Veronica Ganzon Orina

***** ********** ***** *.*. Calgary, AB, Canada, T2W 1S5

403-***-****

adetyy@r.postjobfree.com

Objective Seeking a Health Care Aide position where I may be able to employ my compassionate nature and skills in providing quality care to assist clients. Summary of

Qualification

*Certified Healthcare Aide

*Excellent communication skills, both verbal and written

*Strength in analyzing, problem solving and decision making

*Passionate in helping people and providing quality care

*Excellent interpersonal and communication skills

*Skilled in basic computer (Microsoft Office)

Experience Personal Care Assistant

Manor Village Life Centers at Varsity

January 2018 - April 2020

● Help residents with bathing, oral hygiene, grooming, getting in and out of bed, standing and walking

● Document residents' behavior in terms of mental status, sleeping and eating patterns

● Encouraged and helped residents in order to increase social contact.

● Recognized and reported abnormalities and/or changes in patients' health status to case manager

● Monitored and assisted residents through individual service plans modulated by the facility.

Medical Office Assistant

Pacific Place Medical Center

November 2017 –

● Demonstrated ability to interact with nursing assistant trainees and medical professionals from diverse cultures and backgrounds.

● Accurately collecting information and personal details about patients.

● Answered multi-line phones provided information to callers, took messages, and transferred calls to appropriate individuals.

● Transmitted lab orders, tests, physician notes or medical records by fax.

● Assisted doctors, scheduled appointments, processed and filed patient's records.

Health Care Aide Practicum

AgeCare Glenmore, Calgary

● Intensive five-weeks practicum experience specialized in complex care with dementia residents at AgeCare Glenmore

● Assist residents with activities of daily living,feeding,bathing,grooming and oral care.

● Assist clients with transportation and mobility i.e mechanical lifts, ceiling lifts and sit and stand

● Document, observe and report any changes to the client’s condition

● Performed and documented client’s vital signs, urine output

● Maintained safe, secure, and friendly client environment by following the health care plan,policies and procedures

Service Crew

Wendy’s 37th St. SW Calgary

December 2015 – November 2017

● Help customers to settle down and also take their orders

● Process customers’ orders and generate their bills

● Assist kitchen staff

● Maintain safe, friendly and secure environment of the store

● Provide answers to queries presented by clients regarding service and offer made available by the restaurant

● Serve and pack warm foods to the customer in an effective manner Education ABM College of Health and Technology December 2016- May 2017 Calgary, Alberta

Alberta Health- Health Care Aide Program -564 hours Far Eastern University, Philippines June 2012- November 2015 Bachelor of Science and Nursing

Certificates CPR- Level HCP, Standard First Aid & AED Canadian Red Cross -January 2020 It’s your Move Certificate -December 2016

Advanced Medication Certificate -February 2017

Palliative Care Certificate -February 2017

Carewest Supportive Pathways Certificate -February 2017 Introduction to Food Safety Certificate -February 2017 WHMIS Certificate -February 2017

Complex Foot Care Assistance Certificate -February 2017 Point of Click Care Certificate -February 2017

Award Student of the Month -March 2017

References Available upon request

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