Terri Andrews
Metro Atlanta Area **********@*****.*** 214-***-****
Executive Assistant
Dedicated and detail-oriented Executive Assistant with 20+ years of experience. Extensive expertise supporting executive members in academia. Highly skilled in managing fast-paced offices and busy calendars. Excellent interpersonal communication skills.
Areas of Expertise
Executive Support
Calendar Management
Travel Arrangements
Event Management
Office Management
Training & Development
Problem Solving
Conflict Resolution
Inventory Management
Facilities Management
Experience Summary
GAMMON THEOLOGICAL SEMINARY COLLEGE, MARCH 2020
Executive Assistant – Temp Assignment (cancelled due to Covid-19)
Supported the President and Dean of the College.
Coordinated regular meetings of the Executive Staff, transcribing the meeting minutes, and supplying the catering.
Managed Dean’s calendar, scheduling meetings and maintaining lecture schedules.
Monitored college donations, creating and mailing letters of thanks.
Prepared for the biannual meeting of the Board of Trustees.
DELTA AIR LINES, JUNE 2018 – NOVEMBER 2019
Executive Assistant – Temp Assignment, October 2019 – November 2019
Supported the Sr. VP, Corporate Strategy and the VP, Corporate Strategy and direct reports; answered e-mails and managed hectic calendars to coordinate executive meetings.
Managed multiple department projects on strict timelines.
Collaborated with the Operations team to improve workflow processes.
Scheduled department events/conferences and plans for adequate negotiations for food/site locations while coordinating travel arrangements and preparing expense reports.
Monitored office supplies and replenished stock as necessary.
Executive Assistant (Contract), June 2018 – October 2019
Supported the Director of IT, ACS & Cargo, the Director of IT, Crew & Catering, and direct reports.
Answered e-mails and screened phone calls; managed hectic calendar and coordinated complex executive meetings.
Managed multiple department projects simultaneously.
Collaborated with the Operations team to improve workflow processes for document development for high level meetings.
Scheduled department events/conferences and plans for adequate negotiations for food/site locations while coordinating travel arrangements and preparing expense reports.
Monitored office supplies, replenishing stock as necessary.
WELLCARE HEALTH PLANS, INC., Atlanta, GA, SEPTEMBER 2016 – JUNE 2018
Executive Assistant
Supported State COO, and 3 Directors; answered e-mails and screened phone calls; managed calendars and coordinated complex executive meetings.
Managed multiple department projects; formulated data-driven reports and developed engaging presentations on strict timelines.
Produced and edited correspondence and business documents; processed bill payments and ran personal errands for senior management.
Generated and authorized purchase orders with in-depth analysis and maintained necessary tracking/coordination spreadsheets to help guide business decisions for senior executives.
Coordinated department meetings and events; made travel arrangements and prepared expense reports.
Additional Professional Experience
Administrative Assistant, NEWELL BRANDS, 2014−2016
Sr. Administrative Assistant, SPELMAN COLLEGE, 2013−2014
Executive Administrative Assistant, SPELMAN COLLEGE, July 2013 – October 2013
Executive Assistant, RSR CORPORATION, 2001−2012
Education
Word Processing Certification, Richland Community College, Dallas, TX
MS Project I/Access, HTML I-II and Facilities Management, ExecuTrain
Completed MS PowerPoint Course, National Seminars
Financial Training, FIRSTPLUS
Professional Affiliations
Active Member, International Association of Administrative Professionals (IAAP)
Active Member, Toastmasters International