JOSEPH ISRAEL NIGOS
Al Kannary Building Al Saad Phil Store
Mobile no. +974-********)
OBJECTIVE: Seeking a challenging career with a progressive organization which I can maximize my management skills, abilities and my quality assurance program development & training experiences.
Landmark Group Qatar
Senior Sales Retail
July 2015 – up to present
-Provide customers with information on available styles, sizes and colors.
-Assist customers through the display shelves and answer their questions regarding prices and availability.
-Assist and guide new joiner Sales Associate and do training also.
-Verifying Cashier price override and checking cancellation and changing items by customer.
-Performing the stock take and verifying and inventory of goods by counting accurately.
-Ensure the stocks take
-Assist customers in trying shoes on and provide honest feedback.
-Provide customers with information on discount or other promotional offers.
-Welcome customers as they enter the shoe store and engage them in conversation to determine their shoe buying needs.
-Ensure that the shoe display area kept clean and organized at all times.
-Order out of stock shoes from the warehouse before the retail stock runs out.
-Encourage customers to buy accessories such as socks, insoles and shoe polishes.
-Provide customers with information on return and exchange policies.
-Assist customers through the payment procedure by processing credit card and cash transactions.
Al Maha Arjaan Rotana Hotel Abudhabi, UAE
-Proper greeting, welcoming, directing guests appropriately.
-Answering screening and forwarding incoming phone calls.
-Receiving and sorting daily mail.
-Booking the Guest for any tour.
-Instructing the Guest of the Policies and Procedures of the hotel
-Making copies of all documents needed.
-Processing the payments cash or credit card or online booking.
-Providing excellent customer service.
Bench Retail Company, PHILIPPINES
Retail Sales Supervisor 2012 – 2014
-Stock shelves, counters or tables with merchandise.
- Set up advertising displays or arrange merchandise on counters or tables to promote sales.
- Stamp, mark or tag prices on merchandise.
-Obtain merchandise requested by customer or receive merchandise selected by customer.
- Accept payment and make change.
- Print all reports and record the amount of cash in register at the end of shift.
- Calculate sales discount to determine price.
- Keep record of sales, prepare inventory of stock and order merchandise.
Bayview Park Hotel - Manila, PHILIPPINES
Concierge/Bellboy 2011 -2012
-Assisting the guest in house and walk in guest in the hotel
-Assist the guest in any Tour arrangements and Transportation services within the city or province for tourism purpose.
-To be alert in all might accidents or incidents happened and informed immediately security officer
-To deliver all newspapers and letters or any courier documents needed by the guest.
-To answer the call inside or outside related to assist guest
-To assist the guest to call housekeeping for Laundry and cleaning purpose
COLLEGE GRADUATE WITH DIPLOMA:
University of Baguio, Philippines
Hotel Restaurant Management (HRM)
Date Graduated: 2010
HIGH SCHOOL GRADUATE WITH DIPLOMA:
Luna National High School, Luna La Union Philippines
Date Graduated: 2008
Proficient in Microsoft Office (MS Word, MS Excel, MS Power Point) and knows how to operate business machines such as fax, scanner, binding, typewriter, printer and etc.
Born on September 17, 1991 in Lepanto Benguet Baguio City Philippines, Roman Catholic in religion. Filipino citizen possesses good moral character. Dedicated professional and have strong determination.