Administrative Assistant Lean Six

TECHNICAL SUMMARY

IsoTrain, Attache, Sentinel, GMP Procedure, Microsoft Access, FoxPro, Facility Max, FME, Facility Focus, Peoplesoft, Buyways, Microsoft Office 2016, Word, Excel, Power Point, IsoTrain, Org Plus, Word Press, SharePoint,. Kronos, E-Learning, Allscripts, Meditech, Medaptus, Medical Transcription.

EMPLOYMENT HISTORY

Caregiver: 05/2010 to Present

2010 to 2012: Caregiver for my Dad who had Prostate Cancer (part-time)

2012 to 2020: Caregiver for my Mom with Parkinson's Disease (full time as of 8/18 to 4/1/2020 Mom went to a Nursing Home for long term care.

AbbVie Bioresearch Center, Worcester, MA QA Training Department 08/2015 to 08/2018

Administrative Assistant Sr. (Collabera Temp Agency)

Provided GMP support to Training Department

ISOtrain: Employee Set up, EHS Safety Assignments, Late Training Reconciliation

Attache: Developed New Courses from Attache in Isotrain Database

Process Improvement: 5S'd QATD Space, Initiated Just in Time Process

Initiatives: Improving Onboarding Process, Cultural/Assimilation for Singapore Team

File Project: 5S'd Team Files by year, subject and subject matter expert.

UMass Medical School, Worcester, MA Graduate School of Nursing 01/2015 to 06/2015

Administrative Assistant II (Grant Funded)

Provided Administrative Support to the Graduate School of Nursing CoGem's Grant Project

Coordinated Presenters and Sites for Educational Modules

Scheduled meetings, trainings.travel, processed invoices, purchase orders, maintain office supplies

PowerPoint Presentations, updated

UMass Memorial, Worcester, MA Division of Transfusion Medicine 07/2014 to 01/2015

Executive Administrative Assistant (KNF&T Placement)

Provided Executive Support to the Division Chairman.

Scheduled meetings, conferences & lectures

Patient Billing, Travel Arrangements & Reimbursements

Created Power Point Presentations

MBH Global Ventures, LLC, Worcester, MA 01/2013 to 01/2015

Internet Marketing, Advertising & Customer Relations

Advertising for Fortune 500 Companies

Virtual Assistant: Calendars, edited documents, sent emails out and created webpages

Project Management: Maintained budgets and made sure project needs were met

Inventory Control for E-Commerce Store

Customer Service - Scheduling Appointments, Dealing with Customer Complaints

May 2010 to December 2012

UMass Memorial, Worcester, MA Process Improvement - (CITC) 05/2010 to 12/2012

Executive Administrative Assistant

Established CITC from date of the department was established with Director of CITC.

Procured office furniture with no furniture budget. Ordered all office supplies, phones, cell phones, etc.

Processed all invoices, contracts, travel expenses, membership dues, and subscription renewals.

Developed a Brown Bag Lecture Series. To get the CITC Department out in front of UMMHC

Developed training program in E-Learning

Provided executive support to 3 Directors, Director of Performance Improvement (CITC), Director of Performance Improvement (Analytics) and the Director of Publicly Reported Measures

Handled Confidential Information between Sr Leadership, both internal and external departments, using judgment and discretion.

Organized and arranged all Six Sigma Lean Training Events; conference rooms scheduling, set up with required materials

Developed PowerPoint presentations for executives and process improvement specialists

UMass Medical School, Worcester, MA Facilities Management 05/1996 to 05/2010

Administrative Assistant III

Provided administrative support to the Associate Vice Chancellor Facilities Management, Associate Director of Facilities Engineering and Business Manager/Administrator.

Managed calendar for high-level meetings for AVC and all New Construction Projects.

Handled all Human Resource activities for 350 employees. Responsibilities included creating position requisitions, developing job descriptions, maintaining departmental organizational charts, managing FMLA’s, handling payroll, monitoring the FTE budget, and maintaining database of all personnel information.

Trained all new hires on UMass Medical School Policies and Procedures as well as Facilities’ computerized Work Order Management Systems.

Assisted with departmental budgets.

UMass Medical School, Worcester, MA Human Resources 05/1996 to 05/2010

Compensation and Retirement Specialist

ACADEMICS

Quinsigamond Community College – Partial Credit towards BS

Salter’s College – 2 Year Medical Certificate Program

North High School – Worcester, MA - Diploma

PROFESSIONAL DEVELOPMENT

• Working towards Green Belt - Lean Six Sigma

• Yellow Belt Lean Six Sigma Trained, 6/18/2010

• White Belt Lean Six Sigma Trained, 6/4/2010

• Access Levels I & Level II– Certificate

• Crystal Reporting XI - Level I – Certificate

• Excel – Advanced – Certificate

• Foundation of Management Certificate

• Administrative Support Certificate Program

• Resource Scheduler Database for Scheduling Rooms as Resources

ADDITIONAL ACCOMPLISHMENTS

• Implementation Team – Facilities Focus & Peoplesoft

• Bench Mark Team – Projectix for Human Resources

• Comecc – Coach & Solicitor, 2000 - 2009

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