Engineer Analyst

Career Objective

Experienced Software QA Engineer with over 10 years of experience in QA/QE testing techniques.

Key Experience Summary

Hands on experience in POS/RPOS, financial based systems, E-Commerce/E-Portal, Mobile App and Telecom/Networking layers testing

Proficient in all types of Testing Methodologies using both Manual and Automation Testing tools

Expert understanding of SDLC & STLC concepts & principles using agile scrum, kanban and waterfall methodologies

Proficient in writing test plans, test scenario, test cases, test execution results, traceability matrices and defect management

Proficient in creation & execution of complex SQL Queries

Highly focused, strategic, and motivated team player

Hands on experience in interacting with various external teams

Provided training and support to different team members both onshore and offshore teams

Excellent written and oral communication skills

Expert in problem solving, analytic organizational trouble-shooting, time management and negotiation skills

Technology Summary

Test Management tools: TestRail, Testlink, Zephyr, HP QC, Microsoft Office Suite & Visio

Bug tracking tools: JIRA, Bugzila, Mantis, PVCS

RDBMS: MYSQL, SQL Server, Oracle, MS Access

Operating System: Windows, MAC, Android, Apple’s iOS, Linux

Platform, Browsers and Apps Testing: Java, HTML, CSS, XML, JavaScript, IE, Safari, Mac Book, Chrome, Firefox, Mobile, iPad, Tablet, (POS/RPOS) Terminals, GUI, Cross Browser, Multi-site & Multi browser Testing

Testing Business Environment and apps: SAP, ERP, CRM, Hardware systems/Software apps like mobile, web/windows, client/server, e-commerce/e-portal and web services

Accessibility Testing: AChecker, VoiceOver, iOS & Android built-in accessibility settings.

Other Skills with Testing: Code Reviews & debugging, Risk, Release/build and Project Management

Automation: Selenium Webdriver with Java and JS, TestNG, Cucumber, Appium

CI/CD: Jenkins

RestAPI Testing: Postman Collection running, SoapUI (XML)

Performance Testing: Jmeter

Analytics: Splunk, Adobe Analytics, New Relic.

Crash Reports: Fabrics

Cloud Testing: Saucelabs

Accomplishments

Awards

- Throughout highest “Bonusly” points receiver

- Make a Positive Impact on Project

- Best QC in Closing Out the most number of Issues/bugs/Tickets

- Best QA of Managing POS/RPOS

- Best QA for Most Critical Issues identified and reproduce

Initiative

- Introducing QTP, SOAP UI tool for automated testing

- Introducing HP QC & TestLink tool for test suites, test plans, test cases requirements specifications & test results managed, maintained & integrated with Bug Tracking Tool “JIRA”

- Introduce the Mobile testing via Emulator/Simulator and mocking & stub data testing

- Introduce Charles proxy tool for server error codes, network connections, and pixel validation.

Career History

Senior Quality Assurance Analyst 2015 - Present

Publicis Sapient/RazorFish/Nurun Toronto, ON www.publicissapient.com

Lead QA Analyst Walmart Canada

2015-Present https://www.walmart.ca

-Worked as the Lead QA Analyst Walmart Canada App and Frontend website

-Managed the whole QA team

-Lead the team through launches with the client

-Released two successful apps for Walmart Canada for both android and iOS platforms:

-Walmart Online Ecommerce App with Grocery Check-in.

https://www.walmart.ca/en/mobileapp/online-shopping

-My Walmart store app with Scan & Go facility.

https://play.google.com/store/apps/details?id=ca.walmart.instoreapp&hl=en_CA

Walmart website big launches:

Walmart Grocery Pickup and delivery with cut-off time, Multi-save orders, Marketplace, Grocery Easy Reorder, Multi offers, Order Amendment, Localized Pricing, etc.

Performed functional, regression, accessibility, usability, UAT/Exploratory, UI, backend, load/performance, multi-browser, backend, bilingual (EN & FR) and integration testing in an agile scrum environment

Tools for Testing:

oSelenium Web-driver/I/O, Mocha JS, Java, and Appium for writing Automation scripts

oCI/CD - Jenkins

oGIT

oSaucelabs

oAndroid Studio and Xcode for debugging issues

oCharles proxy for server error codes, network connections, and pixel validation

oPostman for RestAPI

oFabric for Crashlytics Reports

ojwt.io for JSON debugger and also used JSON viewer for formatting

oAdobe Device Analytics

oOracle Endeca Experience Management for template testing

oNew Relic, Jmeter for Performance Testing

oZephyr and TestRail for Test Cases

oJira for defect management

oConfluence for documentation

oUrban-airship for Notifications

oBarcode generator for barcode scanner testing

oOther Tools: Developer tools for Debugger and inspecting elements, ADB Debugger, BrowerStack, Bluestack, fiddler, Junit, Vysor Mirror of Android, Cucumber, TestNG

Help in QA Automation processes, debugging Mobile Automation Test Suite

In agile sprint, writing automation scripts for both web and mobile using above tools like selenium and appium.

Participated in QA Meetups

Participated in daily and weekly agile ceremonies

Directly involved in Project Planning, release scheduling, provided test reports to all stake holders with risks.

Performed Exploratory\UAT and usability testing at Walmart Stores

Closely worked with marketing and digital teams which supports Omni-channel platform for app releases and different website releases like marketplace.

Senior QA Analyst Sanofi Pasteur CA & US

2020 https://www.sanofi.ca

Performed CRUX, functional, regression, UI and UAT Testing

Tools for testing:

oZeplin for CRUX verification,

oWhatFont Developer tool for inspecting and validations,

oJira for reporting and validating issues.

Daily and weekly meetings and discussion with team members and developers.

Directly involved in Project Planning, release scheduling, provided test reports to all stake holders with risks.

Senior QA Analyst AccessNow CA

2016 https://apps.apple.com/ca/app/accessnow/id1485306841

AccessNow App won the City of Toronto Accessibility Award in 2016

Performed accessibility, usability, functional, regression, UI and UAT Testing

Participated in daily and weekly meetings and discussion with team members and developers.

Mentor different QA team members to on-board on the release testing.

Directly involved in Project Planning, release scheduling, provided test reports to all stake holders with risks.

Quality Control Consultant/Software Test Engineer 2013 - 2014

TierOne Oss Technology Inc. Toronto, ON www.tieroneoss.com

Major Clients: Rogers, Allstream, Terago, Verizon

Testing performed on following Java Based Projects:

NET Portal Product, EPortal and NETMobile testing for Androids, Device and Connectors Testing for Allstream, Rogers CSM (Customer Service Management), Conversion of IPV4 to IPV6 for Rogers

Performed functional, regression, accessibility, security, UAT, UI, backend, load/performance, multi-browser and integration type of testing methodologies using agile scrum methodologies

Identify the bugs and reported in the Bug Tracking Tool “Jira”

Managed project with the team and trained the juniors and offshore team

Performed the complete manual, automated, load/ performance, GUI and Web Services Testing and used Unix/Linux commands for testing

Participated in daily and weekly meetings and releases for different clients

Created and executed Test Cases in Excel, TestLink and SOAP UI, generated Test Reports and updated the Test Plan for all above-mentioned projects

Created and executed the SQL scripts for backend testing for database verification and validations

Performed the load/performance testing for Circuit Reconciliation and Alarm Management

Participated in daily and weekly meetings and releases for different clients.

Senior Software Quality Assurance Engineer/Manager Karachi, Pakistan ->2010-2012

Northstar Technologies, Inc. [US based company] www.globalnorthstar.com

Major Clients: (When I joined it had 60 clients, later it got 200+ clients.)

Toronto Cricket, Skating and Curling Club, The York club, Harvard Club of NY, Union League of Chicago, Admiral Cove, Harvard Club of Boston, Cherokee Town and Country Club, Philadelphia Cricket Club, Detroit Athletic Club, Baltimore, Fountains CC, Quiznos, Delhi International Airport’s Duty-Free Shops

Testing performed on following Modules of Northstar Club Management System - Java Based Projects:

Point-of-Sale Systems, Ecommerce, Financial based Workflow Management Systems, Hospitality Industry (Front-desk, lockers, banquet halls etc)

Performed all types of testing (like accessibility, backend, UI, regression, UAT and integration & security testing) in STLC with agile methodologies. Also, performed testing on different platforms like mobile, IPad and (POS/RPOS) Terminals

Created and executed Test Plan and Test Cases in HP QC, TestLink and QTP, generated Test Reports

Managed release management with risks and release notes/docs for different clients

Worked with production support QA team and provide direct response/client issues to the client of Northstar for Club Management “with all aspects like using SQL queries.

Managed project with the team and trained the juniors and offshore team

Performed the complete manual, automated (plug & play), load/ performance and GUI Testing using QTP and JProfiler

Identified the bugs and reported in the Bug Tracking Tool “Mantis”

Conducted meetings and interviews

Also worked as an online employee as well

Software Quality Assurance Engineer/QA Lead

Prislogix Ltd Karachi, Pakistan www.prislogix.com

Projects: CRM, HMIS (Hospital Management and Information System) & BOR (Board of Revenue) Banking Sector (Tested financial and trading systems)

Managed, trained team and Performed manual testing using all types of QA methodologies in an agile based environment, design & developed the Test Plan & Test Case with Test Reports.

Conducted meetings and managed releases of client

Identified the bugs and reported in the Tracking Tool & used SQL Server as backend testing and .Net as frontend

Conducted meetings and managed releases of client

Identified the bugs and reported in the Tracking Tool & used SQL Server as backend testing and .Net as frontend

VOLUNTEER WORK And Freelance/Part-Time Work

IT Specialist, Rexdale Health Community Center, Toronto 2013

Tabulator Officer and Ballet Officer, Election Day, City of Toronto 2014

Part Time Remote QA at Pak Company and Testing Online Freelancing QA Projects 2013-2015/2020

Certifications

Selenium Webdriver with Java Basic-Advance+Frameworks 2020

Master XPath and CSS Selectors for Selenium Webdriver 2020

Accessibility for Ontarians with Disabilities Act (AODA) 2016

OCCUPATIONAL HEALTH & SAFETY AWARENESS TRAINING 2016

Education

Bachelors in Computer Science and Information Technology

NED University of Engineering & Technology, Karachi, Pakistan

Final Year Project and Internship:

CRM Based Application for United Bank Limited, Pakistan

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