Team supervision,Self-motivated,Communication skills,Fluent in Langua

CONTACT

Phone : 050*******,055*******

Email : *************@*******.***

SKILLS

●Team supervision

●Self-motivated

●Communication skills

●Fluent in [Language]

●Project management

●Team player

●bilingual

MOHAMMAD USMAN

PROFESSIONAL SUMMARY

My aim is to acquire a rewarding and challenging position in a dynamic firm that will allow me to utilize my diversified skills, knowledge and experience. By utilizing my educational background it can contribute to the success of your esteemed organization. I will do my duty to my best of my ability.

AREA OF EXPERTISE:

●Client servicing

●Process improvement

●Quick problem solving

●Business continuity

●Mobile computing and consumer integration

●Support Analyst

EDUCATION

Bachelors Information Technology, (2012-2017)

AL KHAWARIZMI INTERNATIONAL COLLEGE - Al Ain

ADDITIONAL SKILLS:

Certificate in computer accounting software peach tree & tally From Syscoms - Al Ain.

Holding Certificate of internship(customer experience & sales management)

Program at national health insurance company – Daman (2013).

Holding Certificate of internship completion at Manor Hall International School.

WORK EXPERIENCE:

TEAM LEADER 03/2017 to 01/2019

NOON.COM - DUBAI

●Manage and supervise activities of warehouse team engaged in loading and unloading of trucks of materials/products.

●Assign job tasks according to shipping schedules. Train new team members in job duties to maintain consistency, and accuracy throughout the warehouse.

●Ensure team members are working safe and following all safety, hygiene, and security guidelines.

●Coach team members that are not meeting their performance goals, and rewarding good performers.

●Managing and bringing new ideas to the delivery app developed to create ease. Solving technical issues to support IT department.

Supervisor 06/2015 to 11/2016

XO COFFE SHOP - AL AIN

●Managing sales for duration of shift and took initiative to improve average total.

●Train the staff in proactive sales techniques.

●Managing the entire coffee shop operationally and handling the daily issues appearing in the networking and connectivity of POS.

●Scheduling work hours and shifts addressing issues, and implementing corporate policy throughout daily operations.

●

Fulfilled general supervisory duties such as correcting problems, mitigating customer dissatisfaction, and maintaining stock of supplies.

EVENT COORDINATOR:

●Worked as an event coordinator/marketing assistant consumer engagement since 2012 to present at vibes event management in events like jazz festival, science festival, FIFA.

●Did consumer engagement for Edge marketing in Etisalat wasel go (2019 April).

●Traffic management officer at UAE tour, RAK NYE,ADNOC marathon, National day with Road transit.(2019)

●Worked as an event assistant in YAS Marina circuit F1 with class act.(2019)

●Ticketing coordinator and help desk support at coca cola arena for events like maroon5,dubai police graduation ceremony, Jo koy(2018-2019)

●Campaign supervisor for project ALEF from ADEC in schools(2019)

Contact this candidate