Customer Service,Sales,Retail
Resume:
SKILLS
Proficient in Computers
Ability to establish team work.
A strong willingness to learn
new skills and abilities and
observe perception.
Initiative for taking new
responsibilities and high
Interpersonal skills.
Developing teamwork skills by
practicing effective
communication, showing
respect for others' ideas and
contributing and assisting
where it's needed.
Relationship building, for
getting along with coworkers,
contributing to a team and
building an understanding
between yourself and others.
EDUCATION
06/2017
Symbiosis Centre For
Distance Learning New
Delhi, India
Post Graduation Diploma:
Human Resource Management
09/2015
Delhi University New Delhi,
India
Graduation: Management And
Roshni Gulati
*********@*****.***
Ravi Building, Burjuman, Dubai, United Arab Emirates. PROFESSIONAL SUMMARY
Experienced sales professional with 3.5 years' experience in the travel retail sales industry. Excellent communication and people skills. Charismatic with a proven record of selling high value products with best in customer service. Excellence in Sales. Team- and goal-oriented. Successfully completed few trainings in a short span . Strong leadership skills and commitment to improving brand targets and building meaningful goals. Ability to work well under pressure. Fluent in English and Hindi.
WORK HISTORY
09/2019 - 04/2020
Dubai Duty Free / Victory Events & Modelling Dubai, United Arab Emirates
Brand Ambassador
Carried out day-day-day shop floor duties accurately and efficiently.
Worked closely with other brand ambassadors to establish and deliver to customer needs.
Ensured adherence to shop floor regulations for continued company compliance.
Provided excellent service to guests and employees by giving customers high value products within their allowance to exceptional standards.
11/2017 - 03/2019
Delhi Duty Free Services Pvt. Ltd. New Delhi, India Brand Ambassador - Pernod Ricard
Graduate armed with a Post Graduate Program in Management having lots of Enthusiasm, Motivation & Commitment having 3 years' experience seeking better & bigger opportunity in Retail & Customer Relationship that will enable use of my Problem Solving, Inter-personal and Communication Skills while learning and contributing to Company' growth and development.
Marketing of Insurance
03/2012
St. Thomas School New
Delhi, India
Specialization: Business
Studies
11/2016 - 07/2017
GMR Group Delhi International Airport Ltd.
New Delhi, India
Senior Customer Service Representative
Delivering high levels of customer service to passengers and those travelling through the airport
Assisting disabled passengers or those travelling with young children Assisting passengers with all enquiries, including lost or delayed baggage Assisting passengers
with all enquiries, including lost or delayed baggage, Giving passengers up-to-date information
on flights,
Assisting staff in carrying out security checks as and when the situation arise, Re-routing or re-booking
passengers whose flights have been cancelled or delayed. Checking Customers for Check-In, Arrival areas, Coordination with Airlines & other Agencies to help
Passenger, Security Checks, Baggage, etc., etc.
PERSONAL DETAILS
Date of Birth - July 08, 1994
Languages - English, Hindi.
Emoluments Drawn -AED 4500 + Incentives + Transportation Passport No. - N 1240489
UAE Visa Status - Cancelled Employment Visa
.
Contact this candidate