Product Development Test Engineer

ERIC RANDALL WILLIAMS

Cary, NC ***** • 919-***-****

****************@*****.*** • linkedin.com/in/eric-r-williams/

PRODUCT DEVELOPMENT TEST ENGINEER

Diversified Product Development Test Engineer with expertise in NPI, hardware and software testing in development environments. Leverages analytical and problem-solving skills to successfully implement and manage new processes that improve quality and productivity while driving cost efficiencies. Familiarized with ISO 13485 and GMP of medical devices.

Technical Skills: Agile, Scrum, MS Teams, MATLAB, Python, LabVIEW, C++, C#, SQL, CSS3 and HTML5, PHP & MySQL, Java, EMC test equipment, ISO 9001 & ISO 17025.

Equipment: Spectrum Analyzer, Power Amplifiers, Keithley and Tektronix Lab equipment, EMC test equipment, SmartBits Traffic generator, Digital Lightwave Analyzer, MeterMate, Radian Standard, Fluke Metrology Grade Multimeter, Doble, WECO.

PROFESSIONAL EXPERIENCE

Elster – Honeywell, Raleigh NC 2017 - 2019

Senior Test Engineer

Qualified new electronic meters to internal, ANSI, IEC, FCC, ASTM, regulatory and industry standards. Created test plans and advised the design and Firmware teams on testing strategies, ensuring test results conform to applicable standards and determining whether product should be released to production. Coordinated with Hardware Lab technicians on testing the various standards.

Developed new way of using company testing equipment to find firmware bugs in products before going to production; save cost to company in returned inventory.

Completed 100% of testing for Marketing and Sales teams by implementing Sustaining and Customer Supporting Firmware updates.

Drove cost reductions of Qualification Testing down by negotiating costs with UL test labs.

WA Benjamin Electric Co., Los Angeles, CA (Raleigh NC satellite office) 2012 - 2017

Test Engineer

Qualified new technology of embedded power metering and energy management systems to ANSI C12 standards. Oversaw facility management to ensure the security and safety of the staff including logistics role to incorporate new component purchasing procedures and EMC/ANSI test report writing.

Increased hardware and software validation testing time by continually modifying LabVIEW test programs throughout product development cycle.

Doubled performance of test time by updating and configuring new LabVIEW equipment.

Consert, Inc., Raleigh, NC 2011 - 2012

Hardware Engineer

Qualified Intelligent Load Management metering products using ZigBee and HAN technologies to various UL, ANSI, and FCC product standards. Provided and documented engineering resolutions pertaining to technical issues for Project Managers, Software Development, Manufacturing, Marketing and Sales teams from internal and external customers.

Ensured that Quality Assurance and Quality Control for Software and Manufacturing of the product met the standards for test results throughout the product development cycle.

Revitalized RMA processes, analysis, debugging, Root Cause Analysis for product development and customer returned products, then provide Corrective and Preventative Actions.

Eric R. Williams 919-***-**** Page 1

Alcatel-Lucent, Co., Raleigh, NC 2006 - 2010

Hardware Engineer

Qualified Fiber to the User broadband access products to various GR, ANSI, ETSI, FCC and environmental standards, through all stages of the product development cycle including EMC and Safety testing and coordination of EMC and Safety certification of Optical Telecommunications devices being tested at UL test labs. Provided technical support to software development department and Managers to ensure success of projects, including root-cause analysis and component changes.

Increased hardware and software validation testing time 25% faster by determining which parts of the standard were necessary to test to.

Completed 100% of testing for Marketing and Sales teams by implementing root-cause analysis and implemented allowable changes as needed while devices were under test at UL test labs.

Square D/Schneider Electric, Co., Knightdale, NC 1996 - 2006

Electrical Engineer

EMC Test Engineer managing daily operations of the EMC lab. Provided engineering support for Development Engineering, Product Engineering, Marketing, and Advanced Manufacturing staff through all product development phases.

Conducted RF testing and troubleshooting of new and existing products for compliance towards the following standards: IEEE, IEC, ANSI, CSA, NEMA, UL and CISPR.

Created all the technical documents for EMC lab to be qualified to the ISO 17025 Standards.

Provided expertise to internal auditing groups within the company to continue compliance to ISO 9001 Standard.

EDUCATION, CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Bachelor of Science, Electrical Engineering; Old Dominion University, Norfolk, VA

Green Belt in Six Sigma

Classified Security Clearance

ISO 9001 Auditing training

ISO 17025 Auditing training

NEBS Certification

IEEE EMC Society

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