Veronica Ganzon Orina
***** ********** ***** *.*. Calgary, AB, Canada, T2W 1S5
***************@*****.***
Objective Seeking a Health Care Aide position where I may be able to employ my compassionate nature and skills in providing quality care to assist clients. Summary of
Qualification
*Certified Healthcare Aide
*Excellent communication skills, both verbal and written
*Strength in analyzing, problem solving and decision making
*Passionate in helping people and providing quality care
*Excellent interpersonal and communication skills
*Skilled in basic computer (Microsoft Office)
Experience Personal Care Assistant
Manor Village Life Centers at Varsity
January 2018 - April 2020
● Help residents with bathing, oral hygiene, grooming, getting in and out of bed, standing and walking
● Document residents' behavior in terms of mental status, sleeping and eating patterns
● Encouraged and helped residents in order to increase social contact.
● Recognized and reported abnormalities and/or changes in patients' health status to case manager
● Monitored and assisted residents through individual service plans modulated by the facility.
Medical Office Assistant
Pacific Place Medical Center
November 2017 –
● Demonstrated ability to interact with nursing assistant trainees and medical professionals from diverse cultures and backgrounds.
● Accurately collecting information and personal details about patients.
● Answered multi-line phones provided information to callers, took messages, and transferred calls to appropriate individuals.
● Transmitted lab orders, tests, physician notes or medical records by fax.
● Assisted doctors, scheduled appointments, processed and filed patient's records.
Health Care Aide Practicum
AgeCare Glenmore, Calgary
● Intensive five-weeks practicum experience specialized in complex care with dementia residents at AgeCare Glenmore
● Assist residents with activities of daily living,feeding,bathing,grooming and oral care.
● Assist clients with transportation and mobility i.e mechanical lifts, ceiling lifts and sit and stand
● Document, observe and report any changes to the client’s condition
● Performed and documented client’s vital signs, urine output
● Maintained safe, secure, and friendly client environment by following the health care plan,policies and procedures
Service Crew
Wendy’s 37th St. SW Calgary
December 2015 – November 2017
● Help customers to settle down and also take their orders
● Process customers’ orders and generate their bills
● Assist kitchen staff
● Maintain safe, friendly and secure environment of the store
● Provide answers to queries presented by clients regarding service and offer made available by the restaurant
● Serve and pack warm foods to the customer in an effective manner Education ABM College of Health and Technology December 2016- May 2017 Calgary, Alberta
Alberta Health- Health Care Aide Program -564 hours Far Eastern University, Philippines June 2012- November 2015 Bachelor of Science and Nursing
Certificates CPR- Level HCP, Standard First Aid & AED Canadian Red Cross -January 2020 It’s your Move Certificate -December 2016
Advanced Medication Certificate -February 2017
Palliative Care Certificate -February 2017
Carewest Supportive Pathways Certificate -February 2017 Introduction to Food Safety Certificate -February 2017 WHMIS Certificate -February 2017
Complex Foot Care Assistance Certificate -February 2017 Point of Click Care Certificate -February 2017
Award Student of the Month -March 2017
References Available upon request