Manager Customer Service

MRINMOY DEB *

CURRICULUM VITAE

MRINMOY DEB

Email:-

*******.**********@*****.***

Contact No:-

Mob :- 983-***-**** / 985*******

Address:-

S /O Sri Bijoy Ananda Deb,

( Retired Railway Officer )

Hazra Para, Ashram Road,

Rupshi Colony, Ward No - 15

Cooch Behar – 736 101

West Bengal

Personal Data:-

Father’s Name :- Sri Bijoy Ananda Deb

Mother’s Name:- Smt Sukla Deb

Date Of Birth : 23-06-1986

Sex : Male

Nationality : Indian

Marital Status : Married

Pan No : BDCPD0189F

Languages Known:-

English, Hindi, Bengali

Objective:

To be a part of a company which provides a platform to excel in an atmosphere in which growth and creativity are nurtured and learning is always progressive.

Education:

B.Sc (Bio Science) from T.G.O.U.

Higher Secondary (Science) from W.B.C.H.S.E.

Madhyamik Parikhsa (Secondary Education) from

W.B.B.S.E.

ERP Competencies : SAP (FICO)

Good understanding of GL, AP and AR related issues.

Definition & configuration of organizational units such as Company, Company Code & their assignments.

Definition & configuration of Chart of Accounts, Fiscal Year Variant, Posting Period Variant and their assignments to company code.

Definition & configuration of Cash Journal and Withholding Tax.

Creation of GL accounts for both P & L and Balance Sheet items.

Creation of Master Data for Vendors-Accounts Payables and Customers-Accounts Receivables.

Customizing Document types, Number Ranges, Screen layout rules.

Definition of House Banks and Automatic Payment Programs.

Definition of Chart of Depreciation, Asset Classes & Number ranges.

Work Experience :-

Present Employer

TATA Business Support Services Ltd.

Designation = Customer Relation Executive

Location = Cooch Behar

Period = From 17th August 2017 to 10th December 2019 Administrative Manager Job Responsibilities:

Supports operations by supervising customer; planning, organizing, and implementing operation. Administrative Manager Job Duties:

• Versatile professional with excellent organizational skills.

• Capable of managing multiple tasks simultaneously and meeting tight timelines.

• Hired, trained and supervised small team of administrative staff members.

• Top level communication, writing and research skills.

• Designed spreadsheets, slide shows, presentations, charts, graphs and other documentation as needed.

• Handled office cash receipts and petty cash drawer.

• Maintained and organized staff calendar / reminder system.

• Prepared company literature, documentation, expense reports, presentations and any press release. MRINMOY DEB 2

Previous Employer

A Vodafone India Ltd.

Designation = Customer Service Officer

Location = Cooch Behar

Period = From 07th April 2015 to 31st May 2017

B Paul’s Multideal Pvt. Ltd

Designation = Collection Executive (Loan/Recovery/FI)

** (Arrange legal matters like Searching & Valuation of property) Location = Coochbehar

Period = from 01st Aug 2013 to 25th Feb 2015

C ICICI Bank

Designation = Customer Contact Officer (Loan/Recovery) Location = Guwahati (Assam)

Period = from 02th Jan 2012 to 30th Jun 2013

Area of interest:-

Sales, Finance, Banking & Customer Service.

Assets:-

Firm Decision & Flexible.

People oriented and like working in a planned manner.

Loyal and smart working.

Good listener & Observer.

Computer literacy:-

I have completed Diploma in Hardware Technology from Webel Informatics Ltd Govt. of W.B. I have completed Diploma in Desk Top Publishing from Webel Informatics Ltd Govt. of W.B. I have completed Certificate course in Information Technology Application from Youth Computer Training Center Govt. of W.B.

Hobbies :-

Listening music, Playing Cricket, Exploring new places Declaration:

I am also confident of my ability to work in a team & the information furnished above is true to the best of my knowledge and belief.

PLACE: - Cooch Behar (MRINMOY DEB)

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