- Dubai UAE

Checking inventory, handling purchases and returns, keeping records of daily transactions.

Dealing with vendors and customers to make sure their needs are satisfied.

Know what products need to be reordered, and tracking consumer sentiment pinpoints which products are in demand.

Operates office equipments and filing and sorting of documents

Receiving all foods and items from supplier and checking the items one by one.

Preparing sales report.

2. Account Executive Telemarketer: September 2007 - August 2013

Quarchi Marketing International Corporation - Ortigas City, Philippines

Contact businesses or private individuals by telephone in order to solicit sales for goods or services.

Explain products or services and prices and answer questions from customers.

Deliver prepared sales talks, reading from scripts that describes products or services in order to persuade potentials customers to purchase a product or service.

Obtain customer information such as name, address, and payment method and enter orders into computer.

Record names, addresses, purchases, and reactions of prospects contacted.

Meeting the sales target to be more progressive in the given goal.

Assisting customers in all level of transactions.

Prepare responses to correspondence containing routine inquiries.

Prioritize work to ensure customer satisfaction, keep commitments and deliver on time and on requested quality level.

3. Sales Executive: March 2007 - August 2007

Giordano Company - SM North Edsa Quezon City, Philippines

Assist the customers in selecting products.

Answer their queries about the products or the store in general.

Keep a check of inventory.

Report to the Store In Charge.

Maximize sales and profitability of the store.

Maintaining store operational standard.

Preparing inventory sheets every month for better monitoring of in and out item.

3. Account Executive Telemarketer: January 2006 - February 2007

Fast Forward International Corporation - Diliman Quezon City, Philippines

4. Account Executive Telemarketer: January 2005 - December 2005

Lakbayan Publications - Pasong Tamo Makati City, Philippines

5. Account Executive Telemarketer: November 2003 - December 2004

Albatel Corporation - Pasig City, Philippines

6. Account Executive Telemarketer: January 2002 - October 2003

Pilipinas International Marketing Services Inc. (PIMS INC) - Ortigas Pasig City, Philippines

Explain products or services and prices and answer questions from customers.

Extensive knowledge of principles and processes for providing customer needs assessments.

Wide knowledge of principles and methods for showing and explain good quality and high product.

Obtain customer information such as name, address, and payment method and enter orders into computer.

Responsible in monitoring the product and achieved goals through continues improvement of our performance.

Prioritize work to ensure customer satisfaction, keep commitments and deliver on time and on requested quality level.

7. Clerk-Data Encoder/Disconnection Division: September 2000 - September 2001

Manila Electric Company (MERALCO) - Mc Arthur Hi Way Valenzuela, Philippines

Maintains operations by following policies and procedure, reporting needed changes.

Operates office equipments.

Responsible in maintaining the record control and handling confidential documents.

Perform general clerical duties to include copying, faxing and mailing.

Filing and sorting of documents.

Maintains customer confidence and protects operations by keeping information confidential.

Contributes to team effort by accomplishing related results as needed.

8. Data Encoder/Clerk/Facility Assigner for the technical operation division: November 1996 - August 1999

International Communications Corporation Bayantel - Katipunan, Quezon City, Philippines

Entering, recording, storing or maintaining information in written or electronic form.

Maintain database by entering new and updated customer and account information.

Operates office equipments.

Responsible in maintaining the record control and handling confidential documents.

Perform general clerical duties to include copying, faxing and mailing.

File and retrieve organizational document, records and reports.

Maintains operations by following policies and procedure, reporting needed changes.

9. Data Encoder/Clerk: June 1994 - October 1996

Manila Electric Company (MERALCO)- Ortigas Avenue, Pasig City Philippines

Prepares source data for computer entry by compiling and sorting information, establishing entry priorities.

Maintain database by entering new and updated customer and account information.

Maintains data entry requirements by following data program techniques and procedures.

Responsible in maintaining the record control and handling confidential documents.

Secures information by completing data base backups.

Verifies entered customer and account data by reviewing, correcting, deleting or reentering data from system information.

EDUCATION AND QUALIFICATIONS:

TERTIARY System Technology Institute, STI - Meycauayan Bulacan, Philippines

Computer Programming (1992-1994)

SECONDARY Valenzuela Municipal High School - Polo Valenzuela, Philippines

(1988-1992)

PERSONAL DETAILS:

Name: Ernesto Contreras Austria Jr.

Date of Birth: October 4, 1975

Nationality: Filipino

Dialects Spoken: English and Filipino

Civil Status: Married

Passport No. P6696945A

Visa Status Employment Visa

QUALIFICATION SKILLS:

Overall 15 years of experience in the Account Executive Telemarketer, Clerk and Data Encoder.

Computer Literate.

Ability to follow oral and written instructions.

Ability to communicate effectively.

Knowledge of principles and practices of basic office management and organization.

Hardworking with excellent interpersonal skills, highly motivated, able to multitask and meet deadlines.

Can work effectively in work environment, best either as an individual or as a team.

Contact this candidate