Manager Contact Details
Resume:
Private and Confidential
CURRICULUM VITAE OF SECHABA SEEKANE
SURNAME Seekane
NAME Sechaba
ID NUMBER 850**********
MARITAL STATUS Married
HOME LANGUAGE S.sotho
OTHER LANGUAGES English
S. Sotho
Afrikaans (understanding ability)
Zulu
Tswana
HEALTH Excellent
Drivers Licence B (08)
CONTACT DETAILS
Mobile phone
Telephone
Fax
Address
*.*******@*****.***
1765 Essenwood Estate
Essenwood Crescent
Noordwyk Ex 31
Midrand
1687
DATE OF BIRTH 14 August 1985
GENDER Male
NATIONALITY South African
QUALIFICATIONS /
EDUCATION
Registered NQFL 4 STI Skill Programme with Moonstone 2020
Operations Management with Varsity College 2017
Regulatory Exam (RE5) 2015 with Moonstone
Orientation, N1, N2
N3 Computer Literacy
Itemoheleng Campus 2005
Courses:
Engineering Trade Theory
Engineering Drawing
Engineering Science
Mathematics
High School Institution
New Horizon-College
Subjects:
S. Sotho
English
Science
Mathematics
Private & Confidential Page 2
Biology
Geography
Computer Practice
Grade Passed:
12/ Equivalent
COMPUTER SKILLS
EXPERIENCE
Microsoft Word
Microsoft Excel
Microsoft Outlook
Windows Explorer
Adobe Reader PDF
Internet Explorer
SAP System
ESS System
CICTelephone
TIA system
QueueMetrics
Ticketing System
VS Finder
Support Desk
SAGE system
Pursuit system
IMS system
AA Link
Dreamtec system (FAM)
SA Underwriters: Current Employer
Roadside assistance(The HUB) Consultant 10th February 2020 Duties:
Arrange roadside assistance
Request standby (SAPS from AA or FAM)
Capture New Claims
Appoint Assessor
Customer Service
Answering calls on behalf of other department
Taxi and Transportation Underwriting Managers
Commercial Claims Consultant 26th February 2018 until 30th November 2018
(Retrenchment)
Duties
Requesting bordereaux payment from insurer
Authorising Claims
Registering Claims
Rejecting Claims
Write-Off Claims
Validating claim
Appointing assessor
Assessing Quantum of Claims
Assisting Lion Of Africa insurer on behalf of TTUM Commercial Claims Consultant 01st June until 31st October 2018 Duties
Assisting with payment
Providing proof of payments to brokers and clients Converting complains into compliments
Investigating Ombudsman complains (OSTI)
Alteram (On behalf of Department of Water & Sanitation) Private & Confidential Page 3
Senior Consultant 01st December 2015
Duties
Logging a tickets on SAP
Calling municipality
Resolving client’s query
Loading ticket for IT
Problem solving
Managing team
Sending daily reports
Managing calls her hour
Attending management meetings
Taking notes
SLA monthly report
Work force & Resource Planner 01st March 2016 – 31st January 2018 Duties
Prepares daily reports on staff attendance.
Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.
Manages changes to scheduling
Communicate with management and operations team to ensure compliance with company standards.
Monitor attendance and schedule adherence.
Processes schedule trade requests for posted schedules Communicates and works with staff members, management, Human Resources, and Accounting.
Performs any other related duties as required or assigned. Anderson Insurance Underwriters Managers
Claims consultant 05 Jan 2015 – 30th November 2015 (Drivable, glass, non- drivable & property) – Retrenchment
Duties
Authorising Claims
Registering Claims
Rejecting Claims
Write-Off Claims
Validating claim
Appointing assessor
Assessing Quantum of Claims
Resolve Imperial Logistics
Operations Controller 01 Aug until 31 Oct 2014 Contract Duties
Plato system to track groceries and perishable trucks Portal system to load information
ESS payroll and load personal information
Landline to call the drivers and Pick n Pay stores GPS Gadget
Thermo track
Miway Insurance
Private & Confidential Page 4
Claims department(Drivable & non-drivable)
(Volunteered 01 Fab till 03 Jun 2013)
Duties
Checking ITC on Transunion
Checking Drivers Licence
Calling SAPS
Checking PI
03 June 2013 – 30 June 2014
Duties
Authorising Claims
Registering Claims
Rejecting Claims
Write-Off Claims
Validating claim
Creating Disclaimer
Assessing Quantum of Claims
Client Service
01 June 2012 – 30 June 2013
Duties
Inbound
Underwriting policies
Giving advise
Retention department
02 May 2011- 31 May 2012
Duties
Retaining policies
Giving discount
Cancelling policies
Requesting refunds
Call Centre
17 Jan 2011- 01 Apr 2011
Vehicle requirement
Duties
Message centre
Inspections
Capturing certificate
Hemisphere Risk Solutions
Call Centre
01 Oct 2009 – 31 Aug 2010
Sales Consultant
Duties
In-bounds and out –bounds call centre agent
Selling insurance for housing and cars
Selling funeral cover to clients
REFERENCES
Mr Peter Kgosana
HOD of Claims department at Taxi & Transportation
367 Oak Avenue
Block East
Randburg
2194
Mobile: 078******* / 011*******
Private & Confidential Page 5
Ms Liezel van Jaarsveld
COO Lion Of Africa
02 Tata House
39 Ferguson Rd
Sandton Illovo
2196
Mobile: 011*******
Ms Charne Papachristos
Manager at Alteram
256 15th Road
Randjiespark
Midrand
1682
Mobile: 082*******
Mr Neo Tladi
Manager at Anderson
5A Dover Street
Randburg
2194
Mobile: 079******* / 083*******
Mr Shai Baloi
Manager at Resolve
Jupiter Building
47 Landmark Ave
Kosmosdal, Samrand
Centurion
Pretoria
0157
Mobile: 084******* / 086********
Mr Sipho Gwabe
Manager at Miway
318 16th Road
Randjes Park
Midrand
1685
Mobile; 073*******
Mr. Hloni Thiba
Hemisphere Risk Solutions
172 Mary Road
Corn. Lynwood and Mary Road
Struland office Park
The Willows
Pretoria
0001
Mobile: 076*******
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