Engineer Quality
Resume:
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Work History
Position : Production Engineer
Company : EA-Connect Pte Ltd
Location : Singapore
Nature of business : Assembly of low-volume, high-mix technology products
Period covered : February 2016 to March 2020
Responsibilities
1.0Maintain continuous operation of production through basic troubleshooting and repair of production equipment.
2.0Incoming quality assurance through parts inspection and testing
3.0Outgoing quality assurance through parts inspection and testing
4.0ISO9001 internal audits
5.0Preparation for ISO surveillance audits
6.0Visit suppliers for improvement of parts
7.0Attend to customer audits
Position : Customer Quality Support Engineer
Company : Sanden International Singapore Pte Ltd
Location : Singapore
Nature of Business : Manufacture Of Compressors For Automotive Airconditioning
Period Covered : February 2008 to February 2016
Responsibilities
1.0Attend to and reply to customer complaints, quality- and technical-related inquiries, and requests.
2.0Coordinate with and lead internal cross-functional teams in addressing customer complaints and formulating corrective and preventive actions.
3.0Failure analysis on defective parts returned from customers.
4.0Summary of and reporting to the organization product performance in the field in terms of ppm and number of customer complaints.
5.0Training of current and new QA engineers.
6.0Collection of customer feedback through Voice Of Customer methodologies. This involves feedback from and technical training of workshop technicians, dealers, and distributors.
Position : Customer Quality Support Engineer
Company : Philips Electronics and Lighting, Inc.
Location : Philippines
Nature of Business : Manufacture/Assembly of Optical Storage (CD-RW) Drives
Period Covered : December 2000 to July 2004
Responsibilities
1.0Production line audits and requests for, monitoring of, and follow-up on necessary corrective and preventive actions on nonconformities
2.0Handling of customer complaints and feedback of the same to Production
3.0Support of customer requests, such as reports, inquiries, etc.
4.0Customer site visits
5.0First Article Inspection
6.0Monitoring of shipped products quality in customers’ production belt as well as in end customers’ level and feedback of the same to Production
7.0Review of Production performance, and request for and monitoring of quality improvement actions by Production
8.0Support of and preparation for customer visits and coordination with Operations with respect to actions towards customers’ audit findings.
Position : Supplier Quality Engineer
Company : Philips Electronics and Lighting, Inc.
Location : Philippines
Nature of Business : Manufacture/Assembly of Optical Storage (CD-RW) Drives
Period Covered : May 2000 to December 2000
Responsibilities
1.0Supplier audits and requests for, monitoring of, and follow-up on necessary corrective and preventive actions on nonconformities
2.0Monitoring and assessment of suppliers performance through such quality indicators as lot acceptance rate, in-process ppm level, cpk, etc., and feedback/communication of the same towards suppliers
3.0Initiation of and follow-up on status of requests for supplier corrective actions on non-conforming materials and monitoring of corrective actions effectiveness
4.0Supplier qualification
5.0Product quality agreements with suppliers
Position : Senior Supplier Quality Engineer
Company : Hitachi Metals, Inc. (Luzon Electronics Technology, Inc)
Location : Philippines
Nature of Business : Manufacture of Magnetic Heads for Hard Disc Drives
Period Covered : June 1997 to May 2000
Responsibilities
1.0Suppliers qualification surveys and audits
2.0Management of incoming inspection
3.0First article inspection and evaluation of new and/or modified raw materials for qualification purposes
4.0Monitoring and assessment of suppliers performance through such quality indicators as lot acceptance rate, in-process ppm level, cpk, etc., and feedback/communication of the same towards suppliers
5.0Maintenance of incoming inspection equipment
6.0Correlation activities with suppliers on critical parameters
7.0Requests for and follow-up on supplier corrective actions
8.0Failure analysis and evaluation of materials-related in-process rejects
9.0Line functionality and reliability evaluation of non-conforming raw materials
10.0Specifications review and orientation/training of relevant personnel
11.0Gage Repeatability and Reproducibility (GRR) studies
12.0Others: Participation in internal systems audit as member of ISO9001 and ISO14001 audit teams.
Position : Outgoing Quality Assurance Engineer
Company : Hitachi Metals, Inc. (Luzon Electronics Technology, Inc)
Location : Philippines
Nature of Business : Manufacture of Magnetic Heads for Hard Disc Drives
Period Covered : July 1996 to June 1997
Responsibilities
1.0Formulation, implementation, maintenance, and improvement of outgoing product inspections
2.0Direct supervision of outgoing quality assurance inspectors
3.0Handling of customer feedbacks/complaints, which involve analysis and evaluation of product/s encountered/detected in customer production belt and initiation of appropriate corrective and preventive actions in 8-Disciplines format
4.0Monthly production planning with production and planning departments
5.0Correlation activities with customers on critical parameters
6.0Specifications review and orientation/training of relevant
7.0Maintenance of outgoing inspection equipment in the form of (automatic, software-based) calibration, stability checks, and simple troubleshooting
8.0 GRR studies of all parametric/dimensional outgoing quality inspection equipment.
9.0Others: Participation in internal systems audit as member of ISO9001 and ISO14001 audit teams
Position : Quality Systems Engineer
Company : Allegro Microsystems Philippines, Inc.
Location : Philippines
Nature of Business : Manufacture Of Semiconductors
Period Covered : June 1994 to May 1996
Responsibilities
1.0Formulation, implementation, maintenance, and improvement of quality systems
2.0Formulation, implementation, maintenance, and improvement of product mechanical tests
3.0Verification and analysis of non-conforming in-process products
4.0Initiation, formulation, and implementation of corrective and preventive actions in response to customer feedbacks/complaints
5.0Source-out of current state-of-art measuring equipment
6.0Measurement systems assessment in the form of GRR
7.0Technical studies and/or evaluations
8.0Implementation, maintenance, and improvement of statistical process controls
9.0Analysis and reporting of critical parameters cpk’s
10.0Participation in Failure Mode and Effects Analysis (FMEA) activities
Supplier Surveys/Audits, Customer visits Conducted
Survey : Pivot bearing manufacturing facilities, Thailand, Year 1999
Survey : Flexible printed circuit manufacturing facility, Thailand, Year 1999
Survey : Plastic packaging manufacturing facility, China, Year 1999
Survey : Shorting block manufacturing facility, China, Year 1999
Survey : Flexible printed circuit ass’y facility, Laguna, Philippines, Year 1999
Correlation : Actuator arms manufacture facility, Singapore, Year 1999
Audit : Magnetic heads manufacture facility, Malaysia, Year 1998
Audit : Metal stamping facility, Cebu, Philippines, twice in Year 2001
Audit : Metal stamping facility, Laguna, Philippines, Year 2001
Audit : Plastic parts injection facility, Laguna, Philippines, Year 2001
Visit to Customer : Customer support; LA, Calif., USA; Houston, Texas USA; Aug 2001
Visit to Customer : Customer support; Angers, France; Hasselt, Belgium; Oct 2001
Visit to Customer : Customer support; Shenzhen, China; Sep 2002
Visit to Customer : Customer support; Shenzhen, China; Sep 2002
Visit to Customer : Customer support; Iran, Malaysia, Indonesia, Thailand; 2008 to 2015
Education
College
School : University of Santo Tomas
Year Attended : 1987 to 1992
Degree : B.S. Mechanical Engineering
High School
School : University of Santo Tomas
Year Attended : 1983 to 1987
Elementary
School : Espiritu Santo Parochial School
Year Attended : 1977 to 1983
Trainings
TS16949 Auditor Certification (Singapore) 2013
Green Belt Six-Sigma (SQI, Singapore) 2013
Trainors’ Training Workshop May 1995
Internal Quality Audit Workshop Jun 1995
Advanced Statistical Quality Control Sep 1995
Test Measurements Evaluation Dec 1995
FMEA 1996
High-impact Visual Design 1996
Basic Writers’ Workshop Feb 1996
CSA Manufacture, Japan Sep 1996
ISO 9000 Auditing Course May 1997
CSA Manufacture, Japan Aug 1997
Environmental Management Systems Jan 1998
Basic Supervisory Development Program Mar 1998
Fire Brigade Training Mar 1998
Industrial Gases Safety Handling Jun 1998
Statistical Techniques for ISO 9001 Sep 1998
CD-Rewriteable Drives Manufacture, Belgium Jun 2000
CD-Rewriteable Drives Manufacture, Hungary Jul 2000
Personal Information
Age : 50 years
Date of Birth : 20 November 1969
Place of Birth : Manila, Philippines
Sex : Male
Height : 5’4”
Weight : 120 lbs
Last drawn salary : SGD 3850.00
Expected salary : SGD 4000.00
Availability for work : 01 May 2020
Curriculum Vitae
ALBERT Q. YAMSON, II
Contact tel. no.: +65 8713 4930/ +65 8379 8836
+63-912-***-**** / +63-995-***-****
e-mail address: *********@*****.***
Contact this candidate