NASIR KHOKHAR
***** ***** *** *** ******* VA ****7
703-***-**** *************@*******.***
PROVEN TRACK RECORD OF EXCELLENT CUSTOMER SERVICE,
CAPACITY TO CALM TOUGH CUSTOMERS, & EXCELLENT SKILLS
OBJECTIVES: Experience is learned, Dedication is expressed. I share both of these qualities; they demonstrate how excellent I can strive to be a part of this company.
EMPLOYMENT
EXPERIENCE:
Huntleigh Corp Wheelchair Assistant Dulles Airport – Washington- Aug 2009 – Present.
Greet all customers
Assist customers with wheelchair
Provided direct technical support (24x7)
Operations service management for client’s business & customer relation’s application
Gate Gourmet Security, Dulles Airport Washington- December 2012-November 2017
required to inspect, monitor, and screen all passengers to make sure that safety is maintained
Among professionals working on this place are Airport Security Officers and they are responsible for controlling the access of people and items to a plane
They check passenger baggage using X-ray devices to detect prohibited and dangerous items
Carrying out patrols in airports.
Resolving inquiries from passengers
Using metal detectors and X-ray devices
Assisting with emergency situations
Inspecting passengers.
G2 SECURE STAFF LLC Wheelchair Assistant IAD - May 2010-September 2013
Greet all customers
Assist customers with wheelchair
Provided direct technical support (24x7)
Operations service management for client’s business & customer relation’s application
5 Star Enterprise Manager/ Cashier Waynesboro-Virginia Date Oct 2006 – Aug 2009
Greet all customers who enter the store
Participated in the Risk Project designing and constructing a database to apply business rules and store data for Gas Station
Organize and order the supplies when needed
Lead and participate in cosmetic planogram team, ensure correct versions
Process all product received for the store merchandise remove old non-regularly carried product for return or markdown, re-merchandise, pull and process damages as needed
Perform all front store functions
Risk Strategy and Analysis department. I was performing duty of Manager, taking care of customers and performing duty of sales Representative.
United Bank Limited Gujarat Manager Office - Pakistan Date Oct 1988 - June 2006
Greet all customers
responsible for the administration and efficient daily operation of a full-service branch office
provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation
achieves individual and branch sales goals through new business sales, referrals and retention of account relationships
Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities.
EDUCATION:
High School Gujrat, Pakistan
License:
Private Security Service License
SKILLS:
Multilingual (English, Urdu, Hindi, Punjabi).
Nine years plus of customer service experience.
Over 3 years of experience in Gas Station, Development, Implementation and Maintenance of business applications in the financial, banking and out sectors.
Good knowledge of Analysis, Design, Development, Testing, and support of database/data warehouses
Strong experience in Software Development Life Cycle and Testing Methodologies
Provided technical support to the development team on technical and design related issues during the project life cycle.
Highly adaptive to a team environment and proven ability to work in a fast paced teaming environment.
References available on request.