Manager Design
Resume:
JOHN RYAN DELA PEÑA RAMOS
Associate Manager
Unit 1201 Tower 3 Light Residences Mandaluyong City
Mobile Number: +639**-***-****/+639**-***-****
Email Address: **.**.*****@*****.***
Personal Information
Nationality : Filipino
Date of Birth : May 6, 1984
Gender : Male
Civil Status : Married
SUMMARY
13 years of experience on both Application/Production Support and Application Development/Design on one of the leading European Banks.
Excellent Analytical skills and can work under pressure.
Skilled in Administrative, Functional and Technical tasks.
Excellent Communication skills and can translate Functional to Technical terms or vice versa (written and verbal).
Excellent leadership skills (Servant Leader) and a good team player, have positive influence on team members.
Innovation, People Champion and always drive for process improvements.
Developed great working relationship with clients.
Enthusiastic, hardworking and Self-motivated.
Willing to help others with their tasks.
Able to work in either Waterfall or Agile Methodology.
SKILLS SUMMARY
Knowledgeable in below fields:
Mainframe
COBOL
JCL
IBM-DB2
IBM-IMS
Compuware-File AID
CS IBM-TSO
ISPFCompuware-Abend-AID
CLIST/REXX/ISPF
CA-Endevor
SPAR
TWS
Expediter
SPANEX
CA Workload
Business Analysis
Agile
DevOps
RPA
Design Thinking
Excel VBA
Auto Hotkey
JIRA
Confluence
EXPERIENCE HIGHLIGHTS
Accenture Inc.
August 2006 – July 2020
Barclays Application Management Team – Core Banking (April 2006 to February 2016)
Application Support Roles and Responsibilities
Provide On call Support for Overnight Batch
Investigate Incidents and Ensures all SLAs are met
Investigate Problem records that require code fixes
Provide Data Adjustments
Design, Code, Test and Deploy problem records to fix recurring fails
Provide support to junior team members
Business Request Team Lead Roles and Responsibilities
Provide Data extracts to Projects or Remediation Exercise
Provide analysis in live issues and how to fix them
Provide data remediation
Review and provide feedbacks on new projects to be deployed (Application Acceptance)
Review all types of AM deliverables before implementation
Provide any support needed by the project and Onshore team
Provide analysis and recommendation to optimize Batch and Online performances and lessen the Operational cost of the client
Provide KTs, create KT Documents to Upskill new team members
Highlights
Established the Business request processes and created tools in and resulted on the creation of a new sub team. Before, this type of request only happens once a month, once his team was established, they’re now implementing 3-4 request per day.
Sent onshore (UK) to lead the account remediation exercise in which 10 years’ worth of data needs to be analyze across all retail accounts. After this, he was now able to perform new remediation exercise in which he did the Analysis, Investigation, Design, Code, Test, Implement and Support this type of exercise. If these remediation exercises were not done, there will be a huge Legal and reputational damages that may hit the bank.
Business request team was the 1st to implement Agile Team Practices like DSUM and Retrospective Meeting. They even Develop their own version of a Kanban and was able to automate the logging of each request from email via RPA.
Well recognized by their clients and the Business request team have a perfect score on Client satisfaction survey.
Barclays Application Development Team – Core Banking/Ring Fencing (March 2016 to Present)
Designer Roles and Responsibilities
Gather and analyze requirements for new projects
Discuss requirements and required changes to clients/Project Managers
Create both High level and low-level design documents
Provide KTs to his new projects to AM team (Application Acceptance)
Provide Support for Build, Test and Implementation
Design Lead Roles and Responsibilities
Provide Impact Analysis on new Projects
Provide estimates and assigned design tasks within the team
Review and provide sign offs for all types of AD Deliverables
Ensures all projects are implemented on time and minimize issues
Provide KTs, create KT Documents to Upskill new team members
Provide Status Updates/Reports to Clients and Stakeholders for the team
Highlights
Sent to onshore even he’s just new with the Design team to be part of the ring-fencing project for the client.
Due to his design contributions, his worth ethic and quality of his deliverables, he was immediately assigned as a Design Lead to the Application Development team.
He handled regulatory projects with tight deadlines and was able to deliver on time with minimal support from the onshore team.
The team had a perfect score to the Client satisfaction survey due to his leadership and drive to be innovative.
Innovation Team Member/Lead (April 2012 to present)
Roles, responsibilities and Highlights
Help all the teams within the project to improve their process or create tools for them
Ensure the Monetary Savings target of the project are always met
Create tools for both BAU and Administrative tasks (MF tools, Excel VBA, RPA)
Design Thinking Coach (Won Company’s Annual Award due to his contribution as DT coach)
Agile Team practices practitioner
DevOps trained
Block Chain/ Ethereum trained
Business Analysis trained
JIRA administrator
Confluence Administrator
Client will adapt the process he established offshore with regards to the use of JIRA and Confluence
Created a JIRA tasks Bulk Uploader tool.
EDUCATION
Bachelor of Science in Industrial Engineering
Adamson University
San Marcelino, Manila
2001 – 2006
CHARACTER REFERENCES
Rinette T. Rodriguez
Manager
Metrobank Philippines
Jade Mayred Gurtiza
Manager
Accenture Inc.
Sherwin Marius Alvarez
Associate Manager
Accenture Inc.
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