Design Designer

SUMMARY

Reinvention has been present throughout my career as an interaction designer. It started

when I reinvented my academic training from psychology into design. I have been entrusted with leading a different kinds of reinvention efforts by helping to create various design pattern libraries. This taught me about design systems and allowed me to develop strong relationships with different kinds of stakeholders. Most of my experience can be described as “enabling reinvention through user experience design”. Whether it’s breathing new life to existing financial mobile products, redesigning enterprise-level cloud management consoles or redefining what an optimal commerce experience can be for mobile, reinvention is at the core of my practice as a designer. EXPERIENCE

2019 - PRESENT ADOBE [SAN FRANCISCO, CA, U.S.A]

Interaction Design Lead

This role is focused on designing innovative commerce experiences for Adobe’s native mobile apps, as well as for web-based commerce flows.

• Currently leading the design of a scalable system that allows any Adobe native mobile app to implement a custom paywall for their product.

• Redesigned the bundling of offerings for the paywalls of 2 new Adobe iPad apps.

• Currently redesigning the checkout experience for Adobe.com on mobile web. 2015 - 2019 JP MORGAN CHASE [NEW YORK, NY, U.S.A] User Experience Design Lead

This role was focused on mobile payments: from a mobile payment app with pay-with-points capabilities, to a redesign of Chase’s own mobile point of sale products and other business- to-business mobile payment solutions.

• Led a team in designing the payment flow of Chase Pay: a digital wallet & payment app.

• Designed flows for strategic Chase Pay partnerships with Starbucks, Walmart and PayPal.

• Redesigned various existing capabilities of Chase Business Online as native & hybrid solutions for Chase’s current mobile application.

Diego Pulido 317-***-**** email: *****@*****.***

DIEGO PULIDO

• Led the redesign of Chase Mobile Checkout: Chase’s own point-of-sale solution.

• Designed the QuickPay web & mobile experience for business customers. 2014 - 2015 RACKSPACE [AUSTIN, TX, U.S.A]

User Experience Design Lead

This role was focused on supporting and enhancing various cloud-based offerings .

• Redesigned the user interface and flow for a dedicated server management application.

• Led Rackspace’s "Unified Design Language" project. Evangelized design best practices across Rackspace’s various products and created a design pattern library. 2011-2014 DELL [AUSTIN, TX, U.S.A]

Senior Interaction Designer

This role was focused on unifying the experience and interaction design of Dell’s enterprise software for managing various types of servers and equipment.

• Redesigned a web-based application in charge of managing power and temperature in data centers for small and medium-sized businesses.

• Designed the end-to-end flow and user experience of newly acquired caching technologies to existing Dell storage solutions.

• Assisted in the creation of Dell Enterprise’s first software user interface pattern library. EDUCATION

2006-2009 INDIANA UNIVERSITY-PURDUE UNIVERSITY INDIANAPOLIS, IN (U.S.A) Human-Computer Interaction MSc.

2000-2005 UNIVERSITY OF NEVADA RENO, NV (U.S.A)

Bachelor of Arts, double major in Psychology and French SKILLS

Sketch, Figma, Principle, Adobe XD, Axure, Framer, Photoshop, Illustrator, InDesign, HTML, CSS, PHP, MySQL, Javascript, JQuery, Fluent in English, Spanish, French, and Italian. Diego Pulido 317-***-**** email: *****@*****.***

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