Manager Support

REYLOURD FFLLOORREES

S TINAMISAN

CONTACT INFORMATION

Address : *** ******* ******** *** ******* 1, Bacoor Cavite Mobile No. : 091*-******* / 092*-*******

Email : adeueh@r.postjobfree.com

PERSONAL INFORMATION

Age : 40 yrs old

Date of Birth : 27th

day of January 1980

Nationality : Philippines

Gender : Male

EDUCATIONAL BACKGROUND

College Diploma

Field of Study : Information Technology/BS in Computer Engineering Major : IT PROJECT MANAGEMENT -IT (4yrs)

Institute/University : Colegio de Jesu Cristo/BU

Year Graduate : April 2001

Objectives:

To obtain a full-time position in the field of information technology With an emphasis on technology integration; to contribute superior Project and operations management skills and experience in an I.T. service management role and supports of all I.T. needs that offers Growth opportunities and allows me to utilized my leaders hip skills and experience

SKILLS

Administer works, Windows Management (Client & Servers), POS SYSTEM & INVENTORY SYSTEM, WAREHOUSE SYSTEM, IFCA TENANT SYSTEM (Fidelio) Inventory system, ERP system(SAP/MS Dynamics GP, Accounting, Quick books, ROSS system ) CCTV, Tenancy System, Hotel System, WIFI Management, Biometric & Payroll System, Fixed Asset Management, Firewall Management. Network Structured Cabling, VPN, Websites and Parking system, School System

Field of Study : Computer Hardware Servicing

Major : Computer Hardware Servicing/NCII

Institute/University : TESDA

Field of Study : MT101 – ROUTER SYSTEM

Major : FIREWALL MANAGEMENT SYSTEM

Institute/University : Mikrotik Philippines

WORK EXPERIENCES

LATEST EMPLOYMENT

Company Name: OUTDOOR JIM (Work from home)

Company Address: Saint Joseph, Missouri, United States Position: Web Developer- IT Consultant

Inclusive Dates: March 2019 up to present

Company Name: WONDERFOODS INC/Sizzling Plate

Company Address: 5th

Floor, Tri-Star Building, Iran St. Pinagkaisahan Makati CIty Position: IT MANAGER

Inclusive Dates: APRIL 2019 up to April 2020

Job Summary:

Responsible for supervising I.T. team for supporting the ERP/ PSR/ POS/ Commissary system implementation to delivered the system on time. Evaluate, recommend and implements new technologies. Provide technical expertise and accept individual/team responsibilities and meet commitments for all I.T. related issue that help the company business process and prepared annual I.T. budget for all technical aspect of outlet requirements o On Information Technology

Oversees Management & Maintenance of company ERP.

Spearheads Development and deployment of ERP modular programs.

Department Exposure on Application Continuity.

Subversion Programming for Development Collaboration.

Administers MS SQL Database security & integrity and users.

Verifies database backup availability.

Carry out semi-annual database backup integrity check.

Performs knowledge transfer.

Administers Help Desk.

o On Computer Systems

Administers Server Management & Maintenance of Domain Users.

Oversees Maintenance and Repair of computer workstations & peripherals (including printers & network devices).

Study & Recommendation on needed hardware purchase and repairs.

Leads and coordinates all POS SYSTEM issues either software or hardware related.

Supervise the connectivity of Mall Coin system and Telephony system

Administers network connectivity, both local and internet.

Maintains Configuration, Access & Passwords of all Administrative Accounts.

Verifies all CCTV Systems are in functional states. Company Name: PRICEWIDE INC/EVER GOTESCO RESOURCES HOLDINGS, INCORPORATED (MALLS)

Metropolitan Medical Center - College of Arts, Science and Technology, /Manila Real Residences

Company Address: Manila Real Residences, Old Gotesco Tower Ermita Manila Position: CORPORATE MIS MANAGER

Inclusive Dates: NOVEMBER 2014 up to April 2019

Job Summary:

Responsible for the over-all allocation, utilization and control of the hardware & software, Network infrastructure, Building development internet facilities Precise and smooth-flowing implementation of various software applications and projects in all aspect of Group of Companies, as Well as adherence to the department’s budget and implementation of measures to perform Within budget. To ensure the company’s protection, control and interest at all times. To Improved department’s effectiveness and efficiency by recommending, creating or modifying Policies processes/procedures and /or with coordination, review, finalizing and concurrence Of systems department. Provide and handling all IT Perspective support a cost effective IT solution as IT head Managing the following IT technical support:

Network Implementation and security IT Vendor Contact Coordination Server/DC/AD/ Virtualization/Proxy Telephony and VOIP implementation Web and application Development ERP/CRM Implementation Business Process Improvement Desktop support management Recommend IT policies Hardware and Software Management Work Values:

Work accuracy and efficiency Work planning and organizing Work analysis and objective settings Creativity to work on improvement processes Company Name: ROXAS FOOD VENTURES INC/ARISTOCRAT GROUP OF COMPANY Company Address: ROXAS BLVD. MALATE MANILA, PHILIPPINES Position: I.T. TEAM LEADER

Inclusive Dates: January 2013 up to October 2014

Job Summary:

Provide technical hardware and application strategy and leadership in one or more areas. Responsible for designing and solving complex technical issues related to the resolution of business process and opportunities. Responsible for supervising I.T. team for supporting the ERP system implementation to delivered the system on time. Evaluate, recommend and implements new technologies. Provide technical expertise and accept individual/team responsibilities and meet commitments for all I.T. related issue that help the company business process and prepared annual I.T. budget

Scope of works:

a. Responsible for the implementation of all IT related initiatives, programs, projects and tasks including the day – to –day operations such as providing technical support to all users. Installation and maintenance of hardware and software, local area network and performance of computer.( POS, Inventory system, CCTV, Accounting system, ERP system Microsoft Dynamics Solomon & Great Plains, Fidelio system, Biometric system, Server 2008 and 2012 and other infrastructures)

b. Responsible for planning, management and control of the shared information system of the company, ensuring the real-time availability of accurate, timely and relevant information and supervise the technical support to all users. c. Install, configure, and optimize user’s operating system d. Install, test, and document security patches for operating system and software applications

e. Document, test, and implement a backup and recovery procedure for user files and databases

f. Develop, document, and implement change management procedures and activities

g. Document installation and configuration process of computer operating systems and applications

h. Manage and monitor the domains and active directory of the company i. Monitor the performance of systems, services, and network. Analyze trends and initiate actions when needed

j. Identify, analyze, resolve, and document technical problems. Escalate to proper authorities if needed.

k. Coordinate with application and hardware vendors for requisition and technical support

l. Manage, monitor, and document the IT assets of the company Company Name: E-CORP

Company Address: NAGA CITY PHILIPPINES

Position: I.T. OFFICER/SYSTEM & NETWORK ADMINISTRATOR Inclusive Dates: May 2011-December 2012

Job Summary: As I.T. OFFICER, I am responsible for the implementation of all IT- related initiatives, programs, projects and tasks including the day-to- day operations such as providing technical support to all users; installation and maintenance of hardware and software, local area network and performance of computer back ups

Networking

Assists in the planning and implementation of additions, deletions and major modifications to the supporting Mall infrastructure

Manages and develops Tenant Mall Hook Infrastructures for Monitoring of Sales report of Percentage Tenant

Maintain LAN security such as router configuration, firewall and port designation, wireless communication broadband connection security

Install and maintain LAN infrastructure components such as cabling, hubs and switches

Internal System

Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary

Manages the Mall Tenancy System Database, CAR PARKING SYSTEM, Mail Active Directory, FILE Servers and establishes all the necessary security measures.

Ensures that technical support is provided to all users on various IT concerns such as minor and major PC troubleshooting, e-mail configuration, software installation, LAN connection, internet access, TENANT SYSTEM, CAR PARKING SYSTEM,POINT OF SALES, WEBSITE, Purchase Order system, Biometric HRIS,Payroll System.

Evaluates new software and upgrades or enhancements to the existing software with respect to the company's needs and capability of the hardware in place.

Servers and network connections are properly secured and maintained. LAN downtimes are minimized and resolved within reasonable time Asset Management

Controls the computer hardware and software of the Company.

Builds and maintains vendor relationships and manages the purchase of hardware and software products.

Manages the purchasing of all software, hardware and other IT supplies at the Corporate level

Ensures that company assets are maintained responsibly. Communication

Effectively communicates relevant IT-related information to superiors.

Delivers engaging, informative, well-organized presentations

Resolves and/or escalates issues in a timely fashion.

Relays relevant IT-related information to the company in a timely manner

Accurate and reliable information are available on time.

Conduct Tenant Meeting regarding Mall requirements for Tenant Monitoring System

Manage Corporate Email

Manages and develops upgrades to the company's Internet and telephone system at the Corporate level.

Management

Initiates and implements improvements in all areas of IT responsibility.

Responds/acts on upper-management direction

Identifies and provides standards for gathering information for use in trend analysis and reports information to company management.

Provides special reports as requested by the Mall Manager

Ensures that the appropriate investments in IT projects are made to successfully deliver the IT and corporate objectives.

Remains knowledgeable of the new concepts to access and promote the use of innovative technology to all users of IT.

Provides leadership and develops safe and effective working habits and behavior that are based on the company's corporate values.

IT business plan is completed on time.

Company Name: DONITELE TECHNOLOGIES

Company Address: Makati City

Position: I.T. PROJECT MANAGER

Inclusive Dates: July 2010 up to April 2011

LAST PROJECT DEVELOPED IN COMPANY

1. POINT OF SALES / INVENTORY SYSTEM / PAYROLL SYSTEM/ HRIS TIMEKEEPING/FIXED ASSET and HOTEL SYSTEM

Assign as Project Manager in technical processing in hardware and software coordinator and POS/INVENTORY SYSTEM/PAYROLL SYSTEM/TIMEKEEPING and fix asset management Concern issues for DEPARTMENT STORE, SUPERMARKET, HOTELS, DSAP DRUG STORE, MEDICAL CLINICS, RESTAURANTS and other small and medium retail company

• runs complex projects/programs from design and development to production.

• Defines requirements and plan project lifecycle deployment.

• Defines resources and schedule for project/program implementation.

• Create strategies for risk mitigation and contingency planning.

• Plans and schedule project deliverables, goals, milestones.

• Directs and oversees project engineering team and manages conflicts within group.

• Performs team assessments and evaluations.

• coordinating, testing programs that the programmers have programmed and even customizations

• Efficiently identifies and solves project issues.

• Demonstrates leadership to define requirements for project risk.

• Develop Requests for Proposals (RFP) for external services.

• Designs and maintain technical and project documentation.

• Strong organizational, presentation, and customer service skills. Company Name: FF Medical Clinic / Staff Search Asia Company Address: #748 Rubille Bldg. Edsa West Kamias, Quezon City Position: Technical Support Supervisor

Inclusive Dates: May 2007 up to July 2010

Job Summary: As Computer Maintenance Technician/IT Technical Support, I am responsible for the implementation of all IT-related initiatives, programs, projects and tasks including the day-to-day operations such as providing technical support to users; installation and maintenance of hardware and software; and performance of computer back ups. DETAILED DUTIES AND RESPONSIBILITIES:

A responsible for planning, management and control of the shared information system Of the Company, ensuring the real-time availability of accurate, timely and relevant Information and technical support to all users. Initiates, implements and manages effectively various IT projects that support IT and corporate objectives provide support for either a microcomputer or mainframe computer environment. Work within general methods and procedures, exercises considerable independent judgment to select proper course of action and is required to review the work of subordinate information technology, technical support and network administrator to ensure conformance with established guidelines, method, procedure and policies related to the information technology program area

• Controls the computer hardware and software of the Company.

• Manages the Database, Mail and Firewall servers and establishes all the necessary security measures.

• Ensures that technical support is provided to all users on various IT concerns such as minor and major PC troubleshooting, e-mail configuration, software installation, LAN connection, internet access, SAP Business One, Point of Sale (POS Gate soft)Customer Purchase Order system, CCTV, Biometric Payroll System

• Evaluates new software and upgrades or enhancements to the existing software with respect to the company's needs and capability of the hardware in place.

• Provides special reports as requested by the CEO, General Manager, and Operation Managers.

• Ensures that the appropriate investments in IT projects are made to successfully deliver the IT and corporate objectives.

• Remains knowledgeable of the new concepts to access and promote the use of innovative technology to all users of IT.

• Prepares the objective setting and performance evaluation of the IT staff.

• Provides leadership and develops safe and effective working habits and behavior that are based on the company's corporate values.

• Performs other special tasks that may be assigned by the General Manager.

• Key performance Indicators:

• Accurate and reliable information are available on time.

• IT business plan is completed on time.

• Servers and network connections are properly secured and maintained. LAN downtimes are minimized and resolved within reasonable time ADMINISTRATION OF LOGICAL NETWORK SYSTEMS

• Configure, support, repair and/or replace all manner of computer hardware and provide support for network operating systems.

• Install and maintain LAN infrastructure components such as cabling, hubs and switches.

• Maintain LAN security such as router configuration, firewall and port designation, wireless communication broadband connection security.

• Troubleshoot computer hardware.

• Conduct regular cleaning of human interface components such as keyboards, mice, scanners and monitors.

• Monitor System and Application Event logs for errors and potential problems.

• Verify proper functioning of automatic back-ups and antivirus systems.

• Check email server and maintain pop3 and smtp communication and workstation Mail using intranet and internet communications.

• Maintain removed viruses in email and intranet communication and security.

• Update system communication

DATABASE ADMINISTRATION

• Troubleshoot database related problems.

• Implement minor alterations to database structures. OTHERS

• Keep thorough logs of all server maintenance and troubleshooting activities.

• Maintain high ethical standards as regards ones administrative powers e.g. not attempting to access restricted documents or other users personal files.

• Involve in telecommunication device such as PABX and telephone connections

• Involve in research and development of future technology

• Involve in Layout Design such as corel draw and photoshop and other paper work artist

• Maintain Windows SERVER and Workstation WIN XP PRO / ERP System 1 SAP BUSINESS ONE 2005 A PROJECT MANAGER (TECHNICAL) Assign as Project Manager in technical processing in hardware and software coordinator and SAP Concern issues and errors.

• IBM Server System and Installation of SAP Business 1 Software

• SAP software installation and Patch to update version

• SAP software installation of Windows 2003 Enterprise Server Update to SP2

• Install Backup Server and UPS installation Operating system windows 2003 server enterprises.

Hardware setup as a router and communication device for the flawless branches

• Coordinate SAP Support Product Manager of support system

• Support technical of line issue error per department accounting, purchasing, logistics

• Check error of changing of forms and coordinate SAP Technical support if required

• Checking License per user and schedules

• Submit Generate report accounting if needed for technical issues and account observations.

• Set and Coordinate new revision and rules for policies per department.

• Assist and Technical Desk support of SAP Business One per Department if issue errors

• Coordinate and changing revise forms or report printing per depart.

• Coordinate Issue logs and problem to SAP support system

• Maintain the behavior of SAP SQL server and Hardware performance for normal function connection and non interruption per user concern Report Directly to Finance Manager, General Manager and President “what is the status” and Product Manager of Fast track our Support of SAP for error issues by email and meeting and Generate reports if needed.

Support and Maintenance

Support Technical for log issue and day to day checking task of SAP /POS and licenses and procedure for normal function connection and non interrupt processing of workstation

Message alert checking of other error issue concern for POS/SAP on call and email Always backup the server morning and leaving the office Checking log procedure of POS/SAP server and POS/SAP Operating System Coordinate concern department for issue of errors and technical problem day to day and coordinate plant issue connection and interval concern. 2. CCTV CAMERA

Installation and deployment

Deploy Cameras and PC base Server CCTV Camera for daily recording processes and for security issue.

• Canvass to purchase

• Planning and deployment

• Project Diagram and wiring installation

• Installation of Software and Hardware Configuration 3. Decision Handle Assistant Technical Support

• Purchase of Hardware needed and technical inventories

• Aware on other communication device and technical hardware such as copiers, printers, phones and others.

OTHER WORK EXPERIENCES

Company Name: ASIANIC DISTRIBUTORS INC.

Company Address: SM BACOOR

Position: Sales and Service Technician

Inclusive Dates: October 2006 to March 2007

Company Name: VALUE POINT CORPORATION (Supermarket/ Department Store) Company Address: No. 245 4th

Floor Saver’s Square Bldg. cor. Edsa Ext. Pasay City Position: I.T. Coordinator / Warehouse Supervisor

Inclusive Dates : January 2005 to September 2006

• Encoding new & old items.

• Monitoring and changing new price.

• Creating and assigning new Barcode.

• Maintenance of POS Terminals.

• Making Reports

• Assembling of new Computers.

Company Name: Air Philippines

Company Address: R1 Hangar, APC Gate 1, Andrew Avenue, Pasay City Philippines Position: Aircraft Loader /Encoder

Inclusive Dates : April 16 to September 2004

• CHARACTER REFERENCES AVAILABLE UPON REQUEST

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