Food Safety Customer Service

SUDARSHAN RAI

Tourist Club Area, Abu Dhabi, UAE

Mobile: +971-*********

Email: **************@*****.***

SUMMARY

Friendly and fast working barista with 5+ years of international experience working at very busy chain cafe and restaurants. Seeking to leverage exceptional service and dedication to great coffee as professional “Barista” with a well established organization.

SUMMARY OF SKILLS

5+ years of experience of customer services

Safe Food Handling

Able to work at a fast pace environment

Latte Art and milk steaming

Coffee Bean Grinding

Espresso Machine & Tamping

Food Inventory Management

CAREER HISTORY

BARISTA 2019 March to present The Icon Restaurant, UAE

Greet each customer with warm smile and positive attitude.

Process drink orders that range from basic to complex, quickly and efficiently.

Maintain cafe cleanliness at all times as per company best practices, including cleaning tables, condiment bar and removing trash.

Prepare and serve food and drinks in accordance with health codes and cafe standards.

Monitor inventory of supplies on hand.

Uphold the company’s brand and the high professional standard.

BARISTA 2017 April to 2019 March An AL Fahim Co. Havana Group, UAE

Provided fast, courteous customer service.

Maintained clean and sanitized work station.

Updated signage and displays to attract customers.

Discussed beverage items, make suggestions and answer any inquiries.

Packaged food and beverages for sale.

Worked in as part of a fun, high-energy team.

Adhered to all food safety regulations and quality control.

F&B WAITER 2013 Jan to 2016 Jan Hometown Hainan Cafe & Restaurant, Selangor, Malaysia

Greet Customers.

Provided excellent wait service to ensure satisfaction.

Took Customer orders and delivered food and beverages.

Sometimes made menu recommendations, shared other information’s with restaurant patrons and colleagues.

Used to inform customers about the day’s specials.

Delivered checks and collect bill payments.

EDUCATION

Shree Narayan Higher Secondary School, Nepal 2010

LINGUISTIC ABILITIES

English

Hindi

Arabic

Malay

PASSPORT DETAILS

Passport No. : 10107276

D.O.B : 4th July, 1992

Marital Status : Married

Visa Status : Employment Visa

PROFESSIONAL REFERENCE

Available upon request.

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