Resume

Faiyaz Ahmad

Current address: FAQ, Sohar, Sultanate of Oman, Phone: +968-****-**** – Oman)

Permanent address: S2/178, 3rd floor, Old Mahavir Nagar, New Delhi – 110018

+91-943*******, Email: adeu33@r.postjobfree.com

*Current Visa – Al Nahdha Overseas LLC till 27th May 2022

*Immediately available to join

Summary

Energetic commerce graduate professional seeking a position of Business Analyst in your valuable firm. Equipped with board knowledge of concepts and strategies to yield the best possible financial outcomes in all areas. Familiar with documents management, process mapping, process improvement and related software programs. Proficient with communication, multi-tasking and issue resolution with solid track record of success in previous companies for customer/Client service. Expertise & Key Skills

- Track KPI metrics and predict future trends.

- Assist co-workers/team quarterly and year end closing to meet the target.

- Strong analytical skills with ability to manage complex issues and large amount of data.

Document Management

- Registration records, expiry, Projects data & internal/external reports.

- Type letter and descriptive email.

- Provide exceptional clerical support to senior managers.

- Managed financial statements and organize data for executives.

Personal Skill

- Study current process issues and develop innovative solutions to improve workflow, maximize efficiency and increase productivity.

- Knack for spotting trends and discrepancies in data.

- Create new methods for reducing errors when data is input in system.

- Application friendly and able to learn new software programs quickly.

- Good Communication skills. Smart and presentable. Highlights:

a) Variance analysis.

b) Accurate forecasting.

c) Financial reporting expert.

d) Risk Management.

e) Dispute Management.

f) Superior research skills.

g) Process automation.

h) Completed my yellow belt project on turnaround time reduction in automation process. i) Awarded two times for best quarter awards.

j) Got a lot of appreciation throughout the year.

k) Showing extra effort helped me to get the promotion before the tenure of 24 months. l) Expert in MS Office package and especially in excel, Power Point & Ms Word. Work History

5. Al Nahdha Overseas LLC.

Tenure : From May’18 to 20th July 2020

Designation : Business Analyst

Region : Sohar, Sultanate of Oman.

Job responsibility : Analysis of business trend and coming up with innovative ideas to improve the process and productivity.

Reference : Mr. Akeel Khatri (Operation Manager) +968-******** Job Profile:

Directly reporting of Director and higher management.

Managing subcontractors and floating RFQs.

Making comparative analysis of quote received and presenting it to management.

Haring our company profile and looking for the possible JVs to make principal.

Coming up with new ideas of improvement.

Finding the hick-ups in the current process and resolving the with new process map.

Streamlining the process and setting up a stacks parameter for the employees.

Highlighting the business trends.

Keeping a track record of upcoming & ongoing projects in Oman.

Preparing the analysis of enquiry received through EPC.

Registration of our company to different EPC companies.

Supporting my team in preparation of prequalification documents & bids. 4. IBM INDIA PVT LTD.

Tenure : Feb’16 to May’18

Designation : Senior practitioner (Joined Feb’2016 as a practitioner & got promoted in Oct’17 as senior practitioner)

Region : New Delhi, India.

Job responsibility : Finance and accounts

Reference : Ms. Anandita Sharma (Senior Manager Ops) +91-981******* Application learnt:

a) Prime biller : Billing application

b) (OVI) One view International : Order details

c) (ICI) Integrated customer inquiry tool : Managed the customer requests over the ticket d) CSI : Escalated issue from customers.

e) SAP : Customer details payments and refund.

f) SAS : Preparing reports for management.

g) SDP : Terremark Cloud and colocation billing tool. Job Profile:

Worked for Verizon Business Solution O2C (Order to Cash) process.

Billing of hosting, managed hosting/WAN/LAN & professional services.

Preparing reports PPT for management review.

Achieved client set target of BRA09 (Billing Turnaround Time) from 1.2 to 1.

Successfully completed six sigma yellow belt certification on a project for processing the order through automation. Released 7 FT employees.

Worked under issue resolution specialist and resolved most of the escalated ticket raised by customers.

Got 2 ovation and once employee of the year award.

Assisting my team for timely improvement plan & trainings. 3. Pratibha Advertising Pvt Ltd.

Tenure : Feb’15 to Jan’16

Designation : Manager

Region : Jharkhand, India.

Job responsibility : Complete outdoor solution

Reference : Mr. Anant Prakash (Director) +91-933******* Job Profile:

Leading team members to help them for achieving their targets.

Forecasting monthly sales target and executing them in a given time frame with enhancing, existing figures.

Handling all facts of advertising division of the company.

Follow up with clients for their payments.

Communicates with Clients & providing information regarding new plan and offers.

Serving with Hoarding, Unipole, Kiosk and Branding to customers. 2. Call me Info solutions Pvt Ltd.

Tenure : Apr’13 to Nov’14

Designation : Manager

Region : Bihar, India.

Job responsibility : Yellow pages

Job Profile:

Leading team members to help them for achieving their targets.

Forecasting monthly sales target and executing them in a given time frame with enhancing, existing figures.

Handling all facts of advertising division of the company.

Follow up with clients for their payments.

Communicates with Clients & providing information regarding new plan and offers.

Working for Yellow pages advertising initiative for the first time in Bihar. 1. Dainik Jagran Prakashan Ltd.

Tenure : Jun’11 to Mar’13

Designation : Executive Space Marketing

Region : Muzaffarpur, India.

Job Responsibilities : Advertisement Marketing for News Paper Job Profile:

Co-ordination with clients for their advertisement planning in media.

Co-ordination with agencies to help their business growth and maximum business to Jagran.

Achieving more than 60 lacks target in a year.

Got awarded multiple times for exceeding expectation.

Organised many events by Jagran, sponsored by clients. Academic Qualification

Bachelor’s : B.Com (Accounts Honors) 2008-2011 (B R A B University) 12th Board : Science 2006-2008 (R.D.S College)

10th Board : 2006 (Abeda High School)

Personal Information

Date of Birth : 28th January 1991

Father’s Name : Israil Ahmad

Marital Status : Married

Nationality : Indian

Languages Known : English, Hindi, Urdu & Arabic.

Hobbies : Interact with new people and generating new ideas. Permanent Address : L.N. Road, Islampur, Muzaffarpur, Bihar- 842001 Passport Number : M0893663 (Valid till Aug’2024)

*Note: Currently staying in Al Nahdha’s family accommodation in FAQ, Sohar with my wife. Declaration

I declare all the above information is true to the best of my knowledge and belief. Your consideration will definitely going to express my efficiency towards work and I assure you that I would be an asset very soon for the company.

Place:

Date:

(Faiyaz Ahmad)

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