Private and Confidential

CURRICULUM VITAE OF SECHABA SEEKANE

SURNAME Seekane

NAME Sechaba

ID NUMBER 850**********

MARITAL STATUS Married

HOME LANGUAGE S.sotho

OTHER LANGUAGES English

S. Sotho

Afrikaans (understanding ability)

Zulu

Tswana

HEALTH Excellent

Drivers Licence B (08)

CONTACT DETAILS

Mobile phone

Telephone

Fax

E-mail

Address

071*******

061*******

086-***-****

adetup@r.postjobfree.com

1765 Essenwood Estate

Essenwood Crescent

Noordwyk Ex 31

Midrand

1687

DATE OF BIRTH 14 August 1985

GENDER Male

NATIONALITY South African

QUALIFICATIONS /

EDUCATION

Registered NQFL 4 STI Skill Programme with Moonstone 2020

Operations Management with Varsity College 2017

Regulatory Exam (RE5) 2015 with Moonstone

Orientation, N1, N2

N3 Computer Literacy

Itemoheleng Campus 2005

Courses:

Engineering Trade Theory

Engineering Drawing

Engineering Science

Mathematics

High School Institution

New Horizon-College

Subjects:

S. Sotho

English

Science

Mathematics

Private & Confidential Page 2

Biology

Geography

Computer Practice

Grade Passed:

12/ Equivalent

COMPUTER SKILLS

EXPERIENCE

Microsoft Word

Microsoft Excel

Microsoft Outlook

Windows Explorer

Adobe Reader PDF

Internet Explorer

SAP System

ESS System

CICTelephone

TIA system

QueueMetrics

Ticketing System

VS Finder

Support Desk

SAGE system

Pursuit system

IMS system

AA Link

Dreamtec system (FAM)

SA Underwriters: Current Employer

Roadside assistance(The HUB) Consultant 10th February 2020 Duties:

Arrange roadside assistance

Request standby (SAPS from AA or FAM)

Capture New Claims

Appoint Assessor

Customer Service

Answering calls on behalf of other department

Taxi and Transportation Underwriting Managers

Commercial Claims Consultant 26th February 2018 until 30th November 2018

(Retrenchment)

Duties

Requesting bordereaux payment from insurer

Authorising Claims

Registering Claims

Rejecting Claims

Write-Off Claims

Validating claim

Appointing assessor

Assessing Quantum of Claims

Assisting Lion Of Africa insurer on behalf of TTUM Commercial Claims Consultant 01st June until 31st October 2018 Duties

Assisting with payment

Providing proof of payments to brokers and clients Converting complains into compliments

Investigating Ombudsman complains (OSTI)

Alteram (On behalf of Department of Water & Sanitation) Private & Confidential Page 3

Senior Consultant 01st December 2015

Duties

Logging a tickets on SAP

Calling municipality

Resolving client’s query

Loading ticket for IT

Problem solving

Managing team

Sending daily reports

Managing calls her hour

Attending management meetings

Taking notes

SLA monthly report

Work force & Resource Planner 01st March 2016 – 31st January 2018 Duties

Prepares daily reports on staff attendance.

Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting.

Manages changes to scheduling

Communicate with management and operations team to ensure compliance with company standards.

Monitor attendance and schedule adherence.

Processes schedule trade requests for posted schedules Communicates and works with staff members, management, Human Resources, and Accounting.

Performs any other related duties as required or assigned. Anderson Insurance Underwriters Managers

Claims consultant 05 Jan 2015 – 30th November 2015 (Drivable, glass, non- drivable & property) – Retrenchment

Duties

Authorising Claims

Registering Claims

Rejecting Claims

Write-Off Claims

Validating claim

Appointing assessor

Assessing Quantum of Claims

Resolve Imperial Logistics

Operations Controller 01 Aug until 31 Oct 2014 Contract Duties

Plato system to track groceries and perishable trucks Portal system to load information

ESS payroll and load personal information

Landline to call the drivers and Pick n Pay stores GPS Gadget

Thermo track

Miway Insurance

Private & Confidential Page 4

Claims department(Drivable & non-drivable)

(Volunteered 01 Fab till 03 Jun 2013)

Duties

Checking ITC on Transunion

Checking Drivers Licence

Calling SAPS

Checking PI

03 June 2013 – 30 June 2014

Duties

Authorising Claims

Registering Claims

Rejecting Claims

Write-Off Claims

Validating claim

Creating Disclaimer

Assessing Quantum of Claims

Client Service

01 June 2012 – 30 June 2013

Duties

Inbound

Underwriting policies

Giving advise

Retention department

02 May 2011- 31 May 2012

Duties

Retaining policies

Giving discount

Cancelling policies

Requesting refunds

Call Centre

17 Jan 2011- 01 Apr 2011

Vehicle requirement

Duties

Message centre

Inspections

Capturing certificate

Hemisphere Risk Solutions

Call Centre

01 Oct 2009 – 31 Aug 2010

Sales Consultant

Duties

In-bounds and out –bounds call centre agent

Selling insurance for housing and cars

Selling funeral cover to clients

REFERENCES

Mr Peter Kgosana

HOD of Claims department at Taxi & Transportation

367 Oak Avenue

Block East

Randburg

2194

Mobile: 078******* / 011*******

Private & Confidential Page 5

Ms Liezel van Jaarsveld

COO Lion Of Africa

02 Tata House

39 Ferguson Rd

Sandton Illovo

2196

Mobile: 011*******

Ms Charne Papachristos

Manager at Alteram

256 15th Road

Randjiespark

Midrand

1682

Mobile: 082*******

Mr Neo Tladi

Manager at Anderson

5A Dover Street

Randburg

2194

Mobile: 079******* / 083*******

Mr Shai Baloi

Manager at Resolve

Jupiter Building

47 Landmark Ave

Kosmosdal, Samrand

Centurion

Pretoria

0157

Mobile: 084******* / 086********

Mr Sipho Gwabe

Manager at Miway

318 16th Road

Randjes Park

Midrand

1685

Mobile; 073*******

Mr. Hloni Thiba

Hemisphere Risk Solutions

172 Mary Road

Corn. Lynwood and Mary Road

Struland office Park

The Willows

Pretoria

0001

Mobile: 076*******

Contact this candidate