Receiving and assisting clients/ visitors
Answering incoming and outgoing calls
Updating attendance sheet for daily and weekly report
Creating weekly attendance report to be submitted in head office
Updating payroll through attendance record
Updating project list
Updating notice boards
Preparing letters and warning
Sorting CV’s online
Initial interview for candidates
Preparing Offer Letter/contracts
WORK EXPERIENCE
Secretary / HR Coordinator / Receptionist
Golden Line Gypsum Works Abu Dhabi, UAE
2020- Present
Safety / ISM Coordinator
Genting Dream Cruises/ Star Cruises
2018-2019
Requisition of office supplies
Strategically manage scheduling all crew drills such as Very Basic Fire Fighting, First Aid, and Induction etc.
Prepare and update attendance list for the safety drill
Prepare safety booklet for incoming new crew
Creating safety weekly calendar and updating In Port Manning on monthly basis
Assist, print and issue SCSC certificates for new and revalidations
Preparing a monthly report for SCSC certificates to be submitted in Head Office
Assisting the Safety Manager in passenger drill
Keep the safety notice boards updated
Preparing code of discipline
Maintain records and certificates of all crew
A professional with total of 11 years of experience both front and back of the house. Goal-oriented human resources with 5 years’ experience. Passionate about work and always ready to learn new things.
Secretary/ HR Coordinator / Reception
***************@*****.***
Khalifa Street
Abu Dhabi, United Arab Emirates
Human Resources Secretary
Media Rotana Hotel Dubai, UAE
2011-2017
Responsible in obtaining all requisition in the office according to department needs
Handling and manage staff request such as NOC letter, employment letter, salary certificate, passport letters etc.
Monitor the entire colleague’s trainings & periodically send them to training institute to develop relevant knowledge and skills
Flight and transportation arrangements for new and resigned colleagues
Work alongside the recruitment process to align in recruiting procedures
Handling HRIS System under OASYS system
Certificate in Business and Information Management
AMA Computer Learning Centre, Philippines
2003-2006
Cheskahbrats
Charesse.cuales/linkedin
Charesse.cuales
EDUCATION
Secondary High School
Camaligan National High School-Philippines
1998-2003
Human Resources
Communication
Organizing skills
Ability to work under pressure
Decision making
Conflict resolution
Self-motivation
Team work
Creativity
Administration
Event planning
Customer Service Skills
Inter-personal Skills
SOCIAL MEDIA
Charesse Cuales
RESUME
SKILLS
Certificate in On Job Training
Destination Leadership
Interview Selection Skills
Managing People Performance
Basic Training (SOLAS) 2017
Crowd and Crisis Management 2018
Ship Security Awareness 2017
Employee of the Month
2015
Media Rotana Hotel Dubai
Employee of the month
Genting Dream Cruises- Singapore
Achiever of the Month (April)
2019
Secretary/ HR Coordinator / Reception
Front Desk Agent
Angsana Hotel Dubai, UAE (Pre-opening)
2008-2009
Guest Relation Officer
Grosvenor House Hotel Dubai, UAE
2006-2008
Office Assistant
Mega Pack Corporation, Philippines
2006
Checking in and checking out
Cashiering
Reservations
Requisition in FBM
Ensure timely updating VIP arrivals and amenities to be placed.
Allocations of the room
TECHNICAL SKILLS
FBM System
Intermediate
Fidelio
Intermediate
OASYS
Intermediate
OPERA
Intermediate
Windows 10
Intermediate
MS Power Point
Intermediate
MS Excel
Intermediate
Jie Cris Aguilar
*********@*******.***
Crewing Manager- CF Sharp Ageny
Front Desk Agent
Media Rotana Hotel Dubai, UAE
2009-2011
***************@*****.***
Khalifa Street
Abu Dhabi, United Arab Emirates
ACHIEVEMENTS
MS WORD
Intermediate
LANGUAGE SKILLS
Tagalog
Native Speaker
English
Intermediate
WORK EXPERIENCE
Charesse Cuales
RESUME
REFERECES