Sales Representative Service
Resume:
Angie Ruiz
Chicago, IL *****
***********@*****.***
Professional overview
Bilingual Customer service/sales representative with 10+ years of experience in a fast-paced business office setting. Proficient in Microsoft, Excel, QuickBooks, Rome
& CCC1; Outlook systems.
Summary of Skills
● Extensive experience with accounts receivables.
● Critical thinker
● Highly organized with superior attention to detail
● Good at building and retaining customer relationships
● Frequently evaluates existing systems upgrades and new processes Work Experience
Arts’s Auto Rebuilders
Oct 2014 to Present
Estimator/Assistant Manager
Write Collision estimates providing repair cost estimates, Job Duties include inspecting Damaged vehicles, writing estimate reports and submitting reports to insurance companies. We provide the US Post Office with our services and helping them with their Maintenance. we make sure they get their inspection / oil changes and sent back to the station on time.
Accounts payable & receivables, Office duties, Call customers on a daily basis to update them on the process of their vehicle for Insurance such as Allstate & State farm to keep our numbers up, assist customer with their concerns & any questions they may have to keep them happy & satisfied, Process payments, help maintain office organize
& clean for our customers, assist with moving vehicles in & out of the shop when needed. Post auto parts in Rome system.
Customer Service representative
July 2013 to Oct 2014
Farmers Insurance Group-Hiawatha IA
Customer Service Representative
Demonstrate effective welcoming of visiting customers, Trained/Mentored new agents to the Farmer’s culture. Assisted with agent system startup & with career conversion after agents have met their goal. Making & confirming appointments, Quote for new reserve agents, Handle cash/credit card payments, make bank deposits as needed. Secretary/bookkeeping
May 2005 to May 2011
Miguel’s Construction, Inc.-Toledo, IA
Updated confidential employee banking information with accuracy and speed. Maintained accounts, receivables, electronically documented paperwork. Processed bank reconciliations and financial reports to verify practice of proper due diligence. Handled cash and deposits using the proper accounting procedures and documentation. Entered weekly sales and customer count sheets for review by management, researched and resolved collections and billing disputes with tact and efficiency. Education
Thomas Kelly High School 2001
●
●
● Bilingual:
● Spanish, English.
EDUCATION
1998/2001 Kelly High School Chicago IL
●
REFERENCES
Anayeli Gallegos
Insurance Producer
Tania Ramirez
Loan Officer
Alejandra Terrazas
Sales
Angie Ruiz
2510 W 46th Pl
Chicago, IL 60632
***********@*****.***
Contact this candidate