Customer Service Agent
Resume:
Nokuthula Hellen Mhlangula
Carrington Heights Durban 4001
065-***-**** - 031-***-**** (House Number)
**************@*****.*** – ************@*****.***
CAREER OBJECTIVE
My objective is to continue showcasing my skill. It is also to build a strong term career in Health and Government industries with opportunities for career growth.
To enhance my educational and professional skills in a stable workplace.
To obtain employment with a company that offers a positive atmosphere to learn as well as to implement new skills for the betterment of the organisation.
To bring my strong sense of dedication, motivation and responsibility the company, and to utilise my skills in my qualifications obtained at the University of KwaZulu-Natal, Howard College.
RELEVENT SKILLS
Interpersonal Skills- Build rapport with a wide range of people. Understand issues from another person’s point of view.
Organisational Skills- Work well under pressure.
Work on a number of priorities, time management.
Teamwork- Appreciate differences from others and contribute constructively to the tasks as a team or a leader.
Problem Solving Skills- Apply analytical skills to solve business and technical problems.
IT Literacy- Use office software, spread sheets, databases, internet.
Use keyboard skills.
Customer Service Skills- know that customers must be treated the same way that you would like to be treated.
Have the attitude of “I care for my customers and I can help them”
CARRER HISTORY 2 Years
Real Estate Agent for Remax Address Durban
Customer service and client analysis (Psychology)
Training (EAAB Logbook training for 1 year)
Marketing the Company as a whole, and myself as an Agent
Networking with conveyancing attorneys and different lawyers.
EDUCATION AND QUALIFICATIONS
EDUCATIONAL QUALIFICATION
Name of School : Estcourt High School
Highest Grade Passed : Grade 12
Year : 2007-2011
Subjects Passed : English, IsiZulu, Life Orientation, Maths
Literature, Biology, History, Geography
OTHER QUALIFICATIONS
Name of Institution : University of KwaZulu Natal
Howard College Campus
Year : 2012-2014
Qualification Completed : Bachelor of Social Science in General
Psychology and Anthropology
REFERENCES
Sonto Mbeje *************@*****.***
Previous tutor in University of KwaZulu-Natal
Neli Tzvetkov ****.********@*****-*******.**.**
Estate Agent at Remax Glenwood
Themba Ntenga ******.******@*****-*******.**.**
074-***-**** or 076-***-**** 031-***-****
Hundred Per-cent Agent at Remax Address Glenwood branch
Contact this candidate