Customer Service Front Desk

NAME- TIJANI OLAYINKA

ADDRESS-ROAD * IKOTA BRIDGE LEKKI AJAH

Mobile no- 081******** Email: *****************@*****.*** Personal profile

I am a friendly customer service officer with a passion for a retail and business. My studies and my previous work experience have all been in these areas, and I am currently looking to progress my career in a more challenging role. I have excellent communications skills which have enabled me to build strong relationship with customers, colleagues and external supplier. I have the ability to supervise, manage and motivate other team members.

ACHIEVEMENT

More than two years of relevant work experience

Project supervisor on various occasions at work

EDUCATION

2014-2016 OND Computer science Crown polytechnic

Grade achieved: 3.26(upper credit)

2006 SSCE Osun state unity school

2018 BSC computer science (in view) University of Ibadan EMPLOYMENT

2018 CUSTOMER SERVICE OFFICER FIRSTBANK

Main duties performed

Dealing with customers face to face, over the phone and via email Answers questions about account types and banking product Assist customers who are victim of fraud, theft or identity theft Check customer status of account and track check payment. 2019 till date BANK TELLER(CASHIER)

ECOBANK

Main duties performed

Handling customers transaction

Provides account services to customers by receiving deposits and withdrawals

Perfoms fx transactions e.g western union, telex money gram etc

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